Difference between revisions of "Better Business Bureau"

Revision as of 22:36, 11 July 2019

The Better Business Bureaus (BBB) is a non-profit service organization supported by businesses which stress compliance with ethical standards of marketplace conduct. The BBB will arbitrate consumer business disputes informally and privately if the consumer and business cannot resolve an issue. Both parties must agree to the arbitration decision, which is final and binding.

The BBB also has a variety of pamphlets and other educational materials to inform consumers about purchasing and to provide performance reports on individual companies.

Council of Better Business Bureaus

4200 Wilson Boulevard, Suite 600

Arlington, VA 22201

(703) 276-0100

(703) 525-8277 Fax

(800) 955-5100 Auto Line

www.bbb.org

The BBB cannot assist with:

• Legal advice or where legal action was initiated

• Collection of debts

• Debt collection mediation once collection agency is involved

• Credit ratings on companies or individuals

• Employer-employee or non-business disputes

• Malpractice claims against doctors, dentists, lawyers, etc.

• Test or rate products, or judge prices per se

• Does not endorse, recommend, or disapprove of any product, service, or company

• Tenant/landlord issues

• State or government agency issues

• Old complaints (if over a year old may not be investigated)

Fresno, Inyo, Kern, Kings, Madera, Mariposa, Mono, Inland Empire, Merced, ADD Riverside, San Bernardino and Tulare Counties:

Central California

2600 W. Shaw Lane

Fresno, CA 93711

(559) 222-8111

(559) 228-6518 Fax

fresno.bbb.org

1601 H Street, Suite 101

Bakersfield, CA 93301

(800) 675-8118

bakersfield.bbb.org

Alpine, Amador, Butte, ADD Calaveras, Colusa, El Dorado, Glenn, Lake Tahoe basin, Lassen, Modoc, Mother Lode, ADD Nevada, Placer, Plumas, Sacramento, San Joaquin, Shasta, Sierra, Siskiyou, ADD Stanislaus, Sutter, Tehama, Trinity, Yolo, and Yuba Counties:

10399 Old Placerville Road

Sacramento, CA 95827

(916) 443-6843

(916) 368-7928 Fax

necal.bbb.org

San Diego counties:

4747 Viewridge Avenue #200

San Diego, CA 92123

(858) 496-2131

(858) 496-2141 Fax

https://www.bbb.org/us/ca/san-diego

Gateway Plaza

120 Newport Center Drive

Newport Beach, CA 92660

(949) 269-3255

Santa Clara, San Benito, Santa Cruz, Los Angeles, and Monterey counties:

1112 S. Bascom Avenue

San Jose, CA 95128

(408) 278-7400

(408) 278-7444 Fax

https://www.bbb.org/local-bbb/bbb-of-los-angeles-and-silicon-valley

San Francisco Bay Area and Northern Coastal California, Alameda, Del Norte, Humboldt, Lake, Marin, Martinez, Mendocino, Napa, San Mateo, Sonoma Counties:

1000 Broadway, Suite 625

Oakland, CA 94607

(510) 844-2000

(510) 844-2100 Fax

https://www.bbb.org/local-bbb/golden-gate-better-business-bureau

Orange Counties:

1010 E. Missouri Ave.

Phoenix, AZ 85014

(877) 291-6222

https://www.bbb.org/us/ca/orange

Ventura, Santa Barbara, and San Luis Obispo Counties (Tri-Counties):

211 E. Victoria Street Ste. A

Santa Barbara, CA 93101

(805) 963-8657

(805) 702-0958 fax

https://santabarbara.bbb.org

    Consumer Resource & Referral Guide
   
    Directory of State Agencies
  
    Directory of Federal Agencies 
  
    Return to DCA Home Page