Automobile (Rental)

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735-Other State Agencies, 908-Better Business Bureau


Federal Truth in Leasing Act (15 USC § 1601 - 1667e; 12 CFR Part 213.)

A commercial car rental company is required to have a business license for operations. Read and discuss the important feature of all auto rental contracts before you sign. If the company sells used rental cars to consumers, it is required to secure a $10,000 bond from an insurance company and file it with the Secretary of State; in addition, the company must apply for a dealer’s license with the California Department of Motor Vehicles (DMV).

Auto leases of more than four months are covered by federal and state vehicle leasing statues (see Truth in Leasing Act). If the consumer's own auto insurance policy involves collision damages covered for rental vehicles, it is not necessary to purchase insurance coverage from the rental agency.

Consumers should contact their state or local consumer protection office for information. Consumers may request mediation through the Better Business Bureau.

Alamo Rent A Car, Inc.

Customer Service

PO BOX 2233

Tulsa, OK 74121-22

(800) 445-5664


(952) 837-7900 Fax

Budget Rent A Car Corp.

Customer Relations

PO BOX 690840

Tulsa, OK 74169-0840

(800) 621-2844

(918) 627-2508 Fax

Dollar Systems, Inc.

Customer Service

5330 East 31st Street

Tulsa, OK 74135

CIMS # 7082

(800) 800-5252

(918) 669-8596 or 8563 Fax

Enterprise Rent A Car

Customer Service

4515 Auburn Boulevard

Sacramento, CA 95841

(916) 487-3100

(916) 487- 4279 Fax

National Car Rental System, Inc.

Customer Service Center

P. O. Box 22233

Tulsa, OK 74121

(800) 468-3334


Consumer Services

5310 East 31st Street

Tulsa, OK 74135

(800) 334-1705

(918) 669-2060 Fax

HERTZ Rent A Car

Customer Service

P.O. Box 26120

Oklahoma City, OK 73126

(800) 654-4173

(405) 721-6440

(405) 280-6033 Fax

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