State of California California Department of Consumer Affairs

Service Stations (Services for Disabled)

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Revision as of 16:04, 24 March 2011

735-Other State Agencies

SERVICE STATIONS (SERVICES FOR DISABLED)

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By law (Business and Professions Code Section 13412), service stations are required to provide refueling services for severely disabled drivers of vehicles with special license plates or place cards. Refueling services must be provided at no higher price than the public is generally charged. Exclusive self-service stations and convenience stores are exempt from the requirements if they have remotely controlled gas pumps, are operated by a single cashier, and do not provide pump island service. Disabled drivers may have to go to full service stations.



The California Department of Rehabilitation handles complaints on violations of B & P Code Section 13412 which governs service for the disabled.

California Department of Rehabilitation
2000 Evergreen Street
Sacramento, CA 95815
(916) 263-7365
www.rehab.cahwnet.gov


Consumers may also call their local district attorney.

California Department of Justice, Office of the Attorney General
1300 I Street
Sacramento, CA 95814
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 Fax
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
www.caag.state.ca.us


See Also:
Disabled/Handicapped
Americans with Disabilities Act Document Center
National Association of the Disabled
Disabled Hotline Homepage
Foundation of Resources for Equality and Employment for the Disabled (FREED)
Governor's Committee for Employment of Disabled Persons (GCEDP)
National Organization on Disability
The Disability Rights Activist
U.S. Access Board



Consumer Resource & Referral Guide Consumer Resource & Referral Guide
Directory of State Agencies Directory of State Agencies
Directory of Federal Agencies Directory of Federal Agencies
Return to DCA Home Page Return to DCA Home Page

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