Landlord/Tenant

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<p>The following county and city consumer agencies provide various types of services for landlord/tenant disputes. Consumers in counties not served by a local agency may locate books regarding landlord/tenant issues at local bookstores and libraries. Landlord law books are also available at bookstores specializing in law books. In addition, Small Claims Court may also be a recourse for consumers.</p><br>
  
[http://www.igs.berkeley.edu/library/calcodes.html '''www.igs.berkeley.edu''']<br>



<big>'''ALAMEDA COUNTY'''</big><br> 

'''<font color="#4AA02C">Eden Council for Hope and Opportunity, Inc. (ECHO)</font color="#4AA02C">'''<br> 
770 A Street<br>  
Hayward, CA 94541<br>  

(510) 581-9380 Hayward, CA<br>  
(510) 845-9030 Berkeley, CA<br>  
(925) 449-7340 Livermore, CA<br>  
(510) 836-4826 (RAP) Oakland, CA<br>

'''Renter must reside in Alameda or Contra Costa counties.<br>  
*Provides landlord/tenant counseling and mediation<br>
*Offers assistance to renters who haveexperienced temporary financial setback (repayment contract set up with landlord)<br> 
*Rental Assistance Program (RAP)<br> 
(510) 836-4826
*Renter must reside in the city of Oakland)<br> 



'''<font color="#4AA02C">Berkeley Rent Stabilization Board</font color="#4AA02C">'''<br>
2125 Milvia Street<br>  
Berkeley, CA 94704<br>  
(510) 644-6128<br> 
 	
*Provides landlord/tenant counseling and mediation for Berkeley residents<br>
*Provides information about rent control or general rental information for Berkeley 
residents<br>
*Provides general information about landlord/tenant issues for any consumer<br>


'''<font color="#4AA02C">Community Legal Aid Society of Alameda County</font color="#4AA02C">'''<br>
'''Oakland Office'''<br> 
510 16th Street, Suite 300<br>
Oakland, CA 94612<br>  
(510) 451-9261<br>
(510) 763-2169 Fax<br>


  	
<big>'''ALPINE COUNTY'''</big><br> 

<p>Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).</p>



<big>'''AMADOR COUNTY'''</big><br>

'''<font color="#4AA02C">Legal Services of Northern California</font color="#4AA02C">'''<br>
190 Reamer Street<br>  
Auburn, CA 95603<br>  
(530) 823-7560<br>  
(800) 660-6107<br> 
 
*Renter must reside in Amador, Placer, Nevada, Calaveras, El Dorado, and Sierra Counties. *Provides tenant consultation on any subject relative to a rental.  



<big>'''BUTTE COUNTY'''</big><br>

'''<font color="#4AA02C">Community Legal Information Center</font color="#4AA02C">'''<br>
West 2nd and Cherry Street 
Chico, CA 95929<br>  
(530) 898-4354<br>  	

*Provides landlord/tenant mediation<br>  
 
 
'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br>
'''Butte Regional Office'''<br> 
541 Normal Avenue<br>  
Chico, CA 95928<br>
(530) 345-9491<br>  
(800) 345-9491<br>  

*Renter must reside in Butte, Glenn, Plumas, Tehama, or Colusa County.<br>
*Assists tenants with unlawful detainer notices<br>
*Assists with 5 day eviction notices<br>


 
<big>'''CALAVERAS COUNTY'''</big><br>

'''<font color="#4AA02C">Legal Services of Northern California</font color="#4AA02C">'''<br>
190 Reamer Street<br>  
Auburn, CA 95603<br>  
(530) 823-7560<br>  
(800) 660-6107<br> 
 
*Renter must reside in Amador, Placer, Nevada, Calaveras, El Dorado, or Sierra Counties.<br>  *Provides tenant consultation on any subject relative to a rental<br> 


 
<big>'''COLUSA COUNTY'''</big><br> 

'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br>
'''Butte Regional Office'''<br> 
541 Normal Avenue<br>
Chico, CA 95927<br>
(530) 345-9493<br>  
[jhttp://www.isnc.net/ '''www.lsnc.net''']<br>

*Covers Butte, Plumas, Glenn, Tehama, & Colusa Counties<br> 
*Provides services to low-income consumers<br>  



<big>'''CONTRA COSTA COUNTY'''</big><br>

'''<font color="#4AA02C">Pacific Community Services, Inc.</font color="#4AA02C">'''<br>
329 Railroad Avenue<br>  
Pittsburg, CA 94565<br>  
(925) 439-1056<br>
(925) 437-0831 Fax<br>

*Renter must reside in Contra Costa, or Solano Counties only<br> 
[http://www.pcsi.org/ '''www.pcsi.org''']<br>

(800) 914-6874 Fairfield, CA - Solano County Residents<br>
(707) 427-2435 - Out of Solano County<br>

'''Provides information and assistance to consumers relative to:'''<br> 

*Evictions<br> 
*Deposit returns<br> 
*Habitability issues<br> 
*Getting repairs done<br> 
*Unlawful detainer actions<br> 
*Mediation of tenant/landlord disputes<br> 
*Legal counseling<br> 
*Pre-rental counseling<br> 



'''Shelter, Inc.'''<br>
1070 Concord Avenue, Suite 200<br>  
Concord, CA 94520<br>  
(925) 686-1116<br>

*Renter must reside in Contra Costa County<br>	
*Provides landlord/tenant counseling and mediation<br>



