From ConsumerWiki
Revision as of 16:47, 29 August 2019 by CIATORK (Talk | contribs)

Jump to: navigation, search

851-Local City/County Agencies


The Americans with Disabilities Act (ADA) provides civil rights protection for persons with disabilities that are parallel to those that have been established for women and minorities. The passage of the ADA was a major victory for the equal rights of people with disabilities. The Department of Rehabilitation provides full implementation of ADA to provide training, consultation, technical assistance for business, employers, employees, job applicants, and consumers of public and private services. The Department of Rehabilitation develops, purchases, provides, and advocates for programs and services in vocational rehabilitation, habilitation and independent living with a priority on serving persons with all disabilities.


Employment practices cannot discriminate against qualified persons with disabilities in the application and recruitment processes, hiring, advancement, training, compensation or discharge of an employee, or in any other terms, conditions and privileges of employment. Reasonable accommodation is not required if it creates an undue hardship for the employer.


State and local governments cannot discriminate against persons with disabilities or from excluding participation or denying benefits of programs, services or activities to persons with disabilities.

All private and public transportation systems must be accessible to all people, including individuals with disabilities. All new buses, rail and subway cars are required to be accessible to people who use wheelchairs. Retrofitting of existing buses is not required. (Regulation of transportation provisions falls under jurisdiction of the U.S. Department of Transportation.


Private businesses must not discriminate in the "goods, services, facilities, procedures, and privileges, advantages and accommodations" offered to the public. Places of public accommodation include motels, restaurants, bars, movie theaters, convention centers, grocery stores, clothing stores, malls, museums, libraries, gyms, bowling alleys, amusement parks, or just about any other facility commonly used by the general public.


The ADA requires common carriers offering telephone services to the general public to increase the availability of interstate and intrastate telecommunication relay services to individuals with hearing and speech impairments. All common carriers of telephone services must offer non-voice relay services which interface with voice services. Compliance rests with the Federal Communications Commission.

Department of Rehabilitation

721 Capitol Mall

Sacramento CA 95814

(916) 324-1313 - (800) 952-5544 (VOICE)

(916) 558-5806 Fax

(844) 729-2800 TTY


US Department of Justice

Civil Rights Division

Disabilities Rights Section

950 Pennsylvania Avenue, NW

Washington, DC 20530-0001

(800) 514-0301

(800) 877-8339 TTY/ASCII/TDD

Government agencies are required to make "readily accessible and usable" all public facilities on which construction or alteration was begun after January 1992. The public sector is obligated to have "program access" whether or not specific facilities are physically accessible.

To formally file a complaint or to obtain further information:

Federal Communications Commission

Common Carrier Bureau

Informal Complaints and Public Inquiries Branch

445 12th Street, SW

Washington, DC 20554

(888) 225-5322

(888) 835-5322 TTY

(866) 418-0232 Fax


Newsletter is available in large print, audio tape and computer disk formats. Also available are information, materials, and assistance to individuals and entities covered by the ADA.

American With Disabilities Act (ADA)

Pacific Disability and Business Technical Assistance Center

555 12th Street, Suite 1030

Oakland, CA 94607-4046

(510) 285-5600

(800) 949-4232

(510) 285-5614 Fax


Equal Employment Opportunity Commission publication to help individual determine whether has a disability as defined by ADA with respect to employment provisions.

ADA National Network

(800) 949-4232 (hotline)

Disability Rights Education and Defense Fund Provides information, advocacy, training, and referral services for people with disabilities and parents of children with disabilities on a full range of disability civil rights laws.

Disability Rights Education and Defense Fund

3075 Adeline Street, Suite 210.

Berkeley, CA 94703

(510) 644-2555

(510) 841-8645 FAX/TTY

(800) 466-4232


For developmentally disabled information and assistance:

Alta Regional Center for the Developmentally Disabled

2241 Harvard Street, Suite 100

Sacramento, CA 95815

(916) 978-6400

(916) 489-1380 Fax


The Department of Developmental Services assists developmentally disabled individuals who have mental retardation, cerebral palsy, epilepsy, autism, or closely related conditions which require similar treatment. Conditions that are solely physical in nature are not included.

Department of Developmental Services

1600 9th Street

Sacramento, CA 95814

(916) 654-1690

(916) 654-2054 TTY

(916) 654-1854 Fax


The Department of Health Services enforces health standards in health facilities by licensing and certifying hospitals, nursing homes, dialysis centers, clinics, and home health agencies.

Department of Public Health

Licensing and Certification Division

1615 Capitol Avenue, MS0503

Sacramento, CA 95899

Mailing address:

P.O. Box 997377, MS 0503

Sacramento, CA 95899-7377

(916) 440-7502