State of California California Department of Consumer Affairs

Internet Auctions

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INTERNET AUCTIONS

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Internet auctions are not regulated by the state government in California.


The following tips are recommended to avoid being scammed.

  • Understand how the auction works. Information is provided in the auction web sites. You should ask questions before you bid.
  • Check out the seller, and contact the Better Business Bureau.
  • Be especially careful if the seller is a private individual. Private sellers are not regulated therefore if you have a problem, it could be very difficult to resolve.


The online auction may have a fraud protection program and/or a dispute resolution program.


Complaints may also be filed with:

Consumer Response Center The Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
www.ftc.gov


National Fraud Information Center National Consumers League
PO BOX 65868
Washington, D.C. 20035
www.fraud.org


Better Business Bureau Online, Inc.
4200 Wilson Boulevard, 8th Floor
Arlington, VA 22203
www.bbbonline.org


The Internet Fraud Complaint Center (IFCC) is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).

Internet Fraud Complaint Center (IFCC)
www.ic3.gov



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