State of California California Department of Consumer Affairs

Mediation Programs

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Line 29: Line 29:
<big>'''ALAMEDA COUNTY'''</big><br>
<big>'''ALAMEDA COUNTY'''</big><br>
-
'''East Bay Community Mediation'''<br>       
+
'''SEEDS Community Resolution Center'''<br>       
1968 San Pablo Avenue<br>
1968 San Pablo Avenue<br>
Berkeley, CA 94702<br>
Berkeley, CA 94702<br>
(510) 548-2377<br>
(510) 548-2377<br>
(510) 548-4051 Fax<br>
(510) 548-4051 Fax<br>
-
['''www.ebcm.org''']<br>
+
[http://www.seedscrc.org/ '''www.seedscrc.org''']<br>
   
   
Line 40: Line 40:
PO BOX 22009<br>  
PO BOX 22009<br>  
Oakland, CA 94623<br>  
Oakland, CA 94623<br>  
-
(510) 540-5370<br>  
+
(510) 540-5370<br>
 +
(510) 208-0255 Crisis<br>
 +
(510) 208-0220<br>
 +
(510) 208-3557 Fax<br>
 +
[http://www.fvlc.org/ '''www.fvlc.org''']<br>
 +
 
   
   
Line 46: Line 51:
<big>'''CONTRA COSTA COUNTY'''</big><br>  
<big>'''CONTRA COSTA COUNTY'''</big><br>  
-
'''Contra Costa Conflict<br>     
+
'''Center for Human Development Conflict Resolution Programs'''<br>    
-
Resolution Panels'''<br>  
+
391 Taylor Boulevard, Suite 120<br>  
391 Taylor Boulevard, Suite 120<br>  
Pleasant Hill, CA 94523-0227<br>  
Pleasant Hill, CA 94523-0227<br>  
-
(925) 798-6132<br>
+
(925) 687-8844<br>
 +
[http://www.chdprevention.org/ '''www.chdprevention.org''']<br>
'''Stand Against Domestic Violence'''<br>     
'''Stand Against Domestic Violence'''<br>     
-
1410 Danzig Plaza<br>  
+
1410 Danzig Plaza, 2nd Floor<br>  
Concord, CA 94520<br>  
Concord, CA 94520<br>  
(925) 676-2845<br>  
(925) 676-2845<br>  
-
(888) 215-5555 (Crisis Hot Line)<br>
+
(888) 215-5555 Crisis Hot Line<br>
 +
(925) 676-0532 Fax<br>
 +
[http://www.standagainstdv.org/ '''www.standagainstdv.org''']<br>
Line 64: Line 71:
2020 North Broadway, Suite 203A<br>  
2020 North Broadway, Suite 203A<br>  
Norman Creek, CA 94596<br>  
Norman Creek, CA 94596<br>  
-
(925) 646-6160<br>  
+
(925) 646-6160 Not staffed on a regular basis<br>  
Line 92: Line 99:
P.O. Box 1173<br>
P.O. Box 1173<br>
Lake Port, CA 95453<br>  
Lake Port, CA 95453<br>  
-
(707) 263-1545<br>
+
(707) 263-6800<br>
   
   
   
   
Line 102: Line 109:
Dispute Resolution Center'''<br>     
Dispute Resolution Center'''<br>     
1145 Wilshire Boulevard Suite 100<br>  
1145 Wilshire Boulevard Suite 100<br>  
-
Los Angeles, CA 90015<br>
+
Los Angeles, CA 90042<br>
(213) 250-8190<br>  
(213) 250-8190<br>  
[http://www.apadrc.org '''www.apadrc.org''']<br>
[http://www.apadrc.org '''www.apadrc.org''']<br>
-
'''Mediation Resource'''<br>     
+
'''Consumer Action'''<br>     
-
415 West Foothills Boulevard<br>
+
221 Main Street, Suite 480<br>
-
Claremont, CA 91711-4642<br>  
+
San Francisco, CA 94105<br>  
-
(909) 621-0092<br>
+
(415) 777-9635 Hotline<br>
-
(909) 621-0096 (fax)<br>
+
(415) 777-9648 Bus<br>
 +
(415) 777-5267 Fax<br>
[http://www.mediationresources.org '''www.mediationresources.org''']<br>
[http://www.mediationresources.org '''www.mediationresources.org''']<br>
-
 
