Difference between revisions of "Publications"

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| <h4 align="center"><big>Publication Search</big><br /></h4>
+
| '''Publication Search'''
 
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|  [[Main Page|go back]]
 
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[http://consumerwiki.dca.ca.gov/wiki/images/4/41/Ref_guide.pdf '''DCA Reference Guide''']<br>
+
[http://consumerwiki.dca.ca.gov/wiki/images/4/41/Ref_guide.pdf '''DCA Reference Guide''']
  
  
'''For On-Line publications:'''<br>
+
'''For On-Line publications:'''
[http://www.dca.ca.gov/publications/index.shtml '''DCA On-Line Publications''']<br>
+
[http://www.dca.ca.gov/publications/index.shtml '''DCA On-Line Publications''']
  
  
'''For One-Stop Search for Documents:'''<br>
 
[http://www.dca.ca.gov/online_services/doc_search.shtml '''Document Search''']<br>
 
  
  
'''To Request Publications listed below; visit, write, or call DCA:'''<br>
+
'''To Request Publications listed below; visit, write, or call DCA:'''
Department of Consumer Affairs<br>
+
Consumer Information Center<br>
+
1625 North Market Blvd., Suite N-112<br>
+
Sacramento, CA 95834<br>
+
800-952-5210<br>
+
  
 +
Department of Consumer Affairs
  
=='''Acupuncture Board (AB)'''==
+
Consumer Information Center
  
<u>Publication #---Publication Name </u><br>
+
1625 North Market Blvd., Suite N-112
014---A Consumer's Guide to Acupuncture and Asian Medicine<br>
+
 
002---Application for Active/Inactive License<br>
+
Sacramento, CA 95834
003---Application for Replacement License Notification of Name Change<br>
+
 
004---Application for Duplicate License/Certificate<br>
+
800-952-5210
008---Application for Examination/Licensure<br>
+
010---Application for School Approval<br>
+
006---Application for Tutorial Supervisor<br>
+
007---Application for Tutorial Trainee<br>
+
001---Consumer Complaint Form & Information Packet<br>
+
009---Continuing Education Provider Application<br>
+
012---Request for Return of Original Documents<br>
+
013---Scope of Practice<br>
+
005---Tutorial Program Information<br>
+
  
  
 
=='''Board of Barbering & Cosmetology (BBC)'''==
 
=='''Board of Barbering & Cosmetology (BBC)'''==
  
<u>Publication #---Publication Name </u><br>
+
Publication #---Publication Name  
306---Application and Instructions for Re-Examination [Practical & Written]<br>
+
 
302---Application for Examination<br>
+
301---Complaint Form
331---Application for Reciprocity and Initial License Fee<br>
+
 
307---Apprentice Program Application<br>
+
304---Mobile Unit Application
308---Certification Request Form<br>
+
 
305---Change of Address [Without Physical Move of Establishment]<br>
+
306---Application and Instructions for Re-Examination [Practical & Written]
309---Change of Address Form <br>
+
 
313---Change of Name Form<br>
+
307---Informational Packet Regarding Apprenticeship
301---Complaint Form<br>
+
 
322---Consumer Guide to Barbering and Cosmetology Services<br>
+
308---Certification Request Form  
311---Establishment Application<br>
+
 
314---Establishment Name Change Form<br>
+
309---Change of Address Form
312---Health & Safety Poster<br>
+
 
318---In-Home Services - Fact Sheet<br>
+
311---Establishment Application
320---Interpreter/Model Application [Form G & H]<br>
+
 
323---License Renewal Form<br>
+
312---Personal License Renewal
304---Mobile Unit Application<br>
+
 
321---Out of Country Application [Packet]<br>
+
313---Change of Name Form
324---Reasonable Accommodation Request for Examination<br>
+
 
315---Request for Replacement License<br>
+
314---Establishment Name Change Form  
325---Scope for a Cosmetology Exam<br>
+
 
327---Scope for a Manicurist Exam<br>
+
315---Request for Replacement License
329---Scope for an Electrologist Exam<br>
+
 
