Difference between revisions of "Air Freight Carriers"
(Created page with '<h4 align="center"><big>AIR FREIGHT CARRIERS</big></h4> <p>The larger domestic airlines routinely carry air freight and have freight offices at every terminal. For domestic air …')
Revision as of 23:02, 2 June 2010
AIR FREIGHT CARRIERS
The larger domestic airlines routinely carry air freight and have freight offices at every terminal. For domestic air freight and international air freight, consult individual airlines such as United, Delta, etc. Air freight companies which have both domestic and international air freight service specifically are United Parcel Service (UPS), Federal Express (FEDEX), Emery Worldwide, and Dalsey, Helbloom, and Lynch (DHL). See below for jurisdiction of complaints:
United Parcel Service
(800) 742-5877 or (800)-PICK-UPS
Dalsey, Helbloom, Lynch
(DHL) Worldwide Express
Regulates transportation methods, approves type of cargo (no hazardous materials, etc.)
Department of Transportation
Consumer Affairs Division, Room 10405
Office of Community and Consumer
400 7th Street, SW
Washington, DC 20590
If the item is shipped to a warehouse in California and parts or sections are shipped by carrier to other separate locations in California, jurisdiction is under California Public Utilities Commission (CPUC). Consumer complaints should be directed to customer services department of each air freight company. The consumer may file a loss claim with CPUC; however, if resolution does not occur there, it may become a civil matter.
Public Utilities Commission
505 Van Ness Avenue, Room 2003
San Francisco, CA 94102
(415) 703-1170 (out of state callers)
(415) 703-1758 (fax)
Department Publications: None are offered by the Consumer Information Center.
See also: California Public Utilities Commission