State of California California Department of Consumer Affairs

Health Care (Discrimination)

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This office investigates complaints about discrimination in medical services or personal mistreatment relative to discriminatory practices. Convalescent homes that accept Medi-Cal and Medicaid patients and who practice discrimination should be reported to Department of Health Services.</p><br>   
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<p>The [http://www.dhcs.ca.gov/ '''Department of Heath Care Services]''' investigates complaints about discrimination in medical services or personal mistreatment relative to discriminatory practices. Convalescent homes that accept Medi-Cal and Medicaid patients and who practice discrimination should be reported to Department of Health Services.</p><br>   
      
      
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'''Department of Health Services'''<br>    
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'''<font color="#4AA02C">Department of Health Care Services</font color="#4AA02C">'''<br>
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Office of Civil Rights<br>     
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'''Office of Civil Rights'''<br>     
714 P Street, Room 1050<br>     
714 P Street, Room 1050<br>     
Sacramento, CA 95814<br>     
Sacramento, CA 95814<br>     
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(916) 657-1411<br>    
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(916) 445-4171<br>
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(916) 657-0153 Fax <br>   
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[http://www.dhs.ca.gov/ '''www.dhs.ca.gov''']<br>     
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[http://www.dhcs.ca.gov/ '''www.dhcs.ca.gov''']<br>     
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<p>Federal level for administration of health care programs. Individuals should call for instructions to file a complaint if they are discriminated against by welfare, health agencies, or hospitals because of race, origin, age, or handicap.</p><br>     
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<p>The [http://www.os.dhhs.gov/ '''US Department of Health and Human Services]''' is at the Federal level for administration of health care programs. Consumers can call for instructions on how to file a complaint if they are discriminated against by welfare, health agencies, or hospitals because of race, origin, age, or handicap.</p><br>     
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'''U.S. Department of Health and Human Services'''<br>    
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'''<font color="#4AA02C">US Department of Health and Human Services</font color="#4AA02C">'''<br>
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Civil Rights Office<br>     
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'''Civil Rights Office'''<br>     
50 United Nations Plaza, Room 322<br>     
50 United Nations Plaza, Room 322<br>     
San Francisco, CA 94102<br>     
San Francisco, CA 94102<br>     
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<p>A nonpartisan, nonprofit organization which investigates discrimination, harassment, or violation of rights of the elderly minors, and minorities, gender-based or racial issues, sexual orientation issues to protect individual  
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<p>The [http://www.aclu.org/ '''American Civil Liberties Union (ACLU)]''' is a nonpartisan, nonprofit organization which investigates discrimination, harassment, or violation of rights of the elderly minors, and minorities, gender-based or racial issues, sexual orientation issues to protect individual liberties.</p><br>     
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liberties.</p><br>     
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'''American Civil Liberties Union'''<br>    
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'''<font color="#4AA02C">American Civil Liberties Union</font color="#4AA02C">'''<br>
1616 Beverly Boulevard<br>     
1616 Beverly Boulevard<br>     
Los Angeles, CA 90026<br>     
Los Angeles, CA 90026<br>     
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'''American Civil Liberties Union'''<br>    
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'''<font color="#4AA02C">American Civil Liberties Union</font color="#4AA02C">'''<br>
1663 Mission Street, Suite 460<br>     
1663 Mission Street, Suite 460<br>     
San Francisco, CA 94103<br>     
San Francisco, CA 94103<br>     
(415) 621-2493<br>     
(415) 621-2493<br>     
(415) 255-1478 Fax<br>     
(415) 255-1478 Fax<br>     
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(415) 621-2488 (advice line, M-F 10-3)<br>     
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(415) 621-2488 Advice line, M-F 10-3<br>     
[http://www.aclu.org/ '''www.aclu.org'''] <br>     
[http://www.aclu.org/ '''www.aclu.org'''] <br>     
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<p>Convalescent homes (nursing homes) or hospitals which practice discrimination against individuals who require medical treatment through the three programs listed should be referred to the proper
 