330---Scope for an Esthetician Exam<br>
+
320---Interpreter/Model Application [Form G & H]  
331---Reciprocity and Initial License Fee<br>
+
 
328---Scope of Barber Examination<br>
+
321---Establishment or Mobile Unit License Renewal
 +
 
 +
323---Application for Cosmetologist Examination
 +
 
 +
324---Application for Barber Exam
 +
 
 +
325---Application for Electrologist Exam
 +
 
 +
326---Application for Manicurist Exam
 +
 
 +
327---Application for Esthetician Exam
 +
 
 +
331---Application for Reciprocity and Initial License Fee
  
 
=='''Bureau of Automotive Repair (BAR)'''==
 
=='''Bureau of Automotive Repair (BAR)'''==
  
<u>Publication #---Publication Name </u><br>
+
Publication #---Publication Name  
120---A Consumer's Guide to Automotive Repair in CA<br>
+
104---Application for ARD Registration - LLC Only<br>
+
103---Application for ARD Registration<br>
+
105---Application for Lamp and Brake Station License<br>
+
144---Application for Smog Check Station License [Packet]<br>
+
111---ASE Registration Booklet [Current]<br>
+
133---Automotive Repair Information/Request Order Form<br>
+
142---BAR Auto Body Inspection Program (Pamphlet)<br>
+
155---BAR Auto Body Inspection Program (Spanish Pamphlet) - Inspeccion De La Carroceria<br>
+
140---CAP Frequently Asked Questions (English)<br>
+
135---CAP Frequently Asked Questions (Spanish)<br>
+
107---Change of Name/Address/Corporate Officers or Directors<br>
+
118---Clean Air Car Care Tips - Fact Sheet<br>
+
101---Complaint Form Packet [General Repairs]<br>
+
100---Complaint Form Packet [General Repairs - Spanish]<br>
+
119---Complaint Form Packet [Smog Station Repairs]<br>
+
137---Consumer Assistance Program Application [Packet]<br>
+
156---Consumer Assistance Program Application [Spanish Packet]<br>
+
161---Consumer's Guide to Auto Repair [Spanish - Brochure]<br>
+
108---Declaration & Request for Replacement License<br>
+
127---Gold Shield Station Certification Application<br>
+
106---Lamp and Brake Mechanic's Application [Packet]<br>
+
154---Odometer Fraud [Pamphlet]<br>
+
122---Smog Check Technician Duplicate Wall License/Replacement Badge<br>
+
146---Smog Check Technician License Application [Packet]<br>
+
131---Some Things You Need to Know About Smog Check in California<br>
+
147---Stop! Before You Buy A Car Out of State...[Pamphlet]<br>
+
148---Summer Driving Tips [Pamphlet]<br> 
+
151---Winter Driving Tips [Pamphlet]<br>
+
153---Write It Right – Auto Repair [Brochure]<br>
+
  
=='''Bureau of Electronic and Appliance Repair and Home Furnishings and Thermal Insulation'''==
+
100---Complaint Form Packet [General Repairs - Spanish]
  
<u>Publication #---Publication Name </u><br>
+
101---Complaint Form Packet [General Repairs]  
403---Change of Address Form<br>
+
401---Complaint Form [Packet]<br>
+
404---Consumer Guide to Electronic And Appliance Repair<br>
+
405---Laws & Regulations<br>
+
402---Licensing Application<br>
+
406---Service Contracts - Fact Sheet<br>
+
408---SubContractors - Fact Sheet<br> 
+
453---Act<br>
+
452---Application & Licensing Requirements<br>
+
454---Application for Importer License<br>
+
451---Complaint Form Packet<br>
+
455---Futons And Flammability<br>
+
456---Rules & Regulations<br>
+
  
 +
103---Application for ARD Registration
  
 +
104---Application for ARD Registration - LLC Only
  
=='''Board of Occupational Therapy (BOT)'''==
+
105---Application for Lamp and Brake Station License
  
