Credit Union Administration
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The National Credit Union Administration examines and supervises federally chartered credit unions and insures the member accounts of federally chartered credit unions and most stated chartered credit unions.
Complaint jurisdiction:
Problems with credit unions and possible violations of the Equal Credit Opportunity Act (Regulation B), Truth in Lending Act (Regulation Z), Fair Credit Reporting Act, Electronic Fund Transfer Act (Regulation E), the Federal Credit Union Act, Federal Credit Union Bylaws, and the National Credit Union Administration Rules and Regulations. Consumer questions about account insurance should be directed to NCUA, unless the credit union is privately insured.
Complaints outside jurisdiction:
State chartered credit unions
Federally Chartered:
National Credit Union Administration
1900 Duke Street, Suite 300
Alexandria, VA 22314-3428
(800) 755-1030
(800) 827-9650 Federal Credit Union Fraud Hotline
(703) 518-4620 Fax
region2@ncua.gov Email
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