Consumer Agencies (Local)

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851-Local City/County Agencies

CONSUMER AGENCIES (LOCAL) go back


Many of the local consumer agencies listed below are able to provide consumer assistance for a variety of issues. If no county is listed, the consumer may have to resort to Small Claims Court, the Better Business Bureau, or a private attorney.


ALAMEDA COUNTY

Alameda County District Attorney

Consumer and Environmental Protection Division

7677 Oakport Street, #400

Oakland, CA 94621

(510) 383-8600

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates business fraud.
  • Provides referrals to other agencies.


Eden Council for Hope and Opportunity, Inc. (ECHO)

770 A Street

Hayward, CA 94541

Hayward, CA (510) 581-9380

Berkeley, CA (510) 845-9030

Livermore,CA (510) 449-7340

Oakland, CA (510) 836-4826


  • Provides landlord/tenant counseling and mediation.
  • Offers assistance to renters who have experienced temporary financial setback repayment contract set up with landlord).
  • Renters Assistance Program (RAP).


Berkeley Rent Stabilization Board

2125 Milvia Street

Berkeley, CA 94704

(510) 644-6128

www.ci.berkeley.ca.us/rent/


  • Provides landlord/tenant counseling and mediation.
  • Provides information about rent control or general rental information for residents in Berkeley.
  • Provides general information about landlord/tenant issues for any consumer


BUTTE COUNTY

Legal Services of Northern California

Butte Regional Office

541 Normal Avenue

Chico, CA 95928

(800) 345-9491

www.lsnc.net


  • Takes cases for low-income individuals who cannot afford legal assistance.
  • Provides assistance for landlord/tenant issues to low-income individuals and people over 60 years old.
  • Mediates consumer and social welfare service disputes.
  • Provides referrals to other agencies.


Mediation Center of the North Valley

341 Broadway, Suite 200

Chico, CA 95928

(530) 899-2277


  • Provides mediation services for a variety of consumer related disputes.
  • Provides landlord/tenant mediation


CONTRA COSTA COUNTY

Contra Costa County District Attorney's Office

Special Operations Division - Consumer Fraud

900 Ward Street, 4th Floor

Martinez, CA 92353

(925) 957-8604


  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


California Community Dispute Services

13925 San Pablo Avenue

San Pablo, CA 94806

(510) 231-4190


  • Provides mediation arbitration conciliation for consumers and business disputes.
  • Investigates consumer fraud.
  • Provides referrals to other agencies.


FRESNO COUNTY

County of Fresno Rent Sense

2220 Tulare Street, 6th Floor (Mailing Address only)

Fresno, CA 93721

(559) 488-3500

  • Provides recorded information on landlord/tenant issues.


GLENN COUNTY (See Butte County listing)

HUMBOLDT COUNTY

Humboldt District Attorney

825 5th Street

Eureka, CA 95501

(707) 445-7411

  • Provides referrals only.
  • Investigates Consumer Fraud.


KERN COUNTY

Kern County District Attorney's Office

1215 Truxton Avenue

Bakersfield, CA 93301

(661) 868-2340

  • Investigates consumer fraud complaints.
  • Provides some referral information.


LOS ANGELES COUNTY

Los Angeles City Attorney Consumer Protection Section

200 N. Main Street

Los Angeles, CA 90012

(213) 978-8070

  • Dispute resolution program available.
  • Investigates consumer fraud.
  • Provides referrals to other agencies.


Los Angeles County District Attorney Consumer Protection Division

211 West Temple Street, Suite 1000

Los Angeles, CA 90012

(213) 257-2450

  • Does not mediate landlord/tenant issues.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.


County of Los Angeles Department of Consumer and Business Affairs

500 West Temple Street, Room B-96

Los Angeles, CA 90012-2706

(213) 974-1452

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Provides counseling/mediation on topics such as billing errors, credit reports, contracts, purchases, door to-door sales, warranties, car purchases, and car repossession.
  • Recording provides explanations available 24 hrs./day.

Note: The Los Angeles County Department of Consumer Affairs is not affiliated with the State of California Department of Consumer Affairs.

http://dcba.lacounty.gov/


Los Angeles County Department of Consumer Affairs has seven part-time branch offices as follows:

South Central

Florence Firestone Service Center

7807 South Compton Avenue

Los Angeles, CA 90001

(323) 586-6508

(323) 260-2893

  • Provides landlord/Tenant Information.
  • Mediates landlord/tenant issues.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Monday, Wednesday, and Friday.