<big>'''DEL NORTE COUNTY'''</big><br> 

'''<font color="#4AA02C">Legal Services of Northern California</font color="#4AA02C">'''<br>
'''Redwood Regional Office'''<br>

123 Third Street<br>
Eureka, CA 95502<br>
(707) 445-0866<br>
[http://www.isnc.net/ '''www.lsnc.net''']<br>

*Provides services to low-income consumers in Mendocino, Lake, Del Norte & Humboldt Counties.<br> 
 


<big>'''EL DORADO COUNTY'''</big><br>

'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br>
190 Reamer Street<br>  
Auburn, CA 95603<br>  
(530) 823-7560<br>  
(800) 660-6107<br>  

*Renter must reside in Amador, Placer, Nevada, Calaveras, El Dorado, or Sierra Counties.<br>  *Provides tenant consultation on any subject relative to a rental.<br>  



<big>'''FRESNO COUNTY'''</big><br>

'''<font color="#4AA02C">Central California Legal Services</font color="#4AA02C">'''<br>
1401 Fulton Street, Suite 700<br>
Fresno, CA 93721<br>
(559) 570-1200<br>
(800) 675-8001<br>
[http:www.centralcallegal.org/ '''www.centralcallegal.org''']<br>  

*Assists tenants with unlawful detainer complaints when tenants are served an eviction notice.
*Provides tenants with appropriate paperwork to dispute the issues through Small Claims Court
 
'''<font color="#4AA02C">Centro La Familia Advocacy</font color="#4AA02C">'''<br>
2014 Tulare Street<br>
Fresno, CA 93721<br>  
(559) 237-2961<br>  	

*Provides landlord/tenant mediation.<br> 



<big>'''GLENN COUNTY'''</big><br>

'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br> 
'''Butte Regional Office'''<br>
541 Normal Avenue<br>
Chico, CA 95927<br>
(530) 345-9493<br>  
[http://www.isnc.net/ '''www.lsnc.net''']<br>

*Provides tenant consultation on any subject relative to a rentala in Butte, Plumas, Glenn, Tehama, & Colusa Counties.<br> 
 


<big>'''HUMBOLDT COUNTY'''</big><br>

'''<font color="#4AA02C">Redwood Legal</font color="#4AA02C">'''<br>
123 Third Street<br>  
Eureka, CA 95501<br>  
(707) 445-0866<br>  	

*Provides landlord/tenant information.<br>
*Provides legal aid for low income individuals.<br> 



<big>'''IMPERIAL COUNTY'''</big><br>

Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau.) 



<big>'''INYO COUNTY'''</big><br>

Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 


<big>'''KERN COUNTY'''</big><br>

'''<font color="#4AA02C">Greater Bakersfield Legal Assistance and Seniors Law Center</font color="#4AA02C">'''<br> 
615 California Avenue<br>  
Bakersfield, CA 93304<br>
(661) 325-5943<br> 
 
*Does not provide assistance to residents in the towns of Delano, Shafter, Wasco & Los Hills.<br>
*Tenants must be at a low - income level.<br>
*Provides an eviction defense clinic for rent.<br>
*Provides information about mobile home park tenant's rights.<br>
*Provides information on tenant habitability issues.<br>
*Does not provide landlord/tenant mediation.<br>
*Provides Seniors Law Center. Senior tenants do not have to be at low income level to get assistance; Seniors may reside anywhere in Kern County.<br> 



<big>'''KINGS COUNTY'''</big><br>

'''<font color="#4AA02C">Central California Legal Services</font color="#4AA02C">'''<br>
1999 Tuolumne St., Ste. 700<br>
Fresno, CA 93721<br>

Fresno: 559-570-1200<br>  
Merced: 209-723-5466<br>
Visalia: 559-733-8770<br>
[http://www.centralcallegal.org/ '''www.centralcallegal.org''']<br>

*Provides free legal assistance to low income families in the following counties: Fresno, Kings, Mariposa, Merced, Tulare, and Tuolumne.<br> 
*Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br> 



<big>'''LAKE COUNTY'''</big><br>

'''<font color="#4AA02C">Lake County Dispute Resolution Services</font color="#4AA02C">'''<br>
P.O. Box 1173<br>
Lake Port, CA 95453<br>
(707) 263-1545<br>	

*Provides landlord/tenant mediation.<br> 



'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br>
'''Redwood Regional Office'''<br>
123 Third Street<br>
Eureka, CA 95502<br>
(707) 445-0866<br>
[http://www.isnc.net/ '''www.lsnc.net''']<br>  

*Provides services to low-income consumers in Mendocino, Lake, Del Norte & Humboldt Counties.<br>



<big>'''LASSEN COUNTY'''</big><br>

'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br>
'''Shasta Regional Office'''<br>
1370 West Street<br>
Redding, CA 9600<br>  
(530) 241-3565<br>  
[http://www.isnc.net/ '''www.lsnc.net''']<br>	

*Provides services to low-income consumers in Lassen, Modoc, Shasta, Siskiyou & Trinity Counties.<br> 



<big>'''LOS ANGELES COUNTY'''</big><br>

County of Los Angeles Department of Consumer Affairs 
500 W. Temple St., Room B-96<br>  
Los Angeles, CA 90012-2722<br>
[http://www.dca.lacounty.gov/ '''www.dca.lacounty.gov''']<br>

