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Any business that provides medical advice by telephone to California residents must register with Department of Consumer Affairs, Telephone Medical Advice Bureau. This includes businesses located inside and outside the state of California. (Those individuals who offer these services incidental to their primary practice are not required to register. For example, a physician's office staff that occasionally follows up a patient's office visit with a telephone call.) California Business & Professions Code, Chapter 15, Sections 4999-4999.9 are the laws that guide TMAS. 

'''Department of Consumer Affairs''' 
'''Telephone Medical Advice Bureau''' 
1625 N. Market Blvd., Suite N-112 
Sacramento, CA 95834 
(916) 574-7992 
(916) 574-8645 
[http://www.dca.ca.gov/tmas '''www.dca.ca.gov/tmas'''] 
Email - TMAS@dca.ca.gov 

To file a complaint about a provider of telephone medical advice, a complaint form (available on the TMAS web page) should be completed and returned to the Department of Consumer Affairs. The Department will forward a copy of the complaint to the healing arts board that licensed the professional. The Department will attempt to mediate or investigate the complaint and will notify the complainant periodically throughout the process. Depending on the severity of the complaint it can be handled several ways: a business entity may offer restitution that is acceptable to both parties; a business entity may be cited and fined for wrongdoing; and/or a business entity's license may be formally disciplined. 

[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
Consumer Resource & Referral Guide 
[[file:green_arrow.jpg|link=http://www.ca.gov/CaSearch/Agencies.aspx|Directory of State Agencies ]]
Directory of State Agencies 
[[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]]
Directory of Federal Agencies 
[[file:green_dca.jpg|link=http://www.dca.ca.gov/|Return to DCA Home Page]]
Return to DCA Home Page

Telephone Medical Advice Bureau - Revision history

Cicjscribner at 15:32, 25 March 2011

Cicjscribner: Created page with "{| align="center" border = 0 ! |- | {| border = 0 cellpadding="20" cellspacing="0" |- |

Telephone Medical Advice Bureau