LA County Department of Consumer Affairs

14340 Sylvan St

Van Nuys, CA 91411

(818) 901-3829


San Fernando Valley

14340 Sylvan St

Van Nuys, CA 91411

(818) 901-3829

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Tuesday, Wednesday, and Friday.


South Bay

24340 S Narbonne Avenue

Lomita, CA 90717

(310) 325-1035

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Tuesday and Thursday only.


Santa Clarita Valley

23747 West Valencia Blvd

Valencia, CA 91355

(213) 974-1452

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Thursday only.


Antelope Valley

Lancaster Public Library

601 West Lancaster Boulevard

Lancaster, CA 93534

(661) 948-5029

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Friday 10:00 - 3:30 only.


San Gabriel Valley

3017 Tyler Avenue

El Monte, CA 91731

(626) 575-5425

  • Mediates landlord/tenant issues.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Provides Landlord/Tenant information.
  • Open Monday and Friday.


Tenant Action Center

318 Lincoln Boulevard, Suite 225

Venice, CA 90291

(310) 399-9255


  • Provides legal advice on landlord/tenant issues. Clients taken on a walk in basis.
  • Center requests a $15 donation, but no one will be turned away if money is a problem.


Santa Monica City Attorney Consumer Division

1685 Main Street, Room 310

Santa Monica, CA 90401

(310) 458-8336

  • Does not mediate landlord/tenant disputes.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.


MARIN COUNTY

Marin Consumer Protection Division

3501 Civic Center Drive, Room 130

San Rafael, CA 94903

(415) 499-6450

  • Does not mediate landlord/tenant disputes.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.


MENDOCINO

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


MONTEREY COUNTY

Conflict Resolution and Mediation Center

2560 Garden Road, Suite 109

Monterey, CA 93940

(831) 649-6219

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates false advertising.
  • Mediates various dispute problems.
  • Provides referrals to other agencies.


NAPA COUNTY

Napa County Rental Information and Mediation Services

1714 Jefferson Street

Napa, CA 94559

(707) 253-2700

  • Provides information and mediation for disputes relating to landlord/tenant issues, fair housing, mobile homes, and neighbor disputes.


ORANGE COUNTY

Orange County District Attorney Economic Crimes Unit

Consumer and Environmental Protection Unit

401 Civic Center Drive, West

Santa Ana, CA 92701

(714) 834-3600

www.orangecountyda.com/home/index.asp

  • Does not mediate landlord tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates false advertising complaints.
  • Provides referrals to other agencies.


RIVERSIDE COUNTY

HAS NO CONSUMER AGENCY. CONSUMERS MUST RESORT TO CIVIL RESOLUTION.


SACRAMENTO COUNTY

Sacramento County Consumer and Environmental Protection Division

PO Box 749

907 G Street, Suite 700

Sacramento, CA 95812-0749

(916) 874-6174

  • Does not mediate landlord tenant issues.
  • Provides referrals to other agencies.



Sacramento Mediation Center

2131 Capitol Avenue, Suite 205

Sacramento, CA 95816

(916) 441-7979

  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Mediates neighbor versus neighbor disputes.
  • Assists with civil harassment to attempt resolution.


SALINAS

Conflict Resolution and Mediation Center of Monterey County

2560 Garden Road, Suite 10909

Monterey, CA 93940

(408) 649-6219

(830) 424-4694

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates false advertising.
  • Mediates various types of disputes.
  • Provides referrals to other agencies.


SAN BERNARDINO COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


SAN DIEGO COUNTY

'San Diego County District Attorney

Consumer Protection

Hall of Justice

330 W. Broadway

San Diego, CA 92101

619-531-4040

FAX: 619-237-1351

https://www.sdcda.org/preventing/consumer-protection/

  • Provides mediation for a variety of disputes.
  • Provides mediation for landlord/tenant disputes.


Tenant's Legal Center of San Diego

5252 Balboa Avenue, Suite 408

San Diego, CA 91911

(619) 571-1166

www.tenantslegalcenter.com


  • Provides record landlord/tenant information.
  • Assists with landlord/tenant disputes.

SAN FRANCISCO COUNTY

Consumer Action

717 Market Street, Suite 310

San Francisco, CA 94103

(415) 777-9635

  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Mediates and refer various complaints.
  • Open Monday through Friday


San Francisco County District Attorney's Office

Consumer Fraud Unit

732 Brannan Street

San Francisco, CA 94103

(415) 551-9595

(415) 551-9504 Fax

https://sfdistrictattorney.org/consumer-fraud

  • Problems involving merchandise or services
  • Assists victims of deceptive advertising
  • Failure to receive delivery of ordered merchandise
  • Assists with billing errors with creditors
  • Warranties or guarantees honored
  • Unfair business practices
  • Misc consumer issues


San Francisco Tenants' Union

558 Capp Street

San Francisco, CA 94110

(415) 282-6622

www.sftu.org


  • Provides drop-in counseling for non-members; provide phone counseling for members only.
  • Provides information on tenants' rights.
  • Provides assistance in tenant organizing.

