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DCA Reference Guide

For On-Line publications:
DCA On-Line Publications

For One-Stop Search for Documents:
Document Search

To Request Publications listed below; visit, write, or call DCA:
Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834

Board of Barbering & Cosmetology (BBC)

Publication #---Publication Name
301---Complaint Form
304---Mobile Unit Application
306---Application and Instructions for Re-Examination [Practical & Written]
307---Informational Packet Regarding Apprenticeship
308---Certification Request Form
309---Change of Address Form
311---Establishment Application
313---Change of Name Form
314---Establishment Name Change Form
315---Request for Replacement License
320---Interpreter/Model Application [Form G & H]
323---Application for Cosmetologist Examination
324---Application for Barber Exam
325---Application for Electrologist Exam
326---Application for Manicurist Exam
327---Application for Esthetician Exam
331---Application for Reciprocity and Initial License Fee

'''Bureau of Automotive Repair (BAR)'''

Publication #---Publication Name 100---Complaint Form Packet [General Repairs - Spanish] 101---Complaint Form Packet [General Repairs] 103---Application for ARD Registration 104---Application for ARD Registration - LLC Only 105---Application for Lamp and Brake Station License 106---Lamp and Brake Mechanic's Application [Packet] 107---Change of Name/Address/Corporate Officers or Directors 108---Declaration & Request for Replacement License 118---Top 5 Reasons to Read Your Owner's Manual 119---Complaint Form Packet [Smog Station Repairs] 120---A Consumer's Guide to Automotive Repair in CA 121---Star Station Certificate Application 122---Smog Check Technician Duplicate Wall License/Replacement Badge 131---Some Things You Need to Know About Smog Check in California 133---Automotive Repair Information/Request Order Form 135---CAP Frequently Asked Questions (Spanish) 137---Consumer Assistance Program Application [Packet] 140---CAP Frequently Asked Questions (English) 142---BAR Auto Body Inspection Program (Pamphlet) 144---Application for Smog Check Station License [Packet] 146---Smog Check Technician License Application [Packet] 148---Summer Driving Tips [Pamphlet] 151---Winter Driving Tips [Pamphlet] 153---Write It Right – Auto Repair [Brochure] 155---BAR Auto Body Inspection Program (Spanish Pamphlet) - Inspeccion De La Carroceria 156---Consumer Assistance Program Application [Spanish Packet] 161---Consumer's Guide to Auto Repair [Spanish - Brochure] 162---Dismantler List

'''Bureau of Electronic and Appliance Repair'''

Publication #---Publication Name 401---Bureau of Electronic and Appliance Repair Complaint Form(BEAR)[Packet] 402---BEAR Licensing Application 403---Change of Address Form 405---Laws & Regulations 406---Service Contracts - Fact Sheet 408---SubContractors - Fact Sheet 409---Service Contract Sellers/Administrators Application

'''Bureau of Home Furnishings and Thermal Insulation'''

Publication #---Publication Name 451---Bureau of Home Furnishings and Thermal Insulation Complaint Form(BHFTI)[Packet] 452---BHFTI Licensing Application 453---Change of Address Form 454---Application for Importer License 456---Rules & Regulations

'''Bureau of Security And Investigative Services (BSIS)'''

Publication #---Publication Name

500---Alarm Company [Fact Sheet] 501---Bureau of Security and Investigative Services Complaint Forms(BSIS)[Packets] 502---Change of Address Form - Personal 504---Firearms Requirements - Fact Sheet 506---Firearm/Baton Training Facility/Instructor's Certification Application 507---Locksmith - Fact Sheet 508---Private Patrol Operator License Application [Application for PI, ACO, LOCKSMITH, PPO, RA] 509---Private Investigator - Fact Sheet 510---Private Patrol Operator - Fact Sheet 512---Repossession Agency - Fact Sheet 513---Proprietary Private Security Employer (Fact Sheet) 514---Request for Replacement License Form 515---Security Guard - Fact Sheet 518---Notification of Personal Name Change and Application for Duplicate License 519---Request for Company Name Change Private Patrol Operator 520---Request for Company Name Change Training Facility Firearm 521---Request for Company Name Change Training Facility Baton 522---Request for Company Name Change Private Investigator 526---Proprietary Private Security Employer Application 527---Repossession Agency License Application 528---Private Investigator License Application 529---Alarm Company License Application 530---Locksmith Company License Application 531---Fingerprint Card 533---Security Guard Renewal Application 534---Change of Address Form - Company 535---Repossession Agency Employee Registration Renewal Application 536---Proprietary Private Security Employer Registration Renewal Application 537---Proprietary Private Security Officer Registration Renewal Application 538---Locksmith Employee Registration Renewal Application 539---Alarm Agent Registration Renewal Application

Cemetery & Funeral Bureau (CFB)

Publication #---Publication Name
601---Cemetery Funeral Bureau Complaint Form(CFB)
627---Consumer Guide to Funeral & Cemetery Purchases [Spanish - Brochure]
628---Consumer Guide to Funeral & Cemetery Purchases [Brochure]


Publication #---Publication Name 901---Complaint Form [General] 903---Public Comments, Complaints, Suggestions – Boards, Bureaus, or Divisions 904---Odometer Fraud 906---Lemon-Aid for New Car Buyers [Brochure] 912---Lemon-Aid for New Car Buyers [Brochure - Spanish] 914---Consumer Information Center Pamphlet 922---Professional Therapy Never Includes Sex 930---What You Should Know Before Hiring a Professional Fiduciary 931---Professional Fiduciaries Bureau Complaint Form 932---Professional Fiduciaries Bureau Licensing Application packet 939---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints 940---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints [Spanish] 949---Song-Beverly Consumer Warranty Act 950---Scambuster Kit 951---Consumer Motor Vehicle Recovery Corporation(Claim Form) English 952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish) 955---Scam-buster Kit (CD) 997---Department of Consumer Affairs-What We Do and How We Do It (Spanish) 998---What We Do and How We Do It (English) 999---CA Publications Catalog – Miscellaneous


Publication #---Publication Name
100---Oficina De Reparaciones Automotirices Formulario De Reclamacion (Complaint Form Packet [General Repairs - Spanish]
135---Programa De Asistencia Al Consumidor Preguntas Frecuentes (CAP Frequently Asked Questions (Spanish)
156---Programa de Asistencia al Consumidor (Consumer Assistance Program)
161---Guia Del Consumidor Para Reparaciones Automotrices (Consumer's Guide to Auto Repair)
516---Guia Del Consumidor Para La Oficina de Servicios de Seguridad e Investigacion (Consumer's Guide to Bureau of Security & Investigative Services
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)
900---Formulario de Queja (Spanish Complaint Form)
912---Ayuda Para Compradores De Vehiculos Nuevos (Lemon Aid for New Car Buyers)
928---Centro de Informacion para el Consumidor [Consumer Information Center (Pamphlet)]
940---Auto-Ayuda Para El Consumidor, Consejos Y Recursos de Resolver Quejas del Consumidor [Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints Brochure]
952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)

Consumer Resource & Referral Guide Consumer Resource & Referral Guide
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