State of California California Department of Consumer Affairs

Publications

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(Acupuncture Board (AB))
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004---Application for Duplicate License<br>
004---Application for Duplicate License<br>
008---Application for Examination/Licensure<br>  
008---Application for Examination/Licensure<br>  
-
010---Application for School Approval<br>  
+
010---Application for School Approval<br>
 +
011---Notification of Address Change<br>  
006---Application for Active/Inactive License<br>  
006---Application for Active/Inactive License<br>  
 +
013---Application for Renewal of Accupuncture License<br>
001---Consumer Complaint Form & Information Packet<br>
001---Consumer Complaint Form & Information Packet<br>
009---Continuing Education Provider Application<br>  
009---Continuing Education Provider Application<br>  
Line 73: Line 75:
324---Reasonable Accommodation Request for Examination<br>  
324---Reasonable Accommodation Request for Examination<br>  
315---Request for Replacement License<br>
315---Request for Replacement License<br>
-
325---Scope for a Cosmetology Exam<br>
 
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327---Scope for a Manicurist Exam<br>
 
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329---Scope for an Electrologist Exam<br>
 
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330---Scope for an Esthetician Exam<br>
 
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328---Scope of Barber Examination<br>
 
=='''Bureau of Automotive Repair (BAR)'''==
=='''Bureau of Automotive Repair (BAR)'''==
Line 129: Line 126:
454---Application for Importer License<br>
454---Application for Importer License<br>
451---Complaint Form Packet<br>
451---Complaint Form Packet<br>
-
455---Futons And Flammability<br>
 
456---Rules & Regulations<br>
456---Rules & Regulations<br>
Line 156: Line 152:
<u>Publication #---Publication Name </u><br>
<u>Publication #---Publication Name </u><br>
-
517---A Guide to the Bureau of Security and Investigative Services (English)<br>
+
500---Alarm Company [Fact Sheet]<br>
-
500---Alarm Company [Fact Sheet]<br>  
+
501---Complaint Forms [Packets]<br>
502---Change of Address Form<br>
502---Change of Address Form<br>
-
501---Complaint Forms [Packets]<br>
 
-
516---Consumer's Guide to Bureau of Security & Investigative Services Spanish<br>
 
504---Firearms Requirements - Fact Sheet<br>
504---Firearms Requirements - Fact Sheet<br>
-
506---"I" Packet [Instructors Application]<br>
 
505---"I" Hiring Security Services - Fact Sheet<br>
505---"I" Hiring Security Services - Fact Sheet<br>
 +
506---Firearm/Baton Training Facility/Instructor's Certification Application<br>
507---Locksmith - Fact Sheet<br>
507---Locksmith - Fact Sheet<br>
-
518---Notification of Personal Name Change and Application for Duplicate License<br>
+
508---Private Patrol Operator License Application [Application for PI, ACO, LOCKSMITH, PPO, RA]<br>  
-
508---"O" Packet [Application for PI, ACO, LOCKSMITH, PPO, RA]<br>  
+
509---Private Investigator - Fact Sheet<br>
509---Private Investigator - Fact Sheet<br>
510---Private Patrol Operator - Fact Sheet<br>
510---Private Patrol Operator - Fact Sheet<br>
-
513---Renewal Application<br>
 
-
512---Repossession Agency - Fact Sheet<br>
 
-
 
511---Request for Forms and Publications<br>  
511---Request for Forms and Publications<br>  
 +
512---Repossession Agency - Fact Sheet<br>
 +
513---Renewal Application<br>
514---Request for Replacement License Form<br>
514---Request for Replacement License Form<br>
 +
515---Security Guard - Fact Sheet<br>
 +
516---Consumer's Guide to Bureau of Security & Investigative Services Spanish<br>
 +
517---A Guide to the Bureau of Security and Investigative Services (English)<br>
 +
518---Notification of Personal Name Change and Application for Duplicate License<br>
519---Request for Company Name Change Private Patrol Operator<br>
519---Request for Company Name Change Private Patrol Operator<br>
520---Request for Company Name Change Training Facility Firearm<br>
520---Request for Company Name Change Training Facility Firearm<br>
Line 181: Line 177:
524---Request for Company Name Change Alarm Company<br>
524---Request for Company Name Change Alarm Company<br>
525---Request for Company Name Change Locksmith company<br>
525---Request for Company Name Change Locksmith company<br>
-
515---Security Guard - Fact Sheet<br>
+
526---Proprietary Private Security Employer Application<br>
 +
527---Repossession Agency License Application<br>
 +
528---Private Investigator License Application<br>
 +
529---Alarm Company License Application<br>
 +
530---Locksmith Company License Application<br>
=='''Cemetery & Funeral Bureau (CFB)'''==
=='''Cemetery & Funeral Bureau (CFB)'''==
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620---Notice of Change of Firm Manager, Corporate Officers, or Preneed Trustees Form<br>  
620---Notice of Change of Firm Manager, Corporate Officers, or Preneed Trustees Form<br>  
621---Request for Approval to Share: Preparation Room; Storage Facilities; Funeral Director Manager; Apprentice Embalmers; Training Facilities<br>
621---Request for Approval to Share: Preparation Room; Storage Facilities; Funeral Director Manager; Apprentice Embalmers; Training Facilities<br>
-
 