<u>Publication #---Publication Name </u><br>
+
106---Lamp and Brake Mechanic&#39;s Application [Packet]
752---Address Change Request<br> 
+
764---Application for Advanced Practice Approval<br> 
+
765---Application to Provide Advanced Practice Post-Professional Education<br> 
+
754---Certification of Completion of Professional Development Unit & Conviction/Discipline<br> 
+
751---Complaint Form<br> 
+
756---Customer Service Evaluation Form <br>
+
761---Fingerprint Cards<br> 
+
762---Fingerprint Instruction<br> 
+
757---Initial Application for Licensure/Certification<br> 
+
758---In-State Application Instructions<br> 
+
760---Limited Permit Application Instructions<br> 
+
763---Live Scan Form<br> 
+
753---Name Change Request<br> 
+
759---Out-of-State Application Instructions<br> 
+
755---Request for Duplicate License/Certificate/Permit<br> 
+
  
 +
107---Change of Name/Address/Corporate Officers or Directors
  
 +
108---Declaration & Request for Replacement License
 +
 +
118---Top 5 Reasons to Read Your Owner&#39;s Manual
 +
 +
120---A Consumer&#39;s Guide to Automotive Repair in CA
 +
 +
121---Star Station Certificate Application
 +
 +
122---Smog Check Technician Duplicate Wall License/Replacement Badge
 +
 +
131---Some Things You Need to Know About Smog Check in California
 +
 +
133---Automotive Repair Information/Request Order Form
 +
 +
135---CAP Frequently Asked Questions (Spanish)
 +
 +
137---Consumer Assistance Program Application [Packet]
 +
 +
140---CAP Frequently Asked Questions (English)
 +
 +
142---BAR Auto Body Inspection Program (Pamphlet)
 +
 +
144---Application for Smog Check Station License [Packet]
 +
 +
146---Smog Check Technician License Application [Packet]
 +
 +
148---Summer Driving Tips [Pamphlet]
 +
 +
151---Winter Driving Tips [Pamphlet]
 +
 +
153---Write It Right – Auto Repair [Brochure]
 +
 +
155---BAR Auto Body Inspection Program (Spanish Pamphlet) - Inspeccion De La Carroceria
 +
 +
156---Consumer Assistance Program Application [Spanish Packet]
 +
 +
161---Consumer&#39;s Guide to Auto Repair [Spanish - Brochure]
 +
 +
162---Dismantler List
 +
 +
=='''Bureau of Electronic and Appliance Repair'''==
 +
 +
Publication #---Publication Name
 +
 +
401---Bureau of Electronic and Appliance Repair Complaint Form(BEAR)[Packet]
 +
 +
402---BEAR Licensing Application
 +
 +
403---Change of Address Form
 +
 +
405---Laws & Regulations
 +
 +
406---Service Contracts - Fact Sheet
 +
 +
408---SubContractors - Fact Sheet
 +
 +
409---Service Contract Sellers/Administrators Application
 +
 +
=='''Bureau of Home Furnishings and Thermal Insulation'''==
 +
 +
Publication #---Publication Name
 +
 +
451---Bureau of Home Furnishings and Thermal Insulation Complaint Form(BHFTI)[Packet]
 +
 +
452---BHFTI Licensing Application
 +
 +
453---Change of Address Form
 +
 +
454---Application for Importer License
 +
 +
456---Rules & Regulations
  
 
=='''Bureau of Security And Investigative Services (BSIS)'''==
 
=='''Bureau of Security And Investigative Services (BSIS)'''==
  
<u>Publication #---Publication Name </u><br>
+
Publication #---Publication Name  
517---A Guide to the Bureau of Security and Investigative Services (English)<br>
+
500---Alarm Company [Fact Sheet]<br>
+
502---Change of Address Form<br>
+
501---Complaint Forms [Packets]<br>
+
516---Consumer's Guide to Bureau of Security & Investigative Services Spanish<br>
+
504---Firearms Requirements - Fact Sheet<br>
+
506---"I" Packet [Instructors Application]<br>
+
505---"I" Hiring Security Services - Fact Sheet<br>
+
507---Locksmith - Fact Sheet<br>
+
508---"O" Packet [Application for PI, ACO, LOCKSMITH, PPO, RA]<br>
+
509---Private Investigator - Fact Sheet<br>
+
510---Private Patrol Operator - Fact Sheet<br>
+
513---Renewal Application<br>
+
512---Repossession Agency - Fact Sheet<br>
+
511---Request for Forms and Publications<br>
+
514---Request for Replacement License Form<br>
+
515---Security Guard - Fact Sheet<br>
+
  
