State of California California Department of Consumer Affairs


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Internet auctions are not regulated by the state government in California. eBay is a type of internet auction. Refer consumer to the following numbers to contact eBay and/or PayPal.

EBay, Inc.
(408) 376-7400

(402) 935-2050

The Santa Clara County District Attorney’s Consumer Mediation Unit will accept complaints against E-Bay and PayPal, in cases where the complaint is against E-Bay or PayPal procedures (i.e., not against another buyer/seller). This office will also accept any complaint against a business if the business and/or the consumer filing the complaint are located in Santa Clara County. Consumers may contact this office at:

Santa Clara District Attorney
Consumer Mediation Unit
70 West Hedding Street, West Wing
San Jose, CA 95110
Telephone: (408) 792-2880
(408) 279-8742 Fax

Publications available: None are offered by the Consumer Information Center

See also: Internet Auctions

Other referrals: None

Consumer Resource & Referral Guide Consumer Resource & Referral Guide
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