Air Freight Carriers
The larger domestic airlines routinely carry air freight and have freight offices at every terminal. For domestic air freight and international air freight, consult individual airlines such as United, Delta, etc. Air freight companies which have both domestic and international air freight service specifically are United Parcel Service (UPS), Federal Express (FEDEX), Emery Worldwide, and Dalsey, Helbloom, and Lynch (DHL). See below for jurisdiction of complaints:
United Parcel Service (UPS)
(800) 742-5877 or (800)-PICK-UPS
Dalsey, Helbloom, Lynch (DHL) Worldwide Express, International Express Delivery'
The US Department of Transportation regulates transportation methods, approves type of cargo but does not regulate hazardous materials.
US Department of Transportation
Consumer Affairs Division, Room 10405
400 7th Street, SW
Washington, DC 20590
If an item is shipped to a warehouse in California and parts or sections are shipped by carrier to other separate locations in California, jurisdiction falls under California Public Utilities Commission (CPUC).
Public Utilities Commission
505 Van Ness Avenue, Room 2003
San Francisco, CA 94102
(415) 703-1170 (out of state callers)
(415) 703-1758 Fax