State of California California Department of Consumer Affairs

Federal Communications Commission

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| <h4 align="center"><big>FEDERAL COMMUNICATIONS COMMISSION</big><br /></h4>
| <h4 align="center"><big>FEDERAL COMMUNICATIONS COMMISSION</big><br /></h4>
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<p>The [http://www.fcc.gov/ '''Federal Communications Commission (FCC)]''' regulates the non-governmental use of radio frequencies that include both radio and television (also cable TV) broadcasts used for communications and entertainment. The Commission receives complaints about television and radio broadcasting and interference, including citizen's band and amateur radio. The FCC also has jurisdiction over long distance telephone companies.</p>
<p>The [http://www.fcc.gov/ '''Federal Communications Commission (FCC)]''' regulates the non-governmental use of radio frequencies that include both radio and television (also cable TV) broadcasts used for communications and entertainment. The Commission receives complaints about television and radio broadcasting and interference, including citizen's band and amateur radio. The FCC also has jurisdiction over long distance telephone companies.</p>
   
   
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'''FCC National Call Center (NCC)'''<br>
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'''<font color="#4AA02C">FCC National Call Center (NCC)</font color="#4AA02C">'''<br>
445 12th Street, SW<br>
445 12th Street, SW<br>
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Washington, DC 20554 (888) 225-5322 (toll free) <br>   
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Washington, DC 20554<br>
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(888) 225-5322<br>   
[http://www.fcc.gov/ '''www.fcc.gov''']<br>
[http://www.fcc.gov/ '''www.fcc.gov''']<br>
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'''Complaint Jurisdiction:'''<br>
'''Complaint Jurisdiction:'''<br>
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<p>The NCC is able to advise consumers of their rights on the following issues:
<p>The NCC is able to advise consumers of their rights on the following issues:
telephone slamming Telephone, Consumer Protection Act -unwanted telephone solicitations,
telephone slamming Telephone, Consumer Protection Act -unwanted telephone solicitations,
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television or radio reception interference.</p><br>   
television or radio reception interference.</p><br>   
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'''Complaints outside jurisdiction:'''<br>  
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'''Complaints outside jurisdiction:'''<br>
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<p>Cable TV service or billing, problems, false or misleading advertising.</p><br>  
<p>Cable TV service or billing, problems, false or misleading advertising.</p><br>  
   
   
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<p> For complaints about political broadcasting:</p>
 
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'''FCC Fairness and Political Programming'''<br>  
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'''For complaints about political broadcasting''':<br>
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'''<font color="#4AA02C">FCC Fairness and Political Programming</font color="#4AA02C">'''<br>
Broadcast Branch - Mass Media<br>  
Broadcast Branch - Mass Media<br>  
445 12th Street SW<br>
445 12th Street SW<br>
Washington, DC 20554<br>   
Washington, DC 20554<br>   
(888) 225-5322<br>
(888) 225-5322<br>
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(888) 835-5322 (TTY) <br>   
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(888) 835-5322 TTY <br>   
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(888) 418-0232 (Fax)<br>
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(888) 418-0232 Fax<br>
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<p>The '''FCC Complaints and Investigations Branch Mass Media''' handles complaints pertaining to TV and radio program or advertising content. Does not handle complaints concerning false or misleading advertising.  All complaints must be in writing.</p>
<p>The '''FCC Complaints and Investigations Branch Mass Media''' handles complaints pertaining to TV and radio program or advertising content. Does not handle complaints concerning false or misleading advertising.  All complaints must be in writing.</p>
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'''FCC Complaints and Investigations Branch Mass Media'''<br>  
+
'''<font color="#4AA02C">FCC Complaints and Investigations Branch Mass Media</font color="#4AA02C">'''<br>
445 12th Street SW<br>
445 12th Street SW<br>
Washington, DC 20554<br>   
Washington, DC 20554<br>   
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(866) 918-5777 Television<br>
(866) 918-5777 Television<br>
(877) 479-1433 TTY<br>
(877) 479-1433 TTY<br>
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<p>The '''FCC Common Carrier Bureau''' handles long-distance telephone calls outside California or to a foreign county, other enforcement issues</p>
<p>The '''FCC Common Carrier Bureau''' handles long-distance telephone calls outside California or to a foreign county, other enforcement issues</p>
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'''FCC Common Carrier Bureau'''<br>
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'''<font color="#4AA02C">FCC Common Carrier Bureau</font color="#4AA02C">'''<br>
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Informal Complaints and Public Inquiries Branch<br>  
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445 12 Street SW<br>
445 12 Street SW<br>
Washington, DC 20554<br>   
Washington, DC 20554<br>   
(888) 225-5322<br>
(888) 225-5322<br>
[http://www.fcc.gov/ '''www.fcc.gov''']<br>  
[http://www.fcc.gov/ '''www.fcc.gov''']<br>  
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<p>'''Publications available:''' None are offered by the Consumer Information Center</p> 
 
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<p>'''See also:''' Advertising and Broadcast Interference</p>
 
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<p>'''Other referrals:''' None</p><br>
 
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Revision as of 16:40, 28 September 2010

FEDERAL COMMUNICATIONS COMMISSION

go back


The Federal Communications Commission (FCC) regulates the non-governmental use of radio frequencies that include both radio and television (also cable TV) broadcasts used for communications and entertainment. The Commission receives complaints about television and radio broadcasting and interference, including citizen's band and amateur radio. The FCC also has jurisdiction over long distance telephone companies.

FCC National Call Center (NCC)
445 12th Street, SW
Washington, DC 20554
(888) 225-5322
www.fcc.gov


Complaint Jurisdiction:

The NCC is able to advise consumers of their rights on the following issues: telephone slamming Telephone, Consumer Protection Act -unwanted telephone solicitations, unwanted FAX solicitations, cable broadcast interference, telephone pay-per-call services cellular bill & service complaints, indecent or obscene broadcasts, CB interference, telephone dial-a-porn television & radio broadcast programming, telephone calling cards, television or radio reception interference.


Complaints outside jurisdiction:

Cable TV service or billing, problems, false or misleading advertising.



For complaints about political broadcasting:

FCC Fairness and Political Programming
Broadcast Branch - Mass Media
445 12th Street SW
Washington, DC 20554
(888) 225-5322
(888) 835-5322 TTY
(888) 418-0232 Fax


The FCC Complaints and Investigations Branch Mass Media handles complaints pertaining to TV and radio program or advertising content. Does not handle complaints concerning false or misleading advertising. All complaints must be in writing.

FCC Complaints and Investigations Branch Mass Media
445 12th Street SW
Washington, DC 20554
(866) 267-7202 Radio
(866) 918-5777 Television
(877) 479-1433 TTY


The FCC Common Carrier Bureau handles long-distance telephone calls outside California or to a foreign county, other enforcement issues

FCC Common Carrier Bureau
445 12 Street SW
Washington, DC 20554
(888) 225-5322
www.fcc.gov



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