'''General Telephone Numbers'''
Inside LA County:<br>
(800) 593-8222<br>

Outside the County:<br>
(213) 974-1452<br>



3017 Tyler Avenue
El Monte, CA 91731<br>
(626) 575-5425<br>
14340 Sylvan Street<br>
Van Nuys, CA 91411<br>  
(818) 901-3829<br>  
(213) 974-1452 (24 hour information line) <br>
(South Bay) 
24340 South Narbonne Avenue<br>  
Lomita, CA 90717<br>
(310) 325-1035<br>
133 North Sanole Drive<br>  
Los Angeles, CA 90063<br>  
(323) 260-2893<br>
23747 West Valencia Boulevard<br>
Valencia, CA 91355<br>  
(213) 974-1452 Ext. #100<br>
24 hour information line for landlord tenant information and other services 
Lancaster Public Library 
601 Lancaster Boulevard<br>
Lancaster, CA 93534<br>  
(661) 948-5029<br>	The LA County Department of Consumer Affairs is the largest local consumer protection agency in the United States. The following is a list of our specialized programs. These programs focus department services in targeted areas to protect the diverse needs of consumers in Los Angeles County. 
•	Renters, Landlords, Tenants 
•	Automobiles, warranties 
•	Purchases, Accurate Pricing, Refunds, Advertising 
•	Contracts & Loans 
•	Credit 
•	Homes Identity Theft 
•	Seniors 
•	Cable Television 
•	Telemarketing 
•	Mediation 
Web site offers information entitled:
•	Foreclosure Rescue Scams 
•	Saving your home 
•	Foreclosure facts 
•	Renters in a foreclosure 
•	New lender laws 
•	HOPE for homeowners program 
•	Contact your Lender 
 
Coalition for Economic Survival 
514 Shatto Place<br>
Los Angeles, CA 90020<br>
(323) 656-4410<br>  	CES Tenants' Right Clinic 
(Wed @ 7pm and Sat @ 10am)
Plummer Park Community Building
7377 Santa Monica Boulevard
West Hollywood, CA 90046 
 
Consumer Action Hotline 
523 West 6th Street, Room 1105<br>  
Los Angeles, CA 90014<br>  
(213) 624-8327<br>  	•	Provides landlord/tenant mediation. 
 
Loyola Law School 
Center for Conflict Resolution
919 South Albany Street<br>
Los Angeles, CA 90015<br>
(213) 736-1145<br>
(213) 382-5403 (fax)<br>	•	Provides landlord/tenant mediation. 
•	Service provided in English, Spanish and Armenian. 
•	Assist with Employment (terminations). 
•	Offers Conciliation Services (resolve conflict by talking to the both parties separately often on the telephone) 
 
Fair Housing Council of the 
San Fernando Valley 
8134 Van Nuys Boulevard, Suite 206<br>  
Panorama City, CA 91402<br>  
(818) 373-1185<br>  
Includes residents in Palm Dale, 
Simi Valley, and Santa Clarita Valley. 	•	Does not mediate landlord/tenant issues. 
•	Can refer for discrimination only!. 
 
South Central Los Angeles 
Fair Housing Foundation 
4401 Crenshaw Boulevard, Suite 317<br>  
Los Angeles, CA 90043<br>  
(323) 295-3302<br>  
(323) 295-4660 (fax)<br>	•	Provides landlord/tenant counseling, mediation, and referrals. 
 
City of Long Beach 
Fair Housing Foundation 
3605 Long Beach Blvd., Suite 302
Long Beach, CA 90807
(562) 989-1206<br>
(562) 989-1836 (fax)<br>
(800) 446-3247 (Southern CA residents only) <br>	•	Provides landlord/tenant counseling, mediation, and referrals. 
 
Housing Rights Center 
1020 North Fair Oaks Avenue<br>  
Pasadena, CA 91103<br>  
(626) 791-0211<br>  
(213) 381-8555<br>	•	Provides landlord/tenant counseling, mediation, and referrals. 
Consumer Affairs Protection Unit 
and Fair Housing 
1685 Main Street<br>  
Santa Monica, CA 90401<br>  
(310) 458-8336<br>  
(310) 458-8370 (Spanish speaking)<br>  
*Santa Monica residents only. 	•	Provides landlord/tenant mediation for 
residents of Santa Monica. 
Santa Monica Rent Control Board 
1685 Main Street, Suite 202<br>  
Santa Monica, CA 90401<br>  
(310) 458-8751<br>  
[http://www.santamonica.org/rentcontrol www.santa-monica.org/rentcontrol]<br>  
•	Provides landlord/tenant mediation for 
residents of Santa Monica. 
MADERA COUNTY
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


 
MARIN COUNTY


County of Marin
Civil Mediation
130 North San Pedro Road, Suite 170<br>
San Rafael, CA 94903<br>  
(415) 499-7454 <br>	

•	Provides civil, employment, domestic, and environmental mediation.
•	Provides landlord/tenant mediation.
•	Provides information and assistance in dealing with the following areas:
Civil Mediation
Employment
Domestic mediation
Environmental
Evictions
Unlawful detainer actions
Deposit returns
Habitability issues
Mediation of tenant/landlord disputes
Legal counseling
Pre-rental counseling 




MARIPOSA COUNTY

Central California Legal Services
1999 Tuolumne St., Ste. 700<br>
Fresno, CA 93721<br>
In Fresno: 559-570-1200<br>
In Merced: 209-723-5466<br>
In Visalia: 559-733-8770<br>
[www.centralcallegal.org]/]<br>	

Provides free legal assistance to low income families in the following counties: Fresno, Kings, Mariposa, Merced, Tulare, and Tuolumne. 
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 