 +
500---Alarm Company [Fact Sheet]
 +
 +
501---Bureau of Security and Investigative Services Complaint Forms(BSIS)[Packets]
  
=='''Cemetery & Funeral Bureau (CFB)'''==
+
502---Change of Address Form - Personal
  
<u>Publication #---Publication Name </u><br>
+
504---Firearms Requirements - Fact Sheet
618---Application for Assignment of Funeral Establishment License<br>
+
608---Application for Cemetery Broker Branch Office License<br>
+
607---Application for Cemetery Broker License<br>
+
609---Application for Cemetery Salesperson License<br>
+
603---Application for Certificate of Authority<br>
+
623---Application for Certificate of Registration as an Apprentice Embalmer<br>
+
617---Application for Change in Location of Funeral Establishment<br>
+
619---Application for Change of Name for a Funeral Establishment<br>
+
605---Application for Crematory License<br>
+
624---Application for Embalmer Examination and License<br>
+
614---Application for Funeral Director’s License<br>
+
626---Application for Leave of Absence [for Registered Apprentice Embalmers]<br>
+
616---Application for Original Funeral Establishment License<br>
+
612---Application for Registration as a Cremated Remains Disposer<br>
+
610---Application for Transfer; Change of Address; Reinstatement; Change of Name; Duplicate Salesperson License<br>
+
601---Consumer Complaint Form Against a Cemetery, Crematory, Funeral Establishment [Mortuary] or a Cremated Remains Disposer<br>
+
628---Consumer Guide to Funeral & Cemetery Purchases [Brochure]<br>
+
627---Consumer Guide to Funeral & Cemetery Purchases [Spanish - Brochure]<br>
+
620---Notice of Change of Firm Manager, Corporate Officers, or Preneed Trustees Form<br>
+
621---Request for Approval to Share: Preparation Room; Storage Facilities; Funeral Director Manager; Apprentice Embalmers; Training Facilities<br>
+
  
 +
506---Firearm/Baton Training Facility/Instructor&#39;s Certification Application
  
 +
507---Locksmith - Fact Sheet
  
=='''Hearing Aid Dispensers Bureau (HADB)'''==
+
508---Private Patrol Operator License Application [Application for PI, ACO, LOCKSMITH, PPO, RA]
  
<u>Publication #---Publication Name </u><br>
+
509---Private Investigator - Fact Sheet
702---Advertising Guidelines for Hearing Aid Dispensers<br>
+
709---Change of Address Request<br>
+
701---Complaint Form [Packet]<br>
+
712---Consumer Concerns<br>
+
718---Consumers and the 30-day Warranty on Hearing Aids<br>
+
713---Do You Need to Buy a Hearing Aid?<br>
+
714---Sound Advice on Hearing Aids<br>
+
706---Guidelines for Hearing Aid Receipts<br>
+
704---Guidelines for Supervisor of Trainees<br>
+
710---Hearing Aid Dispenser License Application Packet<br>
+
715---Hearing Aid Dispenser Temporary License Information<br>
+
716---Laws & Regulations<br>
+
711---Mail Order/Internet Hearing Aids<br>
+
703---Notice Regarding Advertising Complaints<br>
+
705---Screening Guidelines for Hearing Aid Dispensers<br>
+
707---Three-Day Cancellation Information<br>
+
720---Understanding the Audiogram<br>
+
  
 +
510---Private Patrol Operator - Fact Sheet
  
 +
512---Repossession Agency - Fact Sheet
  
=='''Be Smart, Buy Smart'''==
+
513---Proprietary Private Security Employer (Fact Sheet)
  
