Warranties (Goods)

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810-Federal Trade Commission


Consumer Warranty Protection (Civil Code Section 1975.4) defines the term "consumer goods" to also include any new product or part thereof that is purchased or leased for use primarily for personal, family, or household purposes, except for clothing and consumable goods.

The US Federal Trade Commission, Consumer Response Center will investigate a problem based on numerous consumer complaints but will not intervene on the behalf of an individual consumer.

US Federal Trade Commission

Consumer Response Center

600 Pennsylvania Avenue NW

Washington, DC 20580

Telephone: (202) 326-2222