MENDOCINO COUNTY

Legal Services of Northern California
Redwood Regional Office
Mendocino, Lake, Del Norte & Humboldt Counties
123 Third Street<br>
Eureka, CA 95502<br>
(707) 445-0866<br>
[http://www.isnc.net/www.lsnc.net/]<br>
Provides services to low-income consumers
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 



MERCED COUNTY


Central California Legal Services
1999 Tuolumne St., Ste. 700<br>
Fresno, CA 93721<br>
In Fresno: 559-570-1200<br>  
In Merced: 209-723-5466<br>
In Visalia: 559-733-8770<br>
[http://www.centralcallegal.org/www.centralcallegal.org/]<br>
Provides free legal assistance to low income families in the following counties: Fresno, Kings, Mariposa, Merced, Tulare, and Tuolumne. 
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 



MODOC COUNTY


Legal Services of Northern California
Shasta Regional Office
Lassen, Modoc, Shasta, Siskiyou &
Trinity Counties<br>
1370 West Street<br>
Redding, CA 96001<br>  
(530) 241-3565<br>
[http://www.isncc.net/www.lsnc.net/]<br>
Provides services to low-income consumers
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 



MONO COUNTY


Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 


MONTEREY COUNTY 

Conflict Resolution and Mediation Center of Monterey County
1900 Garden Road, Suite 110<br>
Monterey, CA 93940<br>  
(831) 649-6219<br>  
Calling from Salinas:
(831) 424-4694<br>  	•	Provides landlord/tenant mediation. 




NAPA COUNTY



Fair Housing Napa Valley
601 Cabot Way<br>
Napa, CA 94559<br>
(707) 224-9720<br>
[http://www.napafairhousing.org/www.napafairhousing.org/]<br>
•	Fair housing and discrimination 
•	Tenant/landlord mediation and
conciliation 



NEVADA COUNTY


Legal Services of Northern California 
190 Reamer Street<br>
Auburn, CA 95603<br>
(530) 823-7560<br>  
(800) 660-6107<br>  
*Renter must reside in Amador, 
Placer, Nevada, Calaveras, El Dorado, 
and Sierra Counties. 	•	Provides tenant consultation on any subject 
relative to a rental. 



ORANGE COUNTY




County of Orange
Fair Housing Council 
201 South Broadway<br>
Santa Ana, CA 92701<br>
(714) 569-0823<br>  
[http://www.fairhousingoc.org/www.fairhousingoc.org/]<br>
•	Provides landlord/tenant counseling on all landlord/tenant issues. 




PLACER COUNTY


Legal Services of Northern California 
190 Reamer Street<br>  
Auburn, CA 95603<br>  
(530) 823-7560<br>  
(800) 660-6107<br>  
*Renter must reside in Amador, 
Placer, Nevada, Calaveras, El Dorado, 
and Sierra Counties. 	
•	Provides tenant consultation on any subject 
relative to a rental. 



PLUMAS COUNTY 


Legal Services of Northern California 
Butte Regional Office
Butte, Plumas, Glenn, Tehama, &
Colusa Counties
541 Normal Avenue<br>
Chico, CA 95927<br>
(530) 345-9493<br>  
[http://www.isnc.net/www.lsnc.net/]<br>
•	Provides tenant consultation on any subject 
relative to a rental. 
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 




RIVERSIDE COUNTY


Fair Housing Council of 
Riverside County, Inc. 
3933 Mission Inn Avenue<br>
Riverside, CA 92501<br>
(951) 682-6581<br>
[http://www.fairhousing.net/www.fairhousing.net/]<br>
City of Corona
650 Main Street<br>
Corona, CA<br>
(951) 371-6518<br>
City of Moreno Valley
23890 Alessandro Blvd., Ste. A1<br>
Moreno Valley, CA. 92553<br>
(951) 653-8314<br>
East County/City of Palm Springs
655 N. Palm Canyon, Ste. A
Palm Springs, CA<br>
(760)864-1540<br>
Coachella
53-990 Enterprise Way #4<br>
Coachella, CA<br>
(760) 398-8811<br>
City of Norco - Satellite Office
3900 Acacia Avenue<br>
Monday and Thursday
9:00 AM - 1:00 PM<br>
(951) 520-8411<br>	•	Provides landlord/tenant mediation.
•	Provides counseling on landlord/tenant law. 



SACRAMENTO COUNTY


City and County of Sacramento
Human Rights Fair Housing Commission 
1112 I Street, Suite 250<br>
Sacramento, CA 95814<br>  
(916) 444-0178<br>  
[http://www.hrfh.org/www.hrfh.org/]<br>
•	Consumer may order landlord/tenant 
handbook (takes 4-6 weeks).
Consumer may pick up free copy at this office. Services are for city and county residents.
•	Renters must reside in Sacramento County. 
Legal Services of Northern California 
515 12th Street<br>  
Sacramento, CA 95814<br>  
(916) 551-2150<br>  	•	Provides landlord/tenant mediation. 
Sacramento Mediation Center 
2131 Capitol Avenue, Suite 205<br>  
Sacramento, CA 95816<br>
(916) 441-7979<br>  	•	Mediates landlord/tenant disputes;
does not provide legal advice or 
information about landlord/tenant
law or tenants' rights; does not 
provide consumer with 
landlord/tenant handbook. 
City and County of Sacramento
Human Rights Fair Housing Commission 
1112 I Street, Suite 250<br>
Sacramento, CA 95814<br>  
(916) 444-0178<br>	•	Consumer may order landlord/tenant 
handbook (takes 4-6 weeks). Consumer 
may pick up free copy at this office. 
Services are for city and county residents.
•	Renters must reside in Sacramento County. 
Legal Center for the Elderly 
and Disabled 
2862 Arden Way, Suite 200<br>
Sacramento, CA 95825<br>  
(916) 486-2110<br>	
Provides free legal services to seniors (60+) and low-income, permanently disabled clients of all ages who live in Sacramento, Placer or San Joaquin County