<u>Publication #---Publication Name </u><br>
+
514---Request for Replacement License Form
926---Basic Facts About Telemarketing<br> 
+
938---Basic Facts About Telemarketing [Spanish - Fact Sheet]<br> 
+
913---Contracting With Spanish-Speaking Customers<br>
+
907---What Smart Shoppers Know About Door-to-Door Sales<br> 
+
945---What Smart Shoppers Know About Door-to-Door Sales [Spanish - Fact Sheet]<br> 
+
908---What Smart Shoppers Know About Mail Order<br>
+
941---What Smart Shoppers Know About Mail Order [Spanish]<br> 
+
909---What Smart Shoppers Know About Prizes and Gifts<br>
+
910---What Smart Shoppers Know About Refunds<br>
+
942---What Smart Shoppers Know About Refunds [Spanish]<br> 
+
905---What Smart Shoppers Know About Sweepstakes, Contests and Lotteries<br> 
+
943---What Smart Shoppers Know About Sweepstakes, Contests and Lotteries [Spanish - Fact Sheet]<br>
+
  
 +
515---Security Guard - Fact Sheet
  
 +
518---Notification of Personal Name Change and Application for Duplicate License
 +
 +
519---Request for Company Name Change Private Patrol Operator
 +
 +
520---Request for Company Name Change Training Facility Firearm
 +
 +
521---Request for Company Name Change Training Facility Baton
 +
 +
522---Request for Company Name Change Private Investigator
 +
 +
526---Proprietary Private Security Employer Application
 +
 +
527---Repossession Agency License Application
 +
 +
528---Private Investigator License Application
 +
 +
529---Alarm Company License Application
 +
 +
530---Locksmith Company License Application
 +
 +
531---Fingerprint Card
 +
 +
533---Security Guard Renewal Application
 +
 +
534---Change of Address Form - Company
 +
 +
535---Repossession Agency Employee Registration Renewal Application
 +
 +
536---Proprietary Private Security Employer Registration Renewal Application
 +
 +
537---Proprietary Private Security Officer Registration Renewal Application
 +
 +
538---Locksmith Employee Registration Renewal Application
 +
 +
539---Alarm Agent Registration Renewal Application
 +
 +
=='''Cemetery & Funeral Bureau (CFB)'''==
 +
 +
Publication #---Publication Name
 +
 +
601---Cemetery Funeral Bureau Complaint Form(CFB)
 +
 +
627---Consumer Guide to Funeral & Cemetery Purchases [Spanish - Brochure]
 +
 +
628---Consumer Guide to Funeral & Cemetery Purchases [Brochure]
  
 
=='''MISCELLANEOUS'''==
 
=='''MISCELLANEOUS'''==
  
<u>Publication #---Publication Name </u><br>
+
Publication #---Publication Name  
927---Advertising<br>
+
953---Can the Trash Talk (English)<br>
+
954---Can the Trash Talk (Spanish)<br>
+
904---Car Buyer's Bill of Rights <br>
+
901---Complaint Form [General]<br>
+
914---Consumer Information Center Pamphlet <br>
+
951---Consumer Motor Vehicle Recovery Corporation - English<br> 
+
939---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints<br>
+
940---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints [Spanish]<br>
+
997---Department of Consumer Affairs-What We Do and How We Do It (Spanish)<br>
+
911---Display of Return Policy by Retail Sellers<br>
+
929---E-Commerce<br>
+
916---Landlord Tenant Handbook [California]<br>
+
906---Lemon-Aid for New Car Buyers [Brochure]<br>
+
912---Lemon-Aid for New Car Buyers [Brochure - Spanish]<br>
+
915---Lemon-Aid for New Car Buyers [Brochure - Cantonese]<br>
+
936---Memberships In Health Clubs, Spas & Studios [Pamphlet]<br>
+
921---Prescription Drug Discount Program for Medicare Recipients [Board of Pharmacy]<br>
+
931---Professional Fiduciaries Bureau Complaint Form<br>
+
922---Professional Therapy Never Includes Sex<br>
+
950---Scambuster Kit<br>
+
933---Small Claims Court-A Guide to Its Practical Use<br>
+
934---Small Claims Court (Spanish)<br>
+
949---Song-Beverly Consumer Warranty Act<br> 
+
925---Summary of the Fair Debt Collection Practices Statutes [was] What To Do If You Receive A Demand For Payment from a Creditor or Debt Collection Agency<br>
+
948---Unlicensed Activity Complaint Form<br>
+
998---What We Do and How We Do It (English)<br>
+
  
