Tour Agency (Bulk Sales)
Tour agencies sell packaged tours to travel agencies, buying in "bulk" from suppliers such as airlines, hotels, bus companies, cruise companies, and other tour operators. Tour agencies have formed their own associations which mediate disputes.
National Tour Association Will take complaints about a tour agency (if the company involved is a member of the association) and will mediate between the parties. Otherwise, it becomes a civil matter or parties can request Better Business Bureau mediation/arbitration.
National Tour Association
101 Prosperous Place, Suite 350
Lexington, KY 40508
The US Tour Operators Association is a national organization of wholesale tour operators in the United States.
US Tour Operators Association
275 Madison Ave, Suite 2014
New York, NY 10016