SAN BENITO COUNTY 

Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 



SAN BERNARDINO COUNTY 

Inland Fair Housing & Mediation Board 
1005 Begonia Avenue<br>  
Ontario, CA 91762<br>  
(909) 984-2254<br>
(800) 321-0911 (Toll free for Counties 
listed below)
San Bernardino, Riverside, Los Angeles 
and Orange 
560 North Arrowhead Avenue, Suite 7A<br>  
San Bernardino, CA 92401<br>  
(909) 888-3763<br>
15465 Seneca Road<br>
Victorville, CA 92392<br>
(760) 243-2412<br>  	•	Provides landlord/tenant 
mediation. 
•	Default, foreclosure, and 
first time buyer education. 



SAN DIEGO COUNTY 

Heartland Human Relations and 
Fair Housing Association 
East County:
Heartland Human Relations
1068 Broadway Suite 221<br>
El Cajon, CA 92021<br>  
(619) 444-5700<br>  
[http://www.hhrfha.org/www.hhrfha.org/]<br>

North County: 
North County Lifeline
(760) 726-4900, x321 or x226<br>  
[http://www.nclifeline.org/www.nclifeline.org/]<br>

South County:
South Bay Community Services
(619) 420-3620 x140<br>  
[http://www.southbaycommunityservices.org/www.southbaycommunityservices.org/]<br>

•	Provides fair housing education, outreach, and referral activities to unincorporated communities of San Diego 
•	Provides landlord/tenant counseling and mediation.
•	Provides individuals with a list of affordable rentals. 

Neighborhood House Association 
841 South 41st Street <br>
San Diego, CA 92113<br>  
(619) 263-7761<br>
[http://www.neighborhoodhouse.org/www.neighborhoodhouse.org/]<br>  

•	Tenant/Landlord Information & Counseling 
•	Rental Placement Assistance 

Tenant's Legal Center of San Diego 
5252 Balboa Avenue, Suite 408<br>  
San Diego, CA 91911<br>
(858) 571-7100<br>
[http://www.tenantlegalcenter.com/www.tenantslegalcenter.com/]<br>	

•	Provides landlord/tenant mediation. 
San Diego Mediation Center 
625 Broadway, Suite 1221<br>  
San Diego, CA 92101<br>  
(619) 238-2400<br>  
(760) 494-4728<br>	
•	Provides landlord/tenant mediation. 



SAN FRANCISCO COUNTY 

San Francisco Residential Rent Stabilization and Arbitration Board 
25 Van Ness, Suite 320<br>  
San Francisco, CA 94102<br>  
(415) 252-4600 (recording)<br>  
(415) 252-4602 (counselors) <br>
9 AM - NOON and 1 - 4 PM Monday through Friday
(415) 252-4660 (fax back service)<br>
[http://www.sfgov.org/www.sfgov.org/]<br>

•	Provides landlord/tenant information, counseling and mediation 
San Francisco Tenants' Union 
558 Capp Street<br>  
San Francisco, CA 94110<br>  
(415) 282-6622<br>  
(Call for hours of operation.)<br>  
[http://www.stfu.org/www.sftu.org/]<br> 
 
•	Provides drop-in counseling for nonmembers.
•	Provides phone counseling for members only.
•	Provides advice on tenants' rights. 

Consumer Action Hot Line 
717 Market Street, Suite 310<br>
San Francisco, CA 94103<br>  
(415) 777-9635<br>  
[http://www.consumer-action.org/www.consumer-action.org/]<br>
  
•	Provides landlord/tenant mediation. 
Asian Law Caucus 
939 Market St., Suite 201<br>
San Francisco, CA 94103<br>
(415) 896-1701<br>	

•	Counsels and assists tenants with rent 
disputes.
•	May make additional referrals. 
Housing Rights Committee of San Francisco 
427 South Van Ness<br>
San Francisco, CA 94103<br>
(415) 703-8644<br>
[http://www.hrcsf.org/www.hrcsf.org/]<br>

Renter must reside in city or county of San Francisco. 	
•	Does not mediate landlord/tenant disputes. Will provide referrals to mediation centers.


 
SAN JOAQUIN COUNTY 


Pacific Community Services, Inc.
5250 Claremont Avenue<br>
Stockton, CA<br>
(800) 914-6874<br>  
[http://www.pcsi.org/www.pcsi.org/]<br>

Trained fair housing counselors are available to counsel both tenants and landlords on their rights and responsibilities under federal and state fair housing laws. 
California Rural Legal Assistance 
242 North Sutter, Room 411<br>  
Stockton, CA 95202<br>  
(209) 946-0605<br>  	

•	Informs low-income tenants of their rights by mailing them specific information to help resolve their issue. 



SAN LUIS OBISPO COUNTY 


California Rural Legal Assistance 
1160 Marsh Street, Suite 114<br>  
San Luis Obispo, CA<br>  
(805) 544-7994<br>  	

•	Provides landlord/tenant counseling 
for low-income tenants. 