 +
901---Complaint Form [General]
  
 +
903---Public Comments, Complaints, Suggestions – Boards, Bureaus, or Divisions
  
=='''SPANISH'''==
+
904---Odometer Fraud
  
<u>Publication #---Publication Name </u><br>
+
906---Lemon-Aid for New Car Buyers [Brochure]
940---Auto-Ayuda Para El Consumidor, Consejos Y Recursos de Resolver Quejas del Consumidor [Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints Brochure]<br>
+
912---Ayuda Para Compradores De Vehiculos Nuevos (Lemon Aid for New Car Buyers)<br>
+
928---Centro de Informacion para el Consumidor [Consumer Information Center (Pamphlet)]<br>
+
157---Como Elejir Un Taller De Reparaciones automotrices [How to Select an Automotive Repair Station]<br>
+
158---Como tratar Con Un taller de Reparaciones Automotriz [What you Need to Know When you Take Your Car to A Repair Shop]<br>
+
943---Concursos, Sorteos, y Loterias [Contests, Drawings & Lotteries]<br>
+
516---Guia Del Consumidor Para La Oficina de Servicios de Seguridad e Investigacion (Consumer's Guide to Bureau of Security & Investigative Services<br>
+
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)<br>
+
155---Inspeccion De La Carroceria (BAR Auto Body Inspection Program)<br>
+
952---LA Corporacion De Recuperacion Por Vehiculos De Motorizados Para Consumidores<br>
+
917---Landlord Tenant Handbook<br>
+
159---Los 30 años de la BAR [30 Years of BAR]<br>
+
941---Para compreadores inteligenets comprar por telefono, por correo o internet (What Smart Shoppers Know About Telephone, Mail Order or Internet)<br>
+
160---Preguntas y Respuestas sobre la BAR [Q & A's about BAR]<br>
+
944---Premios y Regalos (Prizes and Gifts)<br>
+
156---Programa de Asistencia al Consumidor (Consumer Assistance Program)<br>
+
942---Reembolsos, Lo que Saben Los Consumidores Informados Sobre Los (What Smart Shoppers Know About Refunds)<br>
+
161---Reparaciones Automotrices, Guia Del Consumidor para (A Consumer's Guide to Auto Repair)<br>
+
900---Spanish Complaint Form<br>
+
945---Ventas de Puerta a Puerta [Door to Door Sales]<br>
+
  
 +
912---Lemon-Aid for New Car Buyers [Brochure - Spanish]
 +
 +
914---Consumer Information Center Pamphlet
 +
 +
922---Professional Therapy Never Includes Sex
 +
 +
930---What You Should Know Before Hiring a Professional Fiduciary
 +
 +
931---Professional Fiduciaries Bureau Complaint Form
 +
 +
932---Professional Fiduciaries Bureau Licensing Application packet
 
    
 
    
 +
939---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints
 +
 +
940---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints [Spanish]
 +
 +
949---Song-Beverly Consumer Warranty Act
 +
 
 +
950---Scambuster Kit
 +
 +
951---Consumer Motor Vehicle Recovery Corporation(Claim Form) English 
 +
 +
952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)
 +
 
 +
955---Scam-buster Kit (CD) 
 +
 +
997---Department of Consumer Affairs-What We Do and How We Do It (Spanish)
 +
 +
998---What We Do and How We Do It (English)
 +
 +
999---CA Publications Catalog – Miscellaneous
 +
 +
=='''SPANISH'''==
 +
 +
Publication #---Publication Name
 +
 +
100---Oficina De Reparaciones Automotirices Formulario De Reclamacion (Complaint Form Packet [General Repairs - Spanish]
 +
 +
135---Programa De Asistencia Al Consumidor Preguntas Frecuentes (CAP Frequently Asked Questions (Spanish)
 +
 +
156---Programa de Asistencia al Consumidor (Consumer Assistance Program)
 +
 +
161---Guia Del Consumidor Para Reparaciones Automotrices (Consumer's Guide to Auto Repair)
 +
 +
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)
 +
 +
900---Formulario de Queja (Spanish Complaint Form)
 +
 +
912---Ayuda Para Compradores De Vehiculos Nuevos (Lemon Aid for New Car Buyers)
  
