Difference between revisions of "California Public Utilities Commission (CPUC)"

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| <h4 align="center"><big>CALIFORNIA PUBLIC UTILITIES COMMISSION (CPUC)</big><br /></h4>
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| '''CALIFORNIA PUBLIC UTILITIES COMMISSION'''
 
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<p>The [http://www.cpuc.ca.gov/ '''California Public Utilities Commission (CPUC)]''' sets the rates and standards of safety and service for all privately owned utilities as well as freight and passenger carriers in the state. It has the authority from the State Constitution to carry out investigations and to conduct hearings on requests for rate changes, specific complaints, or broad policy matters. It regulates more than 58,000 transportation companies and 655 utilities.</p><br>
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The [http://www.cpuc.ca.gov/ '''California Public Utilities Commission (CPUC)]''' sets the rates and standards of safety and service for all privately owned utilities as well as passenger carriers in the state. It has the authority from the State Constitution to carry out investigations and to conduct hearings on requests for rate changes, specific complaints, or broad policy matters.  
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'''Complaint jurisdiction:''' CPUC must approve rates charged by utility companies. CPUC's role is to protect the consumer where competition does not.
  
<p>'''Complaint jurisdiction:''' CPUC must approve rates charged by utility companies. CPUC's role is to protect the consumer where competition does not.</p><br>
 
 
    
 
    
<p>'''Regulation:''' includes railroads, bus firms, and marine vessels transporting passengers and/or freight within the state; gas, electric, water, steam, sewer, pipeline, cellular, and telephone companies (phone services, including public and privately owned pay phones) and telegraph companies; safety standards procedures for overhead power and communication lines, gas facilities, rapid transit systems, light rail transit systems, and common carrier railroads.</p><br>
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'''Regulation:''' includes railroads, bus firms, and marine vessels transporting passengers within the state; gas, electric, water, steam, sewer, pipeline, cellular, and telephone companies (phone services, including public and privately owned pay phones) and telegraph companies; internet service providers; safety standards procedures for overhead power and communication lines, gas facilities, rapid transit systems, light rail transit systems, and common carrier railroads.
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<p>'''Complaints outside jurisdiction:''' Phone equipment complaints.</p><br>
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'''Complaints outside jurisdiction:''' Phone equipment complaints.
 
   
 
   
 
   
 
   
  
'''<font color="#4AA02C">Utilities/Telecommunications</font color="#4AA02C">'''<br>
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'''Consumer Affairs Branch'''
'''California Public Utilities Commission'''<br>
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505 Van Ness Avenue, Room 2003<br>  
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'''California Public Utilities Commission'''  
San Francisco, CA 94102<br>  
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(415) 703-1170<br> 
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505 Van Ness Avenue   
(800) 649-7570<br>
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(415) 703-1758 Fax<br>
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San Francisco, CA 94102   
[http://www.cpuc.ca.gov/ '''www.cpuc.ca.gov]'''<br>
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(415) 703-2782
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(800) 649-7570
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(415) 703-1758 Fax
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Email: consumer-affairs@cpuc.ca.gov 
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[http://www.cpuc.ca.gov/ '''www.cpuc.ca.gov]'''  
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'''<font color="#4AA02C">California Public Utilities Commission</font color="#4AA02C">'''<br>
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'''California Public Utilities Commission'''  
320 West 4th,  Suite500<br>   
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LosAngeles,CA.90013<br> 
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(800) 649-7570<br>
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(213) 576-7000<br>
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320 West 4th,  Suite500   
  
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Los Angeles,CA.90013 
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(800) 649-7570
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(213) 576-7000
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'''PROGRAMS AVAILABLE:'''
  
'''PROGRAMS AVAILABLE:'''<br>
 
 
    
 
    
<p>'''Universal Lifeline Telephone Service:''' Eligibility for program is based on household size and income. Qualified subscribers pay low flat rate for regular services.</p><br>
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'''Universal Lifeline Telephone Service:''' Eligibility for program is based on household size and income. Qualified subscribers pay low flat rate for regular services.
  
<p>'''California Alternate Rates for Energy (CARE):''' Consumers who qualify are given a 15% discount on their monthly gas and electric bill. Group homes, women's and homeless shelters, and certain agricultural worker housing can also qualify for the discount.</p><br>
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'''California Alternate Rates for Energy (CARE):''' Consumers who qualify are given a 15% discount on their monthly gas and electric bill. Group homes, women's and homeless shelters, and certain agricultural worker housing can also qualify for the discount.
 