SAN MATEO COUNTY 


Landlord and Tenant Information and Referral Collaborative of San Mateo County
To request brochures write to:
Landlord & Tenant Information & Referral Collaborative
Community Information Program
Peninsula Library System
262 Harbor Blvd, Building A
Belmont, CA 94002
info@landlordtenantinfo.org<br>  (Email Address)
[http://www.landlordtenantinfo.org/www.landlordtenantinfo.org/]<br>

•	Provides brochures by mail and on the website 
Peninsula Conflict Resolution Center 
1660 S. Amphlett Blvd. #219<br>  
San Mateo, CA 94402<br>
( 650) 513-0330<br>
[http://www.pcrcweb.org/www.pcrcweb.org/]<br>

Free or very low cost mediation of landlord/tenant conflicts
Legal Aid Society of San Mateo County
521 E. 5th Ave<br>
San Mateo, CA 94402<br>
800-381-8898<br>
[http://www.lagalaidsmc.org/www.legalaidsmc.org/]<br>

Legal services to low-income children, families and seniors
Bay Area Legal Aid, San Mateo County Regional Office
2287 So. El Camino Rea<br> l
San Mateo, CA 94403<br>
650-358-0745<br>  
800-551-5554<br>
[http://www.baylegawww.baylegal.org/]<br>
Legal assistance services are available to very low-income clients 



SANTA BARBARA COUNTY 


City of Santa Barbara
Rental Housing Mediation Task Force 
423 West Victoria Street<br>
Santa Barbara, CA 93101-1990 (805) 564-5420<br>
www.santabarbaraca.gov/Resident/Home/RHMTF 
•	Provides landlord/tenant
informationand mediation.
•	The RHMTF provides its services to residents of the City of Santa Barbara, City of Goleta, and the unincorporated Areas of Santa Barbara County 
 


 
Legal Aid Foundation of Santa Barbara County 
301 E. Cañon Perdido<br>
Santa Barbara, CA 93101<br>  
(805) 963-6754<br>
301 S. Miller, Suite 116.<br>
Santa Maria, CA 93454<br>  
(805) 922-9909<br>
106 S. "C" Street, Ste. A<br>
Lompoc, CA 93436<br>  
(805) 736-6582<br>	

No-cost civil legal services to low-income residents and seniors in Santa Barbara County
 
California Rural Legal Assistance 
2050 South Broadway, Suite G<br>  
Santa Maria, CA 93454<br>  
(805) 922-4563<br>  	

•	Provides landlord/tenant eviction. 
defense for low-income residents.


 
SANTA CLARA COUNTY 

Project Sentinel 
Palo Alto (650) 856-4062<br>  
430 Sherman Avenue, Suite 308
Palo Alto, CA 94306<br>  

Mountain View (650) 960-0495<br>  
Sunnyvale (408) 720-9888<br>
1055 Sunnyvale Saratoga Rd., Suite 3<br>
Sunnyvale, CA 94087
Cupertino (408) 720-9888 
Santa Clara (408) 720-9888 
Campbell (408) 243-8565 
Los Gatos (408) 402-0307 
Morgan Hill (408) 842-7740 
San Martin and other unincorporated Santa Clara county areas (408) 842-7740 
Gilroy (408) 842-7740 
Project Sentinel Gilroy Office
7415 Eigleberry St. Suite B
Gilroy, CA 95020	

Project Sentinel is a non-profit corporation. The agency's services include tenant and landlord counseling and mediation of landlord tenant disputes
 
Santa Clara District Attorney 
Consumer Protection Unit 
County Government Center 
70 West Hedding Street 
San Jose, CA 95110-1705 
(408) 792-2881
Renter must reside in Santa Clara County. 
	
•	Provide phone referrals for 
landlord/tenant mediation. 


SANTA CRUZ COUNTY 

County of Santa Cruz District Attorney Office 
Department of Consumer Affairs 
701 Ocean Street, Room 200 
Santa Cruz, CA 95060 
(831) 454-2050
http://sccounty01.co.santa-cruz.ca.us/DAInternet/
Renter must reside in Santa Cruz County. 	Landlord-Tenant Advisor Desk 
Landlord/Tenant 24 hour Recorded Information…(831) 454-2128
County of Santa
Cruz Conflict Resolution Center 
783 Rio Del Mar Boulevard, Suite 65
Aptos, CA 95003
(831) 685-3403 	
•	Provides landlord/tenant mediation. 




SHASTA COUNTY 


Legal Services of Northern California Shasta Regional Office
Lassen, Modoc, Shasta, Siskiyou & 
Trinity Counties
1370 West Street 
Redding, CA 96001 
(530) 241-3565 
www.lsnc.net/
Provides landlord/tenant mediation.
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 


SIERRA COUNTY 

Legal Services of Northern California 
190 Reamer Street 
Auburn, CA 95603 
(530) 823-7560 
(800) 660-6107 
*Renter must reside in Amador, 
Placer, Nevada, Calaveras, El Dorado, 
and Sierra Counties. 	
•	Provides tenant consultation on any subject 
relative to a rental. 