-
 
-
'''Consumer Action'''<br> 
 
-
52 West 6th Street, Suite 1105<br>
 
-
Los Angeles, CA 90014<br>
 
-
(213) 624-8327<br>
 
'''L.A. County Bar Association'''<br>   
'''L.A. County Bar Association'''<br>   
-
261 South Figueroa, Suite 300<br>  
+
1055 W. 7th Street, Suite 2700<br>  
-
Los Angeles, CA 90055<br>  
+
Los Angeles, CA 90017<br>  
(213) 627-2727<br>
(213) 627-2727<br>
[http://www.lacba.org '''www.lacba.org''']<br>  
[http://www.lacba.org '''www.lacba.org''']<br>  
Line 133: Line 135:
Los Angeles, CA 90012<br>  
Los Angeles, CA 90012<br>  
(213) 485-8324<br>
(213) 485-8324<br>
 +
(213) 485-8565 Fax<br>
 +
(213) 485-8916 Fax<br>
 +
(210) 485-0757 TDD/TDY<br>
-
'''California Lawyers for the Arts'''<br>     
+
 
 +
'''California Lawyers for the Arts'''<br>
 +
Southern California<br>     
1641 18th Street<br>  
1641 18th Street<br>  
Santa Monica, CA 90404<br>  
Santa Monica, CA 90404<br>  
Line 141: Line 148:
(310) 998-5594 Fax<br>
(310) 998-5594 Fax<br>
[http://www.calawyersforthearts.org/ '''www.calawyersforhearts.org''']<br>
[http://www.calawyersforthearts.org/ '''www.calawyersforhearts.org''']<br>
 +
 +
 +
'''San Francisco Office'''<br>
 +
Ft Mason Center, C255<br>
 +
San Francisco, CA 94123<br>
 +
(415) 775-7200<br>
 +
(415) 775-1143 Fax<br>
 +
 +
 +
'''San Jose Office'''<br>
 +
California Lawyers for the Arts<br>
 +
C/O Arts Council Silicon Valley<br>
 +
4 North Second Street<br>
 +
San Jose, CA 95113<br>
 +
(408) 998-2787 Ext 216<br>
 +
(408) 971-9458 Fax<br>
 +
Email - sanjose@calawyersforthearts.org<br>
 +
 +
 +
'''Sacramento Office'''<br>
 +
1418 20th Street Ste 201<br>
 +
Sacramento, CA 95811<br>
 +
Email - Clasacto@aol.com<br>
Line 157: Line 187:
'''Community and Senior Dispute Resolution Services of Los Angeles County'''<br>     
'''Community and Senior Dispute Resolution Services of Los Angeles County'''<br>     
-
3175 West 6th Street, Room 403<br>
+
3175 West 6th Street, Room 304<br>
Los Angeles, CA 90020<br>  
Los Angeles, CA 90020<br>  
(213) 738-2621<br>
(213) 738-2621<br>
-
'''A Milton Miller Memorial Fund/Disability Mediation Center'''<br> 
+
'''Milton Miller Memorial Disability Rights Legal Center'''<br>   
-
'''Western Law Center for Disability Rights'''<br>   
+
919 S. Albany Street<br>
919 S. Albany Street<br>
Los Angeles, CA 90015<br>
Los Angeles, CA 90015<br>
-
(213) 736-8104<br>
+
(866) 999-3572<br>
-
 
+
(213) 736-1334<br>
 +
(213) 736-8310 TTY<br>  
 +
'''Korean American Coalition'''<br>   
'''Korean American Coalition'''<br>   
Line 173: Line 204:
Los Angeles, CA 90005<br>
Los Angeles, CA 90005<br>
(213) 383-4290<br>
(213) 383-4290<br>
 +
 +
 +
'''Los Angeles Chapter'''<br>
 +
3540 Wilshire Blvd. Ste 911<br>
 +
Los Angeles, CA 90010<br>
 +
(213) 365-5999<br>
 +
Email - info@kacla.org<br>
Line 180: Line 218:
Los Angeles, CA 90012<br>
Los Angeles, CA 90012<br>
(213) 974-5425<br>
(213) 974-5425<br>
 +
(213) 633-5115 Fax<br>
Line 185: Line 224:
919 S Albany Street<br>
919 S Albany Street<br>
Los Angeles, CA 90015<br>
Los Angeles, CA 90015<br>
-
(213) 736-1145<br>
+
(213) 736-1000<br>
 +
(213) 380-3769 Fax<br>
Line 192: Line 232:
Encino, CA 91436<br>
Encino, CA 91436<br>
(818) 377-7250<br>
(818) 377-7250<br>
 +
(818) 784-1836 Fax<br>
Line 197: Line 238:
16830 Ventura Boulevard, Suite 504<br>
16830 Ventura Boulevard, Suite 504<br>
Encino, CA 91436<br>
Encino, CA 91436<br>
-
(818) 380-1840<br>
 
