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814-Other Federal Agencies, 851-Local City/County Agencies

DRUGS go back


The United States Food and Drug Administration is responsible for ensuring that food, cosmetics, medicine, medical devices, and radiation-emitting products are safe for consumer consumption or use. The safety and wholesomeness of food, as well as safe levels of pesticide residues, are subject to FDA standards. The FDA also routinely examines blood bank operations to ensure the purity of the nation's blood supply. The purity and effectiveness of biologicals (medical preparations made from living organisms and their products), such as insulin and vaccines, are also regulated.

Complaints can be sent to the U.S. Department of Health and Human Services, and from there the complaints will be referred to the appropriate state.

Complaint jurisdiction:

Misbranded, adulterated, or accidental injurious consumer products in foods, (except meat and poultry) drugs, new drugs, cosmetics, medical and radiological devices, animal feed and medications, biologics (vaccines, blood plasma), and radiological health (microwave ovens, color TVs).

Complaints outside jurisdiction:

False advertising, restaurant sanitation, poisoning, illegal sale of narcotics or drugs, dispensing practices of pharmacists, drug prices, unsolicited products received by mail, refunds, or exchanges.

Jurisdiction of labeling on non-prescription drugs/compliance:

US Department of Health and Human Services

Food and Drug Administration Center for Drugs

200 Independence Avenue, S.W.

Washington, D.C. 20201

(877) 696-6775

(301) 827-8901 Fax


US Food and Drug Administration

Drug Information

10903 New Hampshire Avenue

Silver Spring, MD 20993

1-888-INFO-FDA (1-888-463-6332)




The California Department of Health Care Services is responsible for protecting California's citizens from unsafe foods, drugs, and drinking water (including bottled or vended).

The Headquarter's Food and Drug Branch investigates purity, quality, safety, labeling for foods, drugs, drinking water, bottled water, wholesale warehousing prices, expiration date on products, processed, canned, packaged foods, natural herb food claims, medical devices. Inspects companies that manufacture in California.

Department of Health Services Headquarters

Food and Drug Branch

1500 Capitol Ave

Sacramento, CA 95814

(916) 650-6590


California Food and Drug Recalls:

Food and Drug Branch

(916) 650-6500

The California Department of Health Services is a state agency that assists the public by coordinating services with county health departments to prevent alcohol and drug abuse.

They provide information on alcohol and drug abuse recovery programs or regulations of residential and non-residential alcohol drug programs. Verification of licensure is available upon phone inquiry.

Alcohol and Drug System of Care

(916) 874-9754