SISKIYOU COUNTY 


Legal Services of Northern California 
Shasta Regional Office
Lassen, Modoc, Shasta, Siskiyou & Trinity Counties
1370 West Street 
Redding, CA 96001 
(530) 241-3565 
www.lsnc.net/
Provides services to low-income consumers
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 



SOLANO COUNTY 


Pacific Community Services, Inc. 
329 Railroad Avenue 
Pittsburg, CA 94565 
(925) 439-1056
(925) 439-0831 (fax) 
www.pcsi.org/
Renter must reside in Contra Costa and 
Solano Counties only. 
934 Missouri Street 
Fairfield, CA 94533 
(800) 914-6874 (Solano County residents only)
(707) 427-2435 (out of Solano County)	•	Provides information and assistance 
in dealing with the following areas:
Evictions 
Unlawful detainer actions 
Deposit returns 
Habitability issues 
Getting repairs done 
Mediation of tenant/landlord disputes 
Legal counseling 
Pre-rental counseling 
Benicia Housing Authority 
28 Riverhill Drive 
Benicia, CA 94510 
(707) 745-2071 
Renter must reside in Fairfield, Vacaville, 
and Suisun City. 	
•	Provides landlord/tenant information.



 
SONOMA COUNTY 

Fair Housing of Sonoma Country 
1300 North Dutton
Santa Rosa, CA 95401
(707) 579-5033	Provides information and referrals for landlords and tenants in the areas of housing discrimination and landlord-tenant relationships, law and practices.
Legal Services of Northern California
Solano County Office 
1810 Capitol Street 
Vallejo, CA 94590 
(707) 643-0054
www.lsnc.net/
Provides services to low-income consumers.



STANISLAUS COUNTY 

California Rural Legal Assistance
801 15th Street, Suite B
Modesto, CA 95354
(209) 577-3811	Provides landlord/tenant information. 
Project Sentinel - Modesto 
1419 K Street 
Modesto, CA 95354
Phone: (209) 236-1577
Fax: (209) 236-1578
Email: modesto@housing.org
Web Site: www.housing.org/modesto.htm
 


SUTTER COUNTY 
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 
TEHAMA COUNTY 



Legal Services of Northern California
Butte Regional Office
Butte, Plumas, Glenn, Tehama, &
Colusa Counties
541 Normal Avenue
Chico, CA 95927
(530) 345-9493 
www.lsnc.net/
Provides services to low-income consumers.
Consumer may resort to civil resolution sources (Small Claims, private attorney, Better Business Bureau). 




TRINITY COUNTY 

Legal Services of Northern California
Shasta Regional Office
Lassen, Modoc, Shasta, Siskiyou &
Trinity Counties
1370 West Street 
Redding, CA 96001 
(530) 241-3565 
www.lsnc.net/
Provides services to low-income consumers.
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 





TULARE COUNTY 


Central California Legal Services
1999 Tuolumne St., Ste. 700
Fresno, CA 93721
In Fresno: 559-570-1200 
In Merced: 209-723-5466
In Visalia: 559-733-8770
www.centralcallegal.org/
Provides free legal assistance to low income families in the following counties: Fresno, Kings, Mariposa, Merced, Tulare, and Tuolumne. 
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 




TUOLUMNE COUNTY 

Central California Legal Services
1999 Tuolumne St., Ste. 700
Fresno, CA 93721
In Fresno: 559-570-1200 
In Merced: 209-723-5466
In Visalia: 559-733-8770
www.centralcallegal.org/
Provides free legal assistance to low income families in the following counties: Fresno, Kings, Mariposa, Merced, Tulare, and Tuolumne. 
Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau). 




VENTURA COUNTY 


County of Ventura District Attorney 
Consumer Mediation Unit 
800 South Victoria Avenue 
Ventura, CA 93009 
(805) 654-2500 
Consumer mediation: (805) 654-3110
Renter must reside in Ventura County. 	

•	Provides landlord/tenant mediation. 
Commission on Human Concerns 
621 Richmond Avenue 
Oxnard, CA 93030 
(805) 436-4000
946 E. Thompson Blvd
Ventura CA 93001
805-648-6088	

•	Provides landlord/tenant information. 
•	Individuals must meet low income 
criteria. 
Housing Rights Center
520 S. Virgil Ave., Suite 400
Los Angeles, CA 90020
( 800) 477-5977
www.hrc-la.org/ 
Telephone and in-person counseling to both tenants and landlords regarding their respective rights and responsibilities under California law and local city ordinances.
HRC provides services to the following areas:
Camarillo, Fillmore, Moorpark, Ojai, Oxnard, Port Hueneme, Santa Paula, San Buenaventura, Thousand Oaks and Unincorporated Ventura County. 
Human Services for the City of Oxnard 
305 West Third Street
Oxnard, CA 93030 
(805) 385-7947 	Housing Complaints


 
YOLO COUNTY 


Community Mediation Services 
and City of Davis Fair Housing Services 
604 2nd Street 
Davis, CA 95616 
(530) 757-5623 	Educates and assists tenants and landowners through information and mediation as needed.
Legal Services of Northern California
Yolo County Office 
619 North Street 
Woodland, CA 95695
(530) 662.-1065
www.lsnc.net/
Provides services to low-income consumers



YUBA COUNTY 


Consumer may resort to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).
Publications available: Legal Guide Sheet LT-1 through 8 
"California Tenants, Your Rights and Responsibilities"-booklet order form. 
See also: Consumer Agencies (Local) in C of this Directory. 
Other referrals: Lawyer Referrals

EVICTION PROCEDURES 

Eviction procedures may be initiated in two ways: 
1.	Three-day notice 

2.	Thirty-day notice 

THREE DAY NOTICE 

A landlord can give a three day notice to pay or quit the premises when:
 
a.	The tenant is behind in rent by not paying on the date stated in the rental agreement (does not pay on the first of the month or when due).
 
b.	The tenant violated one of the terms stated in the rental agreement (fails to properly maintain the condition of the rental property) 

THIRTY DAY NOTICE

The landlord can terminate a periodic tenancy by giving a thirty day notice. 
A landlord can reclaim his or her property at any time as long as proper written notice is given. A consumer can verify any exception to this rule by checking with their County Board of Supervisors. Laws can vary slightly by county, and the Board of Supervisors can determine if county guidelines affect the procedure to be followed by the landlord to evict a tenant. See "Just Cause Eviction" below.