-
 
-
 
-
=='''Hearing Aid Dispensers Bureau (HADB)'''==
 
-
 
-
<u>Publication #---Publication Name </u><br>
 
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702---Advertising Guidelines for Hearing Aid Dispensers<br>
 
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709---Change of Address Request<br>
 
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701---Complaint Form [Packet]<br>
 
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712---Consumer Concerns<br>
 
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718---Consumers and the 30-day Warranty on Hearing Aids<br>
 
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713---Do You Need to Buy a Hearing Aid?<br>
 
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714---Sound Advice on Hearing Aids<br>
 
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706---Guidelines for Hearing Aid Receipts<br>
 
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704---Guidelines for Supervisor of Trainees<br>
 
-
710---Hearing Aid Dispenser License Application Packet<br>
 
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715---Hearing Aid Dispenser Temporary License Information<br>
 
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716---Laws & Regulations<br>
 
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711---Mail Order/Internet Hearing Aids<br>
 
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703---Notice Regarding Advertising Complaints<br>
 
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705---Screening Guidelines for Hearing Aid Dispensers<br>
 
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707---Three-Day Cancellation Information<br>
 
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720---Understanding the Audiogram<br>
 
Line 271: Line 248:
933---Small Claims Court-A Guide to Its Practical Use<br>  
933---Small Claims Court-A Guide to Its Practical Use<br>  
934---Small Claims Court (Spanish)<br>
934---Small Claims Court (Spanish)<br>
-
949---Song-Beverly Consumer Warranty Act<br> 
+
949---Song-Beverly Consumer Warranty Act<br>  
-
925---Summary of the Fair Debt Collection Practices Statutes [was] What To Do If You Receive A Demand For Payment from a Creditor or Debt Collection Agency<br>  
+
948---Unlicensed Activity Complaint Form<br>  
948---Unlicensed Activity Complaint Form<br>  
998---What We Do and How We Do It (English)<br>
998---What We Do and How We Do It (English)<br>
Line 285: Line 261:
516---Guia Del Consumidor Para La Oficina de Servicios de Seguridad e Investigacion (Consumer's Guide to Bureau of Security & Investigative Services<br>
516---Guia Del Consumidor Para La Oficina de Servicios de Seguridad e Investigacion (Consumer's Guide to Bureau of Security & Investigative Services<br>
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)<br>  
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)<br>  
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155---Inspeccion De La Carroceria (BAR Auto Body Inspection Program)<br>
 
952---LA Corporacion De Recuperacion Por Vehiculos De Motorizados Para Consumidores<br>
952---LA Corporacion De Recuperacion Por Vehiculos De Motorizados Para Consumidores<br>
917---Landlord Tenant Handbook<br>
917---Landlord Tenant Handbook<br>

Revision as of 22:53, 15 October 2013

Contents

Publication Search

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DCA Reference Guide


For On-Line publications:
DCA On-Line Publications


For One-Stop Search for Documents:
Document Search


To Request Publications listed below; visit, write, or call DCA:
Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834
800-952-5210


Acupuncture Board (AB)

Publication #---Publication Name
014---A Consumer's Guide to Acupuncture and Asian Medicine
002---Application for License
003---Application for Replacement License Notification of Name Change
004---Application for Duplicate License
008---Application for Examination/Licensure
010---Application for School Approval
011---Notification of Address Change
006---Application for Active/Inactive License
013---Application for Renewal of Accupuncture License
001---Consumer Complaint Form & Information Packet
009---Continuing Education Provider Application
012---Request for Return of Original Documents
005---Tutorial Program Information
007---Fingerprint Card

Board of Barbering & Cosmetology (BBC)