Line 205: Line 245:
(562) 929-5603<br>
(562) 929-5603<br>
(562) 929-5515 Fax<br>
(562) 929-5515 Fax<br>
-
 
-
 
-
'''L. A. County Department of Community & Senior Services'''<br>   
 
-
'''Voluntary Mediation Services'''<br> 
 
-
(323) 260-2855 East Los Angeles<br>
 
-
(661) 726-4400 Antelope Valley<br>
 
-
(626) 575-5431 East San Gabriel Valley<br>
 
'''Los Angeles County Bar Association'''<br>   
'''Los Angeles County Bar Association'''<br>   
-
'''Dispute Resolution Services'''<br>  
+
'''Dispute Resolution Services'''<br>
-
(626) 449-3879<br>  
+
1055 W. 7th Street, Ste 2700<br>
-
West San Gabriel Valley<br>
+
Los Angeles CA 90017<br>
-
(323) 876-2747 West Hollywood<br>  
+
(213) 896-6533<br>
 +
(213) 833-6718 Fax<br>
   
   
Line 230: Line 264:
(415) 499-7454<br>
(415) 499-7454<br>
(415) 499-6188 (Spanish Speaking)<br>  
(415) 499-6188 (Spanish Speaking)<br>  
 +
 +
 +
'''Marin County Mediation Services & Small Claims Advisors'''<br>
 +
4 Jeannette Prandi Way<br>
 +
San Rafael, CA 94903<br>
 +
 +
 +
'''Small Claims'''<br>
 +
Civic Center, Hall of Justice Room 113<br>
 +
San Rafael, CA 94903<br>
Line 248: Line 292:
'''Office of the District Attorney'''<br>       
'''Office of the District Attorney'''<br>       
'''Consumer Mediation Section'''<br>     
'''Consumer Mediation Section'''<br>     
-
4075 Main Street<br>
+
4080 Lemon Street, 4th Floor<br>
Riverside, CA 92501<br>  
Riverside, CA 92501<br>  
-
(951) 955-5400<br>
+
(951) 955-1100<br>
-
(951) 955-5682 Fax<br>
+
(951) 955-1105 Fax<br>
-
+
Email - eolson@rceo.org<br>
 +
 
 +
 
 +
'''Riverside County Bar Association'''<br>
 +
Dispute Resolution Service<br>
 +
4129 Main Street, Ste 100<br>
 +
Riverside, CA 92501<br>
 +
(951) 682-2132<br>
 +
(951) 682-0106 Fax<br>
 +
 
Line 317: Line 370:
(805) 963-6765<br>
(805) 963-6765<br>
   
   
 +
 +
'''Santa Barbara Superior Court'''<br>
 +
'''Court Administered Dispute Resolution'''<br>
 +
1100 Anacapa Street<br>
 +
Santa Barbara, CA 93101<br>
 +
(805) 882-4661<br>
 +
(805) 882-4613 Fax<br>
 +
 +
 +
'''Santa Barbara Superior Court'''<br>
 +
Santa Maria<br>
 +
312-C East Cook St.<br>
 +
Santa Maria CA 93454<br>
 +
(805) 614-6555<br>
 +
(905) 614-6616 Fax<br>
 +
Line 322: Line 391:
-
'''Conflict Resolution Center'''<br>     
+
'''Conflict Resolution'''<br>     
-
2602 Phoebe Lane<br>
+
Center of Santa Cruz County<br>
-
Aptos, CA 95003<br>
+
P.O. Box 187<br>
 +
Soquel, Ca 95073<br>
(831) 475-6117<br>
(831) 475-6117<br>
-
+
Email - info@crcssantacruz.org<br>
 +
 
Line 334: Line 405:
'''Office of the District Attorney'''<br>     
'''Office of the District Attorney'''<br>     
'''Consumer Mediation Section'''<br>     
'''Consumer Mediation Section'''<br>     
-
800 South Victoria Avenue<br>   
+
5720 Ralston Street Ste 300<br>   
-
Ventura, CA 93009<br>   
+
Ventura, CA 93003<br>   
(805) 654-3110<br>
(805) 654-3110<br>
 +
(805) 648-9255 Fax<br>
'''Ventura Center for Dispute Settlement'''<br>     
'''Ventura Center for Dispute Settlement'''<br>     
-
4475 Market Street, Suite C<br>   
+
1200 Paseo Camarillo Ste 170<br>   
-
Ventura, CA 93003<br>
+
Camarillo CA 93010<br>
-
(805) 650-9202<br>
+
(805) 384-1313<br>
 +
(805) 384-1333<br>
   
   
-
 
-
<p>'''Publications available:''' None </p><br>
 

Revision as of 16:04, 29 July 2010

MEDIATION PROGRAM

go back


Mediation programs provide an alternative method of resolving complaints or disputes without having to go to court. Through the mediation process, the individuals involved in a dispute work out their own solutions with the help of a mediator. The mediator does not force a decision on the individuals but helps guide them in reaching a solution. Since the individuals involved in the dispute play active roles in resolving the problem, they are usually comfortable and supportive of the solution.