Once the three or thirty day notice has been issued and that time has elapsed and the tenant has not vacated the premises, the landlord may file an unlawful detainer action in municipal court. 

UNLAWFUL DETAINER LAWSUIT

The landlord must file an action in municipal court and be awarded the unlawful detainer action to evict a tenant. The eviction process is a judicial, court-administered procedure that does not permit landlords to physically remove a tenant from the premises, lock a tenant out, or cut off utilities such as water or power, or seize the tenant's belongings to carry out the eviction. If the tenant chooses not to respond to either a three or thirty day notice, and unlawful detainer will be issued to the tenant.

In most cases, a tenant has only five days in which to respond to this lawsuit. The tenant must respond within this time by filing the correct legal document with the clerk of the court in which the lawsuit was originally filed. By responding to the unlawful detainer within the allotted time, the tenant will then be entitled to go before a judge to contest the eviction. 
If the tenant fails to respond, the court may enter a default judgment in favor of the landlord. In either case, it will ultimately be the judge's decision as to whether the eviction will take place.

DEFAULT JUDGEMENT

If the tenant chooses not to appear in court to contest the unlawful detainer lawsuit, a judge may find the tenant to be in default. The tenant waives any rights by not appearing. In this case the court clerk issues a default judgment for the possession of premises and a writ of possession which the landlord presents to a sheriff or court's Marshall for the actual eviction. 

WRIT OF POSSESSION 

If the tenant does not leave voluntarily, the landlord may obtain a writ of possession from the court. The writ of possession allows the sheriff to forcibly evict a tenant. If the judge finds in favor of the landlord, the landlord must then request a writ of possession from the court. Before evicting a tenant, the sheriff or Marshall will serve that individual with a copy of the writ. The cost of this service will be added to the other costs of the lawsuit, (which the landlord will collect from the tenant). 

After a tenant is served with the writ of possession, he or she has five days to move. If, after five days, a tenant has not quit the rented premises, that individual can be physically removed by the proper authorities. At this time the utilities may be turned off and the tenant locked out of the premises. 


If the tenant's belongings are still in the rental, the sheriff or Marshall may either remove these items or have the landlord store them. The landlord can then charge the individual reasonable storage fees. If these items are not reclaimed within 18 days following the eviction, the landlord may seize them. See Legal Guide Sheets LT-4 and LT-5 for writ of possession information. 

JUST CAUSE EVICTION 

Some cities and counties have implemented a "just cause" eviction provision which requires landlords to provide a reason for evicting a tenant. These cities and counties are usually under rent control. These cities and counties are usually under rent control. Under normal circumstances, the information that is provided to tenants is that landlords are not usually required to provide a reason for an eviction. 
Consumer may check landlord/tenant referral sources by county and may also request Legal Guide Sheets 1 through 5.


PROPERTY MANAGER 

If a landlord hires a resident manager to manage his rental property and the employee lives on site, the manager is not required to be licensed by the California Department of Real Estate. 
However, if a landlord hires a person to manage the rental property and the employee lives off site, the manager must register With (notify) the Department of Real Estate. 
If the rental property is 16 units or more, a site manager must register with, (notify), the department (per California Administrative Code 4). 




Department of Real Estate 
2201 Broadway 
Sacramento, CA 95818 
(916) 227-0864 (consumer information) 
(916) 227-0931 (licensing information) 
www.dre.ca.gov/ 
For a listing of district offices, 
see Real Estate, Department of 
under R in this directory.

 
No state law requires landlords to pay interest on security deposits. In most localities, landlords do not have to pay tenants interest on deposits or put deposits in a separate bank account, (unless specifically agreed upon in a lease or rental agreement). Some landlords have found it is good public relations to pay tenants interest on their deposits, (even if no local law requires it). 


However, some cities require landlords to pay or credit tenants with interest on security deposits. A few cities require that these funds be kept in separate interest-bearing accounts. 
Consumers may contact their local city councils or county board of supervisors in their area for information about security deposit interest/bearing accounts in their county of residence.

 
LANDLORD/TENANT RENT CONTROL

California has no statewide rent control law. Cities and Courts may establish rent control on a local basis, either through the initiative process or by the act of a city council. A county board of supervisors can also enact rent control in unincorporated areas of the county. 
Where to Get Information about Rent Control:
The following organizations can assist consumers with questions about rent control ordinances in their area: 

•	The City Rent Control Board can supply the consumer with a current copy of the local ordinance and sometimes a brochure explaining the ordinance. Consumers may seek assistance from the office of the mayor or city manager for the address of the local rent control board.
 
•	A local apartment owner's association can also provide the consumer with general information on rent control ordinances in the area they serve. 

For Sacramento:

State of California Apartment Association 
1414 K Street, Suite 610 
Sacramento, CA 95814 
(916) 447-7881 (recorded information) 

•	Alternate Dispute Resolution programs in the city or county where these ordinances are enforced. 

•	Local attorneys can be an additional resource. Consumers should consult the yellow pages for attorneys who specialize in landlord/tenant law and whose offices are in or near the city whose ordinances are in question. 

Publications available: Landlord/Tenant Legal Guide Sheets LT-1 through LT-8




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