Service Stations (Services for Disabled)
From Consumer Wiki
By law (Business and Professions Code Section 13412), service stations are required to provide refueling services for severely disabled drivers of vehicles with special license plates or place cards. Refueling services must be provided at no higher price than the public is generally charged. Exclusive self-service stations and convenience stores are exempt from the requirements if they have remotely controlled gas pumps, are operated by a single cashier, and do not provide pump island service. Disabled drivers may have to go to full service stations.
The California Department of Rehabilitation handles complaints on violations of B & P Code Section 13412 which governs service for the disabled.
California Department of Rehabilitation
2000 Evergreen Street
Sacramento, CA 95815
Consumers may also call their local district attorney.
California Department of Justice, Office of the Attorney General
1300 I Street
Sacramento, CA 95814
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 Fax
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
Americans with Disabilities Act Document Center
National Association of the Disabled
Disabled Hotline Homepage
Foundation of Resources for Equality and Employment for the Disabled (FREED)
Governor's Committee for Employment of Disabled Persons (GCEDP)
National Organization on Disability
The Disability Rights Activist
U.S. Access Board