Mail Order (Postage and Handling Charges)
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<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]] | <p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]] | ||
Consumer Resource & Referral Guide<br> | Consumer Resource & Referral Guide<br> | ||
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[[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]] | [[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]] | ||
Directory of Federal Agencies<br> | Directory of Federal Agencies<br> | ||
Revision as of 16:37, 30 June 2010
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Mail order companies can charge a flat rate for all merchandise regardless of the size or weight of individual items. The company must state the rate or type of postage to be charged within its advertising. If the consumer decides not to keep the merchandise, no refunds for postage or handling are required.
Publications available: None are offered by the Consumer Information Center
See also: Mail Complaints
Other referrals: Local United States Postal Service Office
Consumer Resource & Referral Guide
Directory of State Agencies
Directory of Federal Agencies
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