Rates for cable television are not controlled by any local or state agency. The Federal Cable Communications Policy Act of 1984 (Title 47, Section 543) prohibits state and local governments from regulating cable television rates, except in limited broadcast areas such as rural or mountain locations.
Local Franchising authority is a franchising authority that is the local municipal, county or other government organization that regulates certain aspects of the cable television industry at the state or local level. The name of the franchising authority may be on the front or back of your cable bill. If this information is not on your bill, contact your cable company or your local town or city hall.
The Telecommunications Act of 1996 terminated the FCC's authority to regulate the rate paid for cable programming, which included Pay-per-Channel and pay-per-program), service after March 31, 1999.</p>
Refer to cable company or local franchising authority for complaints on service or billing.
Refer to your local District Attorney's office for complaints of fraud or false advertising.
Refer to cable company or local franchising authority for signal quality complaints.
Department Publications: None are offered by the Consumer Information Center Other Publications: None Other References: None Other Referrals: Federal Communications Commission (FCC)