Successful mediations often result in written agreements that are signed by both individuals in a dispute. If the parties do not reach a mutually acceptable solution, either or both of the parties may still file a court action.


Mediation procedures are voluntary and ordinarily take place in one or more sessions. Mediators are either trained, volunteer non-lawyers who reside in the community, or are paid individuals with backgrounds in law, psychology, or counseling.


The mediator's role is to work with both parties in a dispute to identify the issues, reduce misunderstandings, clarify priorities, vent emotions, find points of agreement, explore new areas of compromise, and negotiate an agreement.


For more information about programs in your area, contact a local consumer agency or small claims court advisor. Local mediation programs available in California are listed below.




ALAMEDA COUNTY

SEEDS Community Resolution Center
1968 San Pablo Avenue
Berkeley, CA 94702
(510) 548-2377
(510) 548-4051 Fax
www.seedscrc.org


Family Violence Law Center
PO BOX 22009
Oakland, CA 94623
(510) 540-5370
(510) 208-0255 Crisis
(510) 208-0220
(510) 208-3557 Fax
www.fvlc.org



CONTRA COSTA COUNTY

Center for Human Development Conflict Resolution Programs
391 Taylor Boulevard, Suite 120
Pleasant Hill, CA 94523-0227
(925) 687-8844
www.chdprevention.org


Stand Against Domestic Violence
1410 Danzig Plaza, 2nd Floor
Concord, CA 94520
(925) 676-2845
(888) 215-5555 Crisis Hot Line
(925) 676-0532 Fax
www.standagainstdv.org


Contra Costa County
Human Relations Commission
2020 North Broadway, Suite 203A
Norman Creek, CA 94596
(925) 646-6160 Not staffed on a regular basis


California Community Dispute Services
502 7th Street
San Francisco, CA 94103
(415) 865-2520


COUNTY HUMBOLDT


Humboldt Mediation Services
517 3rd Street, Suite 3
Eureka, CA 95501
(707) 445-2505
(707) 445-2547 Fax


LAKE COUNTY


Lake County Dispute
Resolution Services
P.O. Box 1173
Lake Port, CA 95453
(707) 263-6800


LOS ANGELES COUNTY


Asian Pacific American
Dispute Resolution Center
1145 Wilshire Boulevard Suite 100
Los Angeles, CA 90042
(213) 250-8190
www.apadrc.org


Consumer Action
221 Main Street, Suite 480
San Francisco, CA 94105
(415) 777-9635 Hotline
(415) 777-9648 Bus
(415) 777-5267 Fax
www.mediationresources.org


L.A. County Bar Association
1055 W. 7th Street, Suite 2700
Los Angeles, CA 90017
(213) 627-2727
www.lacba.org


Office of the Los Angeles City Attorney
Dispute Resolution Program
222 S Hill St, 6th Floor
Los Angeles, CA 90012
(213) 485-8324
(213) 485-8565 Fax
(213) 485-8916 Fax
(210) 485-0757 TDD/TDY


California Lawyers for the Arts
Southern California
1641 18th Street
Santa Monica, CA 90404
(310) 998-5590
(310) 998-5594 Fax
www.calawyersforhearts.org


San Francisco Office
Ft Mason Center, C255
San Francisco, CA 94123
(415) 775-7200
(415) 775-1143 Fax


San Jose Office
California Lawyers for the Arts
C/O Arts Council Silicon Valley
4 North Second Street
San Jose, CA 95113
(408) 998-2787 Ext 216
(408) 971-9458 Fax
Email - sanjose@calawyersforthearts.org


Sacramento Office
1418 20th Street Ste 201
Sacramento, CA 95811
Email - Clasacto@aol.com


Martin Luther King Dispute Resolution Center
4182 South Western Avenue
Los Angeles, CA 90062
(323) 290-4132


Los Angeles County DCA
Dispute Settlement Services
500 West Temple Street, Suite B-96
Los Angeles, CA 90012
(213) 974-0825


Community and Senior Dispute Resolution Services of Los Angeles County
3175 West 6th Street, Room 304
Los Angeles, CA 90020
(213) 738-2621


