Consumers who have problems with inaccurate price reading by grocery checkout scanners may contact their local County Weights and Measures office: Weights and Measures (County)
The California Department of Food and Agriculture Measurement Standards has jurisdiction over each county's County Weights and Measures office.
California Department of Food and Agriculture Measurement Standards 6790 Florin Perkins Road, Suite 100 Sacramento, CA 95828 (916) 229-3000 www.cdfa.ca.gov
The Office of the Attorney General, California Department of Justice, Public Inquiry Unit takes complaints about grocery checkout scanners and will investigate a particular entity if a pattern of abuse is established.
Office of the Attorney General California Department of Justice
Public Inquiry Unit
P.O. Box 944255
Sacramento, CA 94244-2550
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 Fax
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)