 +
928---Centro de Informacion para el Consumidor [Consumer Information Center (Pamphlet)]
  
 +
940---Auto-Ayuda Para El Consumidor, Consejos Y Recursos de Resolver Quejas del Consumidor [Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints Brochure]
  
<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
+
952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)
    Consumer Resource & Referral Guide<br>
+
  [[file:green_arrow.jpg|link=http://www.ca.gov/CaSearch/Agencies.aspx|Directory of State Agencies ]]
+
    Directory of State Agencies<br>
+
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    Directory of Federal Agencies<br>
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Latest revision as of 21:37, 5 December 2019

Publication Search go back

DCA Reference Guide


For On-Line publications: DCA On-Line Publications



To Request Publications listed below; visit, write, or call DCA:

Department of Consumer Affairs

Consumer Information Center

1625 North Market Blvd., Suite N-112

Sacramento, CA 95834

800-952-5210


Board of Barbering & Cosmetology (BBC)

Publication #---Publication Name

301---Complaint Form

304---Mobile Unit Application

306---Application and Instructions for Re-Examination [Practical & Written]

307---Informational Packet Regarding Apprenticeship

308---Certification Request Form

309---Change of Address Form

311---Establishment Application

312---Personal License Renewal

313---Change of Name Form

314---Establishment Name Change Form

315---Request for Replacement License

320---Interpreter/Model Application [Form G & H]

321---Establishment or Mobile Unit License Renewal

323---Application for Cosmetologist Examination

324---Application for Barber Exam

325---Application for Electrologist Exam

326---Application for Manicurist Exam

327---Application for Esthetician Exam

331---Application for Reciprocity and Initial License Fee

Bureau of Automotive Repair (BAR)

Publication #---Publication Name

100---Complaint Form Packet [General Repairs - Spanish]

101---Complaint Form Packet [General Repairs]

103---Application for ARD Registration

104---Application for ARD Registration - LLC Only

105---Application for Lamp and Brake Station License

106---Lamp and Brake Mechanic's Application [Packet]

107---Change of Name/Address/Corporate Officers or Directors

108---Declaration & Request for Replacement License

118---Top 5 Reasons to Read Your Owner's Manual

120---A Consumer's Guide to Automotive Repair in CA

121---Star Station Certificate Application

122---Smog Check Technician Duplicate Wall License/Replacement Badge

131---Some Things You Need to Know About Smog Check in California

133---Automotive Repair Information/Request Order Form

135---CAP Frequently Asked Questions (Spanish)

137---Consumer Assistance Program Application [Packet]

140---CAP Frequently Asked Questions (English)

142---BAR Auto Body Inspection Program (Pamphlet)

144---Application for Smog Check Station License [Packet]

146---Smog Check Technician License Application [Packet]

148---Summer Driving Tips [Pamphlet]

151---Winter Driving Tips [Pamphlet]

153---Write It Right – Auto Repair [Brochure]

155---BAR Auto Body Inspection Program (Spanish Pamphlet) - Inspeccion De La Carroceria

156---Consumer Assistance Program Application [Spanish Packet]

161---Consumer's Guide to Auto Repair [Spanish - Brochure]

162---Dismantler List

Bureau of Electronic and Appliance Repair

Publication #---Publication Name

401---Bureau of Electronic and Appliance Repair Complaint Form(BEAR)[Packet]

402---BEAR Licensing Application

403---Change of Address Form

405---Laws & Regulations

406---Service Contracts - Fact Sheet

408---SubContractors - Fact Sheet

409---Service Contract Sellers/Administrators Application

Bureau of Home Furnishings and Thermal Insulation

Publication #---Publication Name

451---Bureau of Home Furnishings and Thermal Insulation Complaint Form(BHFTI)[Packet]