Milton Miller Memorial Disability Rights Legal Center
919 S. Albany Street
Los Angeles, CA 90015
(866) 999-3572
(213) 736-1334
(213) 736-8310 TTY


Korean American Coalition
3727 W 6th Street, Suite 515
Los Angeles, CA 90005
(213) 383-4290


Los Angeles Chapter
3540 Wilshire Blvd. Ste 911
Los Angeles, CA 90010
(213) 365-5999
Email - info@kacla.org


The Superior Court California, Los Angeles County Alternative
Dispute Resolution Office
111 North Hill Street, Room 113
Los Angeles, CA 90012
(213) 974-5425
(213) 633-5115 Fax


The Loyola Law School Center for Conflict Resolution
919 S Albany Street
Los Angeles, CA 90015
(213) 736-1000
(213) 380-3769 Fax


California Academy of Mediation Professionals
16501 Ventura Boulevard, Suite 606
Encino, CA 91436
(818) 377-7250
(818) 784-1836 Fax


Center for Conflict Resolution
16830 Ventura Boulevard, Suite 504
Encino, CA 91436


City of Norwalk Dispute Resolution Program
11929 Alondra Boulevard
Norwalk, CA 90650
(562) 929-5603
(562) 929-5515 Fax


Los Angeles County Bar Association
Dispute Resolution Services
1055 W. 7th Street, Ste 2700
Los Angeles CA 90017
(213) 896-6533
(213) 833-6718 Fax


MARIN COUNTY


County of Marin Mediation Services
30 N San Pedro Road, Suite 170
San Rafael, CA 94903
(415) 499-7454
(415) 499-6188 (Spanish Speaking)


Marin County Mediation Services & Small Claims Advisors
4 Jeannette Prandi Way
San Rafael, CA 94903


Small Claims
Civic Center, Hall of Justice Room 113
San Rafael, CA 94903


MONTEREY COUNTY


Conflict Resolution and Mediation Center of Monterey County
1900 Garden Road, Suite 110
Monterey, CA 93940
(831) 649-6219


RIVERSIDE


Office of the District Attorney
Consumer Mediation Section
4080 Lemon Street, 4th Floor
Riverside, CA 92501
(951) 955-1100
(951) 955-1105 Fax
Email - eolson@rceo.org


Riverside County Bar Association
Dispute Resolution Service
4129 Main Street, Ste 100
Riverside, CA 92501
(951) 682-2132
(951) 682-0106 Fax


SAN FRANCISCO COUNTY


Consumer Action
717 Market Street, Suite 310
San Francisco, CA 94103
(415) 777-9635
(415) 777-5267 Fax


SAN BERNARDINO COUNTY


Inland Fair Housing and Mediation Board
1005 Begonia Avenue
Ontario, CA 91762
(909) 984-2254


National Conflict Resolution Center
North County Office
380 Melrose Drive, suite 363
Vista, CA 92081
(760) 504-7977
(619) 238-8041 Fax
www.ncrconline.com


SAN DIEGO


National Conflict Resolution Center
625 Broadway, Suite 1221
San Diego, CA 92101
(619) 238-2400
(619) 238-8041 Fax
www.ncrconline.com


SAN MATEO COUNTY


Peninsula Conflict Resolution Center
1660 S Amphlet Blvd, Ste 219
San Mateo, CA 94402
(650) 513-0330


Free of charge if consumer resides in Brisbane, Burlingame, Colma, Daly City, East Palo Alto, Half Moon Bay, Portola Valley, Redwood City, San Bruno, San Carlos, San Mateo, and San Francisco


SANTA BARBARA COUNTY


Community Mediation Program
330 East Carillo Street
Santa Barbara, CA 93101
(805) 963-6765


Santa Barbara Superior Court
Court Administered Dispute Resolution
1100 Anacapa Street
Santa Barbara, CA 93101
(805) 882-4661
(805) 882-4613 Fax


Santa Barbara Superior Court
Santa Maria
312-C East Cook St.
Santa Maria CA 93454
(805) 614-6555
(905) 614-6616 Fax


SANTA CRUZ COUNTY


Conflict Resolution
Center of Santa Cruz County
P.O. Box 187
Soquel, Ca 95073
(831) 475-6117
Email - info@crcssantacruz.org


VENTURA COUNTY


Office of the District Attorney
Consumer Mediation Section
5720 Ralston Street Ste 300
Ventura, CA 93003
(805) 654-3110
(805) 648-9255 Fax


Ventura Center for Dispute Settlement
1200 Paseo Camarillo Ste 170
Camarillo CA 93010
(805) 384-1313
(805) 384-1333



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