Publication #---Publication Name
319---Acts and Regulations
306---Application and Instructions for Re-Examination [Practical & Written]
302---Application for Examination
331---Application for Reciprocity and Initial License Fee
307---Informational Packet Regarding Apprenticeship
308---Certification Request Form
305---Change of Address [Without Physical Move of Establishment]
309---Change of Address Form
313---Change of Name Form
301---Complaint Form
322---Consumer Guide to Barbering and Cosmetology Services
311---Establishment Application
314---Establishment Name Change Form
312---Health & Safety Poster
318---In-Home Services - Fact Sheet
319---Acts and Regulations
320---Interpreter/Model Application [Form G & H]
323---License Renewal Form
304---Mobile Unit Application
321---Out of Country Application [Packet]
332---Out of State Application [Packet]
324---Reasonable Accommodation Request for Examination
315---Request for Replacement License

Bureau of Automotive Repair (BAR)

Publication #---Publication Name
120---A Consumer's Guide to Automotive Repair in CA
104---Application for ARD Registration - LLC Only
103---Application for ARD Registration
105---Application for Lamp and Brake Station License
144---Application for Smog Check Station License [Packet]
111---ASE Registration Booklet [Current]
133---Automotive Repair Information/Request Order Form
142---BAR Auto Body Inspection Program (Pamphlet)
155---BAR Auto Body Inspection Program (Spanish Pamphlet) - Inspeccion De La Carroceria
140---CAP Frequently Asked Questions (English)
135---CAP Frequently Asked Questions (Spanish)
107---Change of Name/Address/Corporate Officers or Directors
118---Clean Air Car Care Tips - Fact Sheet
101---Complaint Form Packet [General Repairs]
100---Complaint Form Packet [General Repairs - Spanish]
119---Complaint Form Packet [Smog Station Repairs]
137---Consumer Assistance Program Application [Packet]
156---Consumer Assistance Program Application [Spanish Packet]
161---Consumer's Guide to Auto Repair [Spanish - Brochure]
108---Declaration & Request for Replacement License
162---Dismantler List
106---Lamp and Brake Mechanic's Application [Packet]
154---Odometer Fraud [Pamphlet]
122---Smog Check Technician Duplicate Wall License/Replacement Badge
146---Smog Check Technician License Application [Packet]
131---Some Things You Need to Know About Smog Check in California
121---Star Station Certificate Application
147---Stop! Before You Buy A Car Out of State...[Pamphlet]
148---Summer Driving Tips [Pamphlet]
151---Winter Driving Tips [Pamphlet]
153---Write It Right – Auto Repair [Brochure]

Bureau of Electronic and Appliance Repair and Home Furnishings and Thermal Insulation

Publication #---Publication Name
403---Change of Address Form
401---Complaint Form [Packet]
404---Consumer Guide to Electronic And Appliance Repair
405---Laws & Regulations
402---Licensing Application
406---Service Contracts - Fact Sheet
408---SubContractors - Fact Sheet
409---Service Contract Sellers/Administrators Application
453---Change of Address Form
452---Application & Licensing Requirements
454---Application for Importer License
451---Complaint Form Packet
456---Rules & Regulations

Board of Occupational Therapy (BOT)

Publication #---Publication Name
752---Address Change Request
764---Application for Advanced Practice Approval
765---Application to Provide Advanced Practice Post-Professional Education
754---Certification of Completion of Professional Development Unit & Conviction/Discipline
751---Complaint Form
756---Customer Service Evaluation Form
761---Fingerprint Cards
762---Fingerprint Instruction
757---Initial Application for Licensure/Certification
758---In-State Application Instructions
760---Limited Permit Application Instructions
763---Live Scan Form
753---Name Change Request
759---Out-of-State Application Instructions
755---Request for Duplicate License/Certificate/Permit


Bureau of Security And Investigative Services (BSIS)

Publication #---Publication Name
500---Alarm Company [Fact Sheet]
501---Complaint Forms [Packets]
502---Change of Address Form
504---Firearms Requirements - Fact Sheet
505---"I" Hiring Security Services - Fact Sheet
506---Firearm/Baton Training Facility/Instructor's Certification Application
507---Locksmith - Fact Sheet
508---Private Patrol Operator License Application [Application for PI, ACO, LOCKSMITH, PPO, RA]
509---Private Investigator - Fact Sheet
510---Private Patrol Operator - Fact Sheet
511---Request for Forms and Publications
512---Repossession Agency - Fact Sheet
513---Renewal Application
514---Request for Replacement License Form
515---Security Guard - Fact Sheet
516---Consumer's Guide to Bureau of Security & Investigative Services Spanish
517---A Guide to the Bureau of Security and Investigative Services (English)
518---Notification of Personal Name Change and Application for Duplicate License
519---Request for Company Name Change Private Patrol Operator
520---Request for Company Name Change Training Facility Firearm
521---Request for Company Name Change Training Facility Baton
522---Request for Company Name Change Private Investigator
523---Request for Company Name Change Repossession Agency
524---Request for Company Name Change Alarm Company
525---Request for Company Name Change Locksmith company
526---Proprietary Private Security Employer Application
527---Repossession Agency License Application
528---Private Investigator License Application
529---Alarm Company License Application
530---Locksmith Company License Application