452---BHFTI Licensing Application

453---Change of Address Form

454---Application for Importer License

456---Rules & Regulations

Bureau of Security And Investigative Services (BSIS)

Publication #---Publication Name

500---Alarm Company [Fact Sheet]

501---Bureau of Security and Investigative Services Complaint Forms(BSIS)[Packets]

502---Change of Address Form - Personal

504---Firearms Requirements - Fact Sheet

506---Firearm/Baton Training Facility/Instructor's Certification Application

507---Locksmith - Fact Sheet

508---Private Patrol Operator License Application [Application for PI, ACO, LOCKSMITH, PPO, RA]

509---Private Investigator - Fact Sheet

510---Private Patrol Operator - Fact Sheet

512---Repossession Agency - Fact Sheet

513---Proprietary Private Security Employer (Fact Sheet)

514---Request for Replacement License Form

515---Security Guard - Fact Sheet

518---Notification of Personal Name Change and Application for Duplicate License

519---Request for Company Name Change Private Patrol Operator

520---Request for Company Name Change Training Facility Firearm

521---Request for Company Name Change Training Facility Baton

522---Request for Company Name Change Private Investigator

526---Proprietary Private Security Employer Application

527---Repossession Agency License Application

528---Private Investigator License Application

529---Alarm Company License Application

530---Locksmith Company License Application

531---Fingerprint Card

533---Security Guard Renewal Application

534---Change of Address Form - Company

535---Repossession Agency Employee Registration Renewal Application

536---Proprietary Private Security Employer Registration Renewal Application

537---Proprietary Private Security Officer Registration Renewal Application

538---Locksmith Employee Registration Renewal Application

539---Alarm Agent Registration Renewal Application

Cemetery & Funeral Bureau (CFB)

Publication #---Publication Name

601---Cemetery Funeral Bureau Complaint Form(CFB)

627---Consumer Guide to Funeral & Cemetery Purchases [Spanish - Brochure]

628---Consumer Guide to Funeral & Cemetery Purchases [Brochure]

MISCELLANEOUS

Publication #---Publication Name

901---Complaint Form [General]

903---Public Comments, Complaints, Suggestions – Boards, Bureaus, or Divisions

904---Odometer Fraud

906---Lemon-Aid for New Car Buyers [Brochure]

912---Lemon-Aid for New Car Buyers [Brochure - Spanish]

914---Consumer Information Center Pamphlet

922---Professional Therapy Never Includes Sex

930---What You Should Know Before Hiring a Professional Fiduciary

931---Professional Fiduciaries Bureau Complaint Form

932---Professional Fiduciaries Bureau Licensing Application packet

939---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints

940---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints [Spanish]

949---Song-Beverly Consumer Warranty Act

950---Scambuster Kit

951---Consumer Motor Vehicle Recovery Corporation(Claim Form) English

952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)

955---Scam-buster Kit (CD)

997---Department of Consumer Affairs-What We Do and How We Do It (Spanish)

998---What We Do and How We Do It (English)

999---CA Publications Catalog – Miscellaneous

SPANISH

Publication #---Publication Name

100---Oficina De Reparaciones Automotirices Formulario De Reclamacion (Complaint Form Packet [General Repairs - Spanish]

135---Programa De Asistencia Al Consumidor Preguntas Frecuentes (CAP Frequently Asked Questions (Spanish)

156---Programa de Asistencia al Consumidor (Consumer Assistance Program)

161---Guia Del Consumidor Para Reparaciones Automotrices (Consumer's Guide to Auto Repair)

627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)

900---Formulario de Queja (Spanish Complaint Form)

912---Ayuda Para Compradores De Vehiculos Nuevos (Lemon Aid for New Car Buyers)

928---Centro de Informacion para el Consumidor [Consumer Information Center (Pamphlet)]

940---Auto-Ayuda Para El Consumidor, Consejos Y Recursos de Resolver Quejas del Consumidor [Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints Brochure]

952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)