    
 
    
  
  
'''TRANSPORTATION MATTERS:'''<br>
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'''TRANSPORTATION MATTERS:'''
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For general information on transportation matters: (800) 877-8867
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The CPUC regulates passenger carriers, including charter-party carriers (such as a charter bus or limo), passenger stage corporations (such as an airport shuttle), vessel common carriers (such as a ferry), and transportation network companies (rideshare companies like Uber).
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'''California Public Utilities Commission'''
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'''Transportation Enforcement Section'''
  
For general information on transportation matters: (800) 877-8867<br>
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'''Safety and Enforcement Division'''
  
<p>To find out whether a trucking or moving company operating within California has the required CPUC permit, call (800) 894-9444.</p><br> 
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505 Van Ness Avenue, Room 2003
  
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San Francisco, CA 94102
  
<p>Certain classifications of the trucking industry have been deregulated as to what transporters may charge. The CPUC has the authority to grant carriers the right to do business within the state of California (licensing/ permitting); however, safety issues should be referred to the California Highway Patrol's Commercial Vehicle Section.</p><br>
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Phone Toll Free: (800) 894-9444
  
'''<font color="#4AA02C">California Highway Patrol</font color="#4AA02C">'''<br>
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Phone: (415) 703-2782
'''Commercial Vehicle Section'''<br>
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601 N 7th Street<br>
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Sacramento, CA 95811<br>
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[http://www.chp.ca.gov/depts_divs_offs/cvs.html '''www.chp.ca.gov''']<br>
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Fax: (415) 703-1758
  
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Email: ciu_intake@cpuc.ca.gov
  
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Online Complaint Information link: https://www.cpuc.ca.gov/carriercomplaint/
  
<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
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Website: www.cpuc.ca.gov
    Consumer Resource & Referral Guide<br>
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  [[file:green_arrow.jpg|link=http://www.ca.gov/CaSearch/Agencies.aspx|Directory of State Agencies ]]
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    Directory of State Agencies<br>
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  [[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]]
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    Directory of Federal Agencies<br>
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  [[file:green_dca.jpg|link=http://www.dca.ca.gov/|Return to DCA Home Page]]
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    Return to DCA Home Page<br>
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</p>
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Latest revision as of 21:51, 4 October 2019

736-Public Utilities Commission

CALIFORNIA PUBLIC UTILITIES COMMISSION go back


The California Public Utilities Commission (CPUC) sets the rates and standards of safety and service for all privately owned utilities as well as passenger carriers in the state. It has the authority from the State Constitution to carry out investigations and to conduct hearings on requests for rate changes, specific complaints, or broad policy matters.


Complaint jurisdiction: CPUC must approve rates charged by utility companies. CPUC's role is to protect the consumer where competition does not.


Regulation: includes railroads, bus firms, and marine vessels transporting passengers within the state; gas, electric, water, steam, sewer, pipeline, cellular, and telephone companies (phone services, including public and privately owned pay phones) and telegraph companies; internet service providers; safety standards procedures for overhead power and communication lines, gas facilities, rapid transit systems, light rail transit systems, and common carrier railroads.


Complaints outside jurisdiction: Phone equipment complaints.


Consumer Affairs Branch

California Public Utilities Commission

505 Van Ness Avenue

San Francisco, CA 94102

(415) 703-2782

(800) 649-7570

(415) 703-1758 Fax

Email: consumer-affairs@cpuc.ca.gov

www.cpuc.ca.gov


California Public Utilities Commission

320 West 4th, Suite500

Los Angeles,CA.90013

(800) 649-7570

(213) 576-7000


PROGRAMS AVAILABLE:


Universal Lifeline Telephone Service: Eligibility for program is based on household size and income. Qualified subscribers pay low flat rate for regular services.


California Alternate Rates for Energy (CARE): Consumers who qualify are given a 15% discount on their monthly gas and electric bill. Group homes, women's and homeless shelters, and certain agricultural worker housing can also qualify for the discount.


TRANSPORTATION MATTERS:


For general information on transportation matters: (800) 877-8867


The CPUC regulates passenger carriers, including charter-party carriers (such as a charter bus or limo), passenger stage corporations (such as an airport shuttle), vessel common carriers (such as a ferry), and transportation network companies (rideshare companies like Uber).


California Public Utilities Commission

Transportation Enforcement Section

Safety and Enforcement Division

505 Van Ness Avenue, Room 2003

San Francisco, CA 94102

Phone Toll Free: (800) 894-9444

Phone: (415) 703-2782

Fax: (415) 703-1758

Email: ciu_intake@cpuc.ca.gov

Online Complaint Information link: https://www.cpuc.ca.gov/carriercomplaint/

Website: www.cpuc.ca.gov