Cemetery & Funeral Bureau (CFB)

Publication #---Publication Name
618---Application for Assignment of Funeral Establishment License
608---Application for Cemetery Broker Branch Office License
607---Application for Cemetery Broker License
609---Application for Cemetery Salesperson License
603---Application for Certificate of Authority
623---Application for Certificate of Registration as an Apprentice Embalmer
617---Application for Change in Location of Funeral Establishment
619---Application for Change of Name for a Funeral Establishment
605---Application for Crematory License
624---Application for Embalmer Examination and License
614---Application for Funeral Director’s License
626---Application for Leave of Absence [for Registered Apprentice Embalmers]
616---Application for Original Funeral Establishment License
612---Application for Registration as a Cremated Remains Disposer
610---Application for Transfer; Change of Address; Reinstatement; Change of Name; Duplicate Salesperson License
601---Consumer Complaint Form Against a Cemetery, Crematory, Funeral Establishment [Mortuary] or a Cremated Remains Disposer
628---Consumer Guide to Funeral & Cemetery Purchases [Brochure]
627---Consumer Guide to Funeral & Cemetery Purchases [Spanish - Brochure]
620---Notice of Change of Firm Manager, Corporate Officers, or Preneed Trustees Form
621---Request for Approval to Share: Preparation Room; Storage Facilities; Funeral Director Manager; Apprentice Embalmers; Training Facilities


Be Smart, Buy Smart

Publication #---Publication Name
926---Basic Facts About Telemarketing
938---Basic Facts About Telemarketing [Spanish - Fact Sheet]
913---Contracting With Spanish-Speaking Customers
945---What Smart Shoppers Know About Door-to-Door Sales [Spanish - Fact Sheet]
908---What Smart Shoppers Know About Mail Order
941---What Smart Shoppers Know About Mail Order [Spanish]
909---What Smart Shoppers Know About Prizes and Gifts
942---What Smart Shoppers Know About Refunds [Spanish]
905---What Smart Shoppers Know About Sweepstakes, Contests and Lotteries
943---What Smart Shoppers Know About Sweepstakes, Contests and Lotteries [Spanish - Fact Sheet]

MISCELLANEOUS

Publication #---Publication Name
927---Advertising
953---Can the Trash Talk (English)
954---Can the Trash Talk (Spanish)
904---Car Buyer's Bill of Rights
901---Complaint Form [General]
914---Consumer Information Center Pamphlet
951---Consumer Motor Vehicle Recovery Corporation - English
939---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints
940---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints [Spanish]
997---Department of Consumer Affairs-What We Do and How We Do It (Spanish)
911---Display of Return Policy by Retail Sellers
929---E-Commerce
916---Landlord Tenant Handbook [California]
906---Lemon-Aid for New Car Buyers [Brochure]
912---Lemon-Aid for New Car Buyers [Brochure - Spanish]
915---Lemon-Aid for New Car Buyers [Brochure - Cantonese]
921---Prescription Drug Discount Program for Medicare Recipients [Board of Pharmacy]
931---Professional Fiduciaries Bureau Complaint Form
922---Professional Therapy Never Includes Sex
950---Scambuster Kit
933---Small Claims Court-A Guide to Its Practical Use
934---Small Claims Court (Spanish)
949---Song-Beverly Consumer Warranty Act
948---Unlicensed Activity Complaint Form
998---What We Do and How We Do It (English)

SPANISH

Publication #---Publication Name
940---Auto-Ayuda Para El Consumidor, Consejos Y Recursos de Resolver Quejas del Consumidor [Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints Brochure]
912---Ayuda Para Compradores De Vehiculos Nuevos (Lemon Aid for New Car Buyers)
928---Centro de Informacion para el Consumidor [Consumer Information Center (Pamphlet)]
943---Concursos, Sorteos, y Loterias [Contests, Drawings & Lotteries]
516---Guia Del Consumidor Para La Oficina de Servicios de Seguridad e Investigacion (Consumer's Guide to Bureau of Security & Investigative Services
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)
952---LA Corporacion De Recuperacion Por Vehiculos De Motorizados Para Consumidores
917---Landlord Tenant Handbook
941---Para compreadores inteligenets comprar por telefono, por correo o internet (What Smart Shoppers Know About Telephone, Mail Order or Internet)
944---Premios y Regalos (Prizes and Gifts)
156---Programa de Asistencia al Consumidor (Consumer Assistance Program)
900---Spanish Complaint Form



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