State of California California Department of Consumer Affairs

Warranties (Goods)

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WARRANTIES (GOODS)

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Consumer Warranty Protection (Civil Code Section 1975.4) defines the term "consumer goods" to also include any new product or part thereof that is purchased or leased for use primarily for personal, family, or household purposes, except for clothing and consumable goods.


The US Federal Trade Commission, Consumer Response Center will investigate a problem based on numerous consumer complaints but will not intervene on the behalf of an individual consumer.


US Federal Trade Commission
Consumer Response Center
600 Pennsylvania Avenue NW
Washington, DC 20580

mailing address:
Federal Trade Commission
P O BOX
CRC-240
Washington, DC 20580
(877) 382-4357
www.ftc.gov


See also:
Automobile (Warranty Sticker)
Better Business Bureau
Consumer Protection Agencies
Song-Beverly regulations in Electronic Appliance Repair Program
Small Claims Court



Consumer Resource & Referral Guide Consumer Resource & Referral Guide
Directory of State Agencies Directory of State Agencies
Directory of Federal Agencies Directory of Federal Agencies
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