Difference between revisions of "Better Business Bureau"
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The Better Business Bureaus (BBB) is a non-profit service organization supported by businesses which stress compliance with ethical standards of marketplace conduct. The BBB will arbitrate consumer business disputes informally and privately if the consumer and business cannot resolve an issue. Both parties must agree to the arbitration decision, which is final and binding.
The BBB also has a variety of pamphlets and other educational materials to inform consumers about purchasing and to provide performance reports on individual companies.
Council of Better Business Bureaus
4200 Wilson Boulevard, Suite 600
Arlington, VA 22201
(703) 276-0100
(703) 525-8277 Fax
(800) 955-5100 Auto Line
The BBB cannot assist with:
- Legal advice or where legal action was initiated
- Collection of debts
- Debt collection mediation once collection agency is involved
- Credit ratings on companies or individuals
- Employer-employee or non-business disputes
- Malpractice claims against doctors, dentists, lawyers, etc.
- Test or rate products, or judge prices per se
- Does not endorse, recommend, or disapprove of any product, service, or company
- Tenant/landlord issues
- State or government agency issues
- Old complaints (if over a year old may not be investigated)
Fresno, Inyo, Kern, Kings, Madera, Mariposa, Mono, Inland Empire, Merced, ADD Riverside, San Bernardino and Tulare Counties:
Central California
2600 W. Shaw Lane
Fresno, CA 93711
(559) 222-8111
(559) 228-6518 Fax
1601 H Street, Suite 101
Bakersfield, CA 93301
(800) 675-8118
Alpine, Amador, Butte, ADD Calaveras, Colusa, El Dorado, Glenn, Lake Tahoe basin, Lassen, Modoc, Mother Lode, ADD Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, ADD Stanislaus, Sutter, Tehama, Trinity, Yolo, and Yuba Counties:
10399 Old Placerville Road
Sacramento, CA 95827
(916) 443-6843
(916) 368-7928 Fax
San Diego counties:
4747 Viewridge Avenue #200
San Diego, CA 92123
(858) 496-2131
(858) 496-2141 Fax
https://www.bbb.org/us/ca/san-diego
Gateway Plaza
120 Newport Center Drive
Newport Beach, CA 92660
(949) 269-3255
Santa Clara, San Benito, Santa Cruz, Los Angeles, and Monterey counties:
1112 S. Bascom Avenue
San Jose, CA 95128
(408) 278-7400
(408) 278-7444 Fax
https://www.bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley
San Francisco Bay Area and Northern Coastal California, Alameda, Del Norte, Humboldt, Lake, Marin, Martinez, Mendocino, Napa, San Mateo, Sonoma Counties:
1000 Broadway, Suite 625
Oakland, CA 94607
(510) 844-2000
(510) 844-2100 Fax
https://www.bbb.org/local-bbb/golden-gate-better-business-bureau
Orange Counties:
1010 E. Missouri Ave.
Phoenix, AZ 85014
(877) 291-6222
https://www.bbb.org/us/ca/orange
Ventura, Santa Barbara, and San Luis Obispo Counties (Tri-Counties):
211 E. Victoria Street Ste. A
Santa Barbara, CA 93101
(805) 963-8657
(805) 702-0958 fax
Consumer Resource & Referral GuideDirectory of State Agencies
Directory of Federal Agencies
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