Difference between revisions of "Health Maintenance Organizations"

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| '''MANAGED HEALTH CARE (DEPARTMENT OF)'''
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| '''HEALTH MAINTENANCE ORGANIZATIONS'''
 
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|  [[H|go back]]
 
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As of July 1, 2000, the Health Plan Program and the administration of the Knox-Knee Health Plan Act of 1975, as amended by the 1999 HMO reform legislation, has transferred to the new Department of Managed Health Care.
 
As of July 1, 2000, the Health Plan Program and the administration of the Knox-Knee Health Plan Act of 1975, as amended by the 1999 HMO reform legislation, has transferred to the new Department of Managed Health Care.
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'''Department of Managed Health Care'''
 
'''Department of Managed Health Care'''
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Sacramento, CA 95814-2725
 
Sacramento, CA 95814-2725
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Assistance is available 24 hours per day, 7 days a week for consumers who need assistance with their HMO. Call center staff can assist consumers with a variety of issues including (but not limited to) quality of care, prescriptions, preventative testing, and information regarding the DMHC's complaint process. A complaint form is available on the DMHC's web site.  
 
Assistance is available 24 hours per day, 7 days a week for consumers who need assistance with their HMO. Call center staff can assist consumers with a variety of issues including (but not limited to) quality of care, prescriptions, preventative testing, and information regarding the DMHC's complaint process. A complaint form is available on the DMHC's web site.  
  
For help filing a complaint against a PPO go to the California Office of the Patient Advocate  [https://www.opa.ca.gov/filingcomplaints/Pages/default.aspx '''PPO Complaints''']
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For help filing a complaint against a PPO go to the California Office of the Patient Advocate   
  
  
You can also call the Department of Insurance for assistance at: 800-927-4357
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[https://www.opa.ca.gov/filingcomplaints/Pages/default.aspx '''PPO Complaints''']
 
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'''Publications available:''' The California Patient's Guide: Your Health Care Rights and Remedies 
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You can also call the Department of Insurance for assistance at: 800-927-4357
  
  
[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
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'''Publications available:'''  The California Patient's Guide: Your Health Care Rights and Remedies
    Consumer Resource & Referral Guide
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  [[file:green_arrow.jpg|link=http://www.ca.gov/CaSearch/Agencies.aspx|Directory of State Agencies ]]
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    Directory of State Agencies
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  [[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]]
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    Directory of Federal Agencies
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  [[file:green_dca.jpg|link=http://www.dca.ca.gov/|Return to DCA Home Page]]
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    Return to DCA Home Page
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Latest revision as of 21:23, 19 November 2019

735-Other State Agencies

HEALTH MAINTENANCE ORGANIZATIONS go back


As of July 1, 2000, the Health Plan Program and the administration of the Knox-Knee Health Plan Act of 1975, as amended by the 1999 HMO reform legislation, has transferred to the new Department of Managed Health Care.


Department of Managed Health Care

California Help Center

980 9th Street, Suite 500

Sacramento, CA 95814-2725


Mailing address for complaints:

California Help Center

980 Ninth Street, Suite 500

Sacramento, CA 95814-2725

(916)324-8176

(888) 466(HMO)-2219

(877) 688-9891 (TDD)

(916) 225-5241 Fax

www.hmohelp.ca.gov


Assistance is available 24 hours per day, 7 days a week for consumers who need assistance with their HMO. Call center staff can assist consumers with a variety of issues including (but not limited to) quality of care, prescriptions, preventative testing, and information regarding the DMHC's complaint process. A complaint form is available on the DMHC's web site.

For help filing a complaint against a PPO go to the California Office of the Patient Advocate


PPO Complaints


You can also call the Department of Insurance for assistance at: 800-927-4357


Publications available: The California Patient's Guide: Your Health Care Rights and Remedies