SAN JOAQUIN COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


SAN LUIS OBISPO COUNTY

San Luis Obispo County District Attorney

Government Center

1050 Monterey Street, Room 235

San Luis Obispo, CA 93408

(805) 781-5856

  • Advise on landlord/tenant issues as they relate to Small Claims Court.
  • Accepts consumer complaints.
  • Investigates consumer fraud.
  • Investigates false advertising.
  • Provides small claims advisory.
  • Provides referrals to other agencies.
  • Open Monday through Friday 9am-4pm.


SAN MATEO COUNTY

San Mateo County District Attorney

Consumer and Environmental Protection Unit

Hall of Justice and Records

400 County Center, 4th Floor

Redwood City, CA 94063

(650) 363-4651

  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates consumer fraud complaints.


Peninsula Conflict Resolution Center

520 S. El Camino Real, #640

San Mateo, CA 94402

(650) 373-3490

  • Conflict Prevention, Management, & Resolution Services.
  • Mediates landlord/tenant disputes.
  • No legal advise given.
  • Fees charged for consumers residing in: Menlo Park, Atherton, Hillsboro, Pacifica.


SANTA BARBARA COUNTY

Santa Barbara County District Attorney

Consumer Mediation Program

118 East Figueroa Street

Santa Barbara, CA 93101

(805) 568-2390

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


Santa Barbara Rental Housing Mediation Task Force

423 W Victoria Street

Santa Barbara, CA 93101

(805) 730-1523

  • Mediates landlord/tenant disputes.


District Attorney's Consumer Mediation Center

115 Civic Center Plaza

Lompoc, CA 93436

(805) 737-7767

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


District Attorney's Office of Santa Maria

Consumer Mediation Program

312-D East Cook Street

Santa Maria, CA 93454

(805) 346-7516

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


SANTA CLARA COUNTY

Santa Clara County District Attorney

Consumer Protection Unit/Small Claims Advisory

County Government Center

70 West Hedding Street

West Wing, Fourth Floor

San Jose, CA 95110-1705

(408) 792-2880

(408) 279-8742 Fax

  • Provides landlord/tenant information.
  • Mediates consumer and business disputes.
  • Serves as small claims advisory.
  • Provides referrals to other agencies.


SANTA CRUZ COUNTY

Santa Cruz County Consumer Affairs

701 Ocean Street, Room 200

Santa Cruz, CA 95060

(831) 454-2050

(831) 454-2128 (Landlord/Tenant)

  • Mediates consumer and business disputes.
  • Provides information on various consumer problems.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.
  • Mediates Landlord/Tenant disputes.


SOLANO COUNTY

Solano County District Attorney Consumer Affairs Unit

675 Texas St.

Fairfield, CA 94533

(707) 784-6800

(707) 784-7986 Fax

  • Does not mediate landlord/tenant disputes.
  • No mediation for consumer and business disputes.
  • Investigates consumer fraud if a pattern exists.
  • Provides referrals to other agencies.


SONOMA COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


STANISLAUS COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


TEHAMA COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


VENTURA COUNTY

Ventura County District Attorney

Consumer Mediation and Assistance Unit

800 South Victoria Avenue

Ventura, CA 93009

(805) 654-3110

  • Provides landlord/tenant information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Assists and Mediates small claims issues.
  • Provides referrals to other agencies.


Complaints against an Individual should be mailed to:

Ventura County District Attorney

Special Prosecution Unit

Attn: Greg Brose

4245 Market Street

Ventura, CA 93003


YOLO COUNTY

Yolo County District Attorney Consumer Fraud Division

301 2nd Street

Woodland, CA 95695

(530) 666-8424


Mailing Address:

PO Box 245

Woodland, CA 95776

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates consumer fraud complaints.


YUBA COUNTY

California Rural Legal Assistance Office

818 D Street

Marysville, CA 95901

(530) 742-5191

  • If cannot assist, will refer to appropriate agency.
  • Provides a wide variety of consumer services.
  • Provides landlord/tenant assistance.


Yuba County District Attorney's Office

215 Fifth Street

Marysville, CA 95901

(530) 749-7770

  • Investigates fraud complaints only.
  • Provides referrals for consumers.
  • No other services