State of California California Department of Consumer Affairs

Transportation (U.S. Department of)

From Consumer Wiki

(Difference between revisions)
Jump to: navigation, search
(Created page with '{| align="center" border = 0 ! |- | {| border = 0 cellpadding="20" cellspacing="0" |- | <h4 align="center"><big>TRANSPORTATION (U.S. DEPARTMENT OF)</big><br /></h4> | [[A|go ba…')
 
(2 intermediate revisions not shown)
Line 1: Line 1:
 +
<p>[[File:Whitebox.jpg|814-Other Federal Agencies|link=_Hint]]</p>
 +
{| align="center" border = 0
{| align="center" border = 0
!  
!  
Line 6: Line 8:
|-
|-
| <h4 align="center"><big>TRANSPORTATION (U.S. DEPARTMENT OF)</big><br /></h4>
| <h4 align="center"><big>TRANSPORTATION (U.S. DEPARTMENT OF)</big><br /></h4>
-
|  [[A|go back]]
+
|  [[T|go back]]
|-
|-
|}
|}
Line 13: Line 15:
-
The Consumer Affairs Division of the [http://www.airconsumer.ost.dot.gov/ '''U.S. Department of Transportation]''' provides information about commercial air transportation and air travelers' rights. Consumers' problems with airlines are recorded in a data base and the results are published in a consumer report available to the public. This office will not personally return a consumer's call but will register the complaint, and if appropriate, will contact airline personnel.  
+
The Consumer Affairs Division of the [http://www.airconsumer.ost.dot.gov/ '''US Department of Transportation]''' provides information about commercial air transportation and air travelers' rights. Consumer complaints are recorded in a database and the results are published in a consumer report available to the public. This office will not personally return a consumer's call but will register the complaint, and if appropriate, will contact airline personnel.  
-
'''U.S. Department of Transportation'''<br>
+
'''<font color="#4AA02C">US Department of Transportation</font color="#4AA02C">'''<br>
-
Aviation Consumer Protection Division<br>  
+
'''Aviation Consumer Protection Division'''<br>  
400 Seventh Street, SW<br>  
400 Seventh Street, SW<br>  
Washington, DC 20590<br>  
Washington, DC 20590<br>  
Line 25: Line 27:
'''Complaint jurisdiction:'''<br>
'''Complaint jurisdiction:'''<br>
-
<p>Delays, cancellations, oversale of reservation, luggage, frequent flyer programs, ticketing, disabled access, fares, advertising, refunds, tours and charters, smoking on international flights.</p><br>
+
 
 +
<p>Delays, cancellations, oversale of reservation, luggage, frequent flyer programs, ticketing, disabled access, fares, advertising, refunds, tours and charters, smoking on international flights.</p>
'''Complaints outside jurisdiction:'''<br>
'''Complaints outside jurisdiction:'''<br>
 +
Safety, security, and cargo.<br>
Safety, security, and cargo.<br>
-
For Security Violations and Concerns:<br>  
+
 
 +
'''For Security Violations and Concerns:'''<br>  
Department of Homeland Security, Transportation Security Administration<br>
Department of Homeland Security, Transportation Security Administration<br>
(866) 289-9673<br>
(866) 289-9673<br>
   
   
-
Federal Aviation Administration Hotline:<br>  
+
'''Federal Aviation Administration Hotline:'''<br>  
(800) 255-1111<br>
(800) 255-1111<br>
-
'''See also:'''<br>  
+
'''See Also:'''<br>  
[[Aircraft|Aircraft]]<br>
[[Aircraft|Aircraft]]<br>
[[Aviation|Aviation]]<br>
[[Aviation|Aviation]]<br>

Latest revision as of 16:44, 25 March 2011

814-Other Federal Agencies

TRANSPORTATION (U.S. DEPARTMENT OF)

go back


The Consumer Affairs Division of the US Department of Transportation provides information about commercial air transportation and air travelers' rights. Consumer complaints are recorded in a database and the results are published in a consumer report available to the public. This office will not personally return a consumer's call but will register the complaint, and if appropriate, will contact airline personnel.


US Department of Transportation
Aviation Consumer Protection Division
400 Seventh Street, SW
Washington, DC 20590
(202) 366-2220
www.airconsumer.ost.dot.gov


Complaint jurisdiction:

Delays, cancellations, oversale of reservation, luggage, frequent flyer programs, ticketing, disabled access, fares, advertising, refunds, tours and charters, smoking on international flights.


Complaints outside jurisdiction:

Safety, security, and cargo.


For Security Violations and Concerns:
Department of Homeland Security, Transportation Security Administration
(866) 289-9673


Federal Aviation Administration Hotline:
(800) 255-1111


See Also:
Aircraft
Aviation



Consumer Resource & Referral Guide Consumer Resource & Referral Guide
Directory of State Agencies Directory of State Agencies
Directory of Federal Agencies Directory of Federal Agencies
Return to DCA Home Page Return to DCA Home Page

Personal tools
Toolbox