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agency.</p><br>
 
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'''MEDICAL/MEDICARE/MEDICAID'''<br>   
'''MEDICAL/MEDICARE/MEDICAID'''<br>   
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'''Department of Health Services'''<br>    
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'''<font color="#4AA02C">Department of Health Services</font color="#4AA02C">'''<br>
'''Licensing and Certification Division'''<br>     
'''Licensing and Certification Division'''<br>     
7801 Folsom Boulevard, Suite 200<br>     
7801 Folsom Boulevard, Suite 200<br>     
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[http://www.dhs.ca.gov/ '''www.dhs.ca.gov''']<br>     
[http://www.dhs.ca.gov/ '''www.dhs.ca.gov''']<br>     
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Licenses the individuals who manage convalescent homes
 
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(skilled nursing facilities).</p><br>   
 
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'''Department of Health Services'''<br>  
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'''<font color="#4AA02C">Department of Health Services</font color="#4AA02C">'''<br>
'''Nursing Home Administrator Program'''<br>     
'''Nursing Home Administrator Program'''<br>     
1615 Capital Mall, Suite 3202<br>     
1615 Capital Mall, Suite 3202<br>     
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<p>Will take complaints about convalescent (nursing) homes and residential care facilities.</p><br>   
 
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'''Department of Aging'''<br>    
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'''<font color="#4AA02C">Department of Aging</font color="#4AA02C">'''<br>
'''Long Term Care Ombudsman Program'''<br>     
'''Long Term Care Ombudsman Program'''<br>     
1300 National Drive, Suite 200<br>     
1300 National Drive, Suite 200<br>     
Sacramento, CA 95834<br>     
Sacramento, CA 95834<br>     
(916) 323-6681<br>     
(916) 323-6681<br>     
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(800) 231-4024 (Ombudsman Hotline)<br>     
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(800) 231-4024 Ombudsman Hotline<br>     
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[http://www.aging.ca.gov/ '''www.aging.ca.gov/''']<br>     
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[http://www.aging.ca.gov/ '''www.aging.ca.gov''']<br>     

Latest revision as of 16:55, 30 April 2012

735-Other State Agencies

HEALTH CARE (DISCRIMINATION)

 go back


The Department of Heath Care Services investigates complaints about discrimination in medical services or personal mistreatment relative to discriminatory practices. Convalescent homes that accept Medi-Cal and Medicaid patients and who practice discrimination should be reported to Department of Health Services.


Department of Health Care Services
Office of Civil Rights
714 P Street, Room 1050
Sacramento, CA 95814
(916) 445-4171

www.dhcs.ca.gov


The US Department of Health and Human Services is at the Federal level for administration of health care programs. Consumers can call for instructions on how to file a complaint if they are discriminated against by welfare, health agencies, or hospitals because of race, origin, age, or handicap.


US Department of Health and Human Services
Civil Rights Office
50 United Nations Plaza, Room 322
San Francisco, CA 94102
(415) 437-8310
(800) 368-1019
www.os.dhhs.gov


The American Civil Liberties Union (ACLU) is a nonpartisan, nonprofit organization which investigates discrimination, harassment, or violation of rights of the elderly minors, and minorities, gender-based or racial issues, sexual orientation issues to protect individual liberties.


American Civil Liberties Union
1616 Beverly Boulevard
Los Angeles, CA 90026
(213) 977-9500
www.aclu.org/


American Civil Liberties Union
1663 Mission Street, Suite 460
San Francisco, CA 94103
(415) 621-2493
(415) 255-1478 Fax
(415) 621-2488 Advice line, M-F 10-3
www.aclu.org


MEDICAL/MEDICARE/MEDICAID

Department of Health Services
Licensing and Certification Division
7801 Folsom Boulevard, Suite 200
Sacramento, CA 95826
(800) 554-0354
(916) 229-3400
(916) 229-3465 Fax
www.dhs.ca.gov


Department of Health Services
Nursing Home Administrator Program
1615 Capital Mall, Suite 3202
Sacramento, CA 95814
(916) 552-8780
(916) 552-8777 Fax


Department of Aging
Long Term Care Ombudsman Program
1300 National Drive, Suite 200
Sacramento, CA 95834
(916) 323-6681
(800) 231-4024 Ombudsman Hotline
www.aging.ca.gov



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