Trucking Companies (Transporting)

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736-Public Utilities Commission

TRUCKING COMPANIES (TRANSPORTING AND PASSENGER CARRIERS) go back


The California Public Utilities Commission (PUC) has jurisdiction for household goods carriers (movers) and passenger carrier services operating within the state of California. Trucking companies that transport freight are under the jurisdiction of the Department of Motor Vehicles (DMV). Trucking companies whose vehicles cross state lines are under the jurisdiction of the Federal Highway Administration.


Intrastate:


California Public Utilites Commission

Household Goods Complaints and Moving Company Complaints

(800) 366-4782


Trucking companies that provide household moving services and bus, shuttle or limousine companies that provide passenger carrier services operating within California (intrastate) are assigned an "authority number" to operate. Consumer complaints may be filed with this office.

San Francisco Office (Headquarters)

505 Van Ness Avenue

San Francisco, CA 94102

(415) 703-2782

800-848-5580 Toll-Free

415-703-1758 Fax

www.cpuc.ca.gov


Los Angeles Office

320 West 4th Street, Ste. 500

Los Angeles, CA 90013

(213) 576-7000

(213) 576-7007 Fax

(800) 365-0550 (Toll Free)


San Diego Office

1350 Front Street

State Building, Room 4000

San Diego, CA 92101

(619) 525-4217


Trucking companies that transport freight only are under the jurisdiction of DMV. Consumer complaints may be filed with this office:

Department of Motor Vehicles

Registration Operations Division

MS.G875

PO Box 932370-MS.G875

Sacramento, CA 94232-3700

(916) 657-8153

www.dmv.ca.gov


Interstate:


The Federal Motor Carrier Safety Administration has jurisdiction for licensing and safety issues for trucking companies operating throughout the 48 states. Trucks must first be assigned an "authority number" by the Federal Highway Administration, and if permanently based in California, must be assigned another "authority number" by the California Public Utilities Commission. Consumer complaints may be registered with this office.

US Department of Transportation

Federal Motor Carrier Safety Administration

Household Goods/Driver Complaints

1200 New jersey Avenue SE

Washington, DC 20590

(888) 368-7238 Consumer Complaints

(800) 877-8339 Federal Relay Service for TTY

(800) 832-5660 FMCSA Information Line

(888) DOT-SAFE

www.fmcsa.dot.gov


Federal Motor Carrier Safety Administration field office

1325 J Steet, Suite 1540

Sacramento, CA 95814-2941

(916) 930-2760

(916) 930-2778 Fax