Internet auctions are not regulated by the state government in California. eBay is a type of internet auction. Refer consumer to the following numbers to contact eBay and/or PayPal.
The Santa Clara County District Attorney’s Consumer Mediation Unit will accept complaints against E-Bay and PayPal, in cases where the complaint is against E-Bay or PayPal procedures (i.e., not against another buyer/seller). This office will also accept any complaint against a business if the business and/or the consumer filing the complaint are located in Santa Clara County. Consumers may contact this office at:
Santa Clara District Attorney
Consumer Mediation Unit
70 West Hedding Street, West Wing
San Jose, CA 95110
(408) 279-8742 Fax