State of California California Department of Consumer Affairs

Consumer Agencies (Local)

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<p>[[File:Whitebox.jpg|851-Local City/County Agencies|link=_Hint]]</p>
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| <h4 align="center"><big>CONSUMER AGENCIES (LOCAL)</big><br /></h4>
| <h4 align="center"><big>CONSUMER AGENCIES (LOCAL)</big><br /></h4>
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<p>Many of the local consumer agencies listed below are able to provide consumer assistance for a variety of issues. If no county is listed, the consumer may have to resort to Small Claims Court, the Better Business Bureau, or a private attorney.</p><br>  
<p>Many of the local consumer agencies listed below are able to provide consumer assistance for a variety of issues. If no county is listed, the consumer may have to resort to Small Claims Court, the Better Business Bureau, or a private attorney.</p><br>  
-
'''See Landlord/Tenant''' entry for Landlord/Tenant referrals by county.<br>
 
-
<big>'''ALAMEDA COUNTY:'''</big><br>
+
==ALAMEDA COUNTY==
-
'''Alameda County District Attorney'''<br>
+
'''<font color="#4AA02C">Alameda County District Attorney</font color="#4AA02C">'''<br>
-
Consumer and Environmental Protection Division<br>
+
'''Consumer and Environmental Protection Division'''<br>
7677 Oakport Street, #400<br>
7677 Oakport Street, #400<br>
Oakland, CA 94621<br>
Oakland, CA 94621<br>
(510) 569-9281<br>
(510) 569-9281<br>
-
* Does not mediate landlord/tenant disputes.<br>  
+
 
-
* Mediates consumer and business disputes.<br>  
+
*Does not mediate landlord/tenant disputes.<br>  
-
* Investigates business fraud.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Provides referrals to other agencies.<br>
+
*Investigates business fraud.<br>  
-
'''*Respondent must reside in Alameda County.'''<br>
+
*Provides referrals to other agencies.<br>
   
   
-
'''Eden Council for Hope and Opportunity, Inc. (ECHO)'''<br>
+
'''<font color="#4AA02C">Eden Council for Hope and Opportunity, Inc. (ECHO)
 +
</font color="#4AA02C">'''<br>
770 A Street<br>
770 A Street<br>
Hayward, CA 94541<br>
Hayward, CA 94541<br>
Line 39: Line 41:
Berkeley, CA (510) 845-9030<br>
Berkeley, CA (510) 845-9030<br>
Livermore,CA (510) 449-7340<br>
Livermore,CA (510) 449-7340<br>
-
Oakland, CA (510) 836-4826 (RAP)<br>  
+
Oakland, CA (510) 836-4826<br>
-
* Provides landlord/tenant counseling and mediation.<br>  
+
 
-
* Offers assistance to renters who have experienced temporary financial setback repayment contract set up with landlord).<br>  
+
*Provides landlord/tenant counseling and mediation.<br>  
-
* Renters Assistance Program (RAP).<br>
+
*Offers assistance to renters who have experienced temporary financial setback repayment contract set up with landlord).<br>  
-
'''Renter must reside in the city of Oakland.'''<br>
+
*Renters Assistance Program (RAP).<br>
-
'''Berkeley Rent Stabilization Board'''<br>
+
'''<font color="#4AA02C">Berkeley Rent Stabilization Board</font color="#4AA02C">'''<br>
2125 Milvia Street<br>
2125 Milvia Street<br>
Berkeley, CA 94704<br>
Berkeley, CA 94704<br>
(510) 644-6128<br>
(510) 644-6128<br>
[http://www.ci.berkeley.ca.us/rent/ '''www.ci.berkeley.ca.us/rent/''']<br>
[http://www.ci.berkeley.ca.us/rent/ '''www.ci.berkeley.ca.us/rent/''']<br>
-
* Provides landlord/tenant counseling and mediation.<br>
 
-
* Provides information about rent control or general rental information for residents in Berkeley.<br>
 
-
* Provides general information about landlord/tenant issues for any consumer<br>
 
 +
*Provides landlord/tenant counseling and mediation.<br>
 +
*Provides information about rent control or general rental information for residents in Berkeley.<br>
 +
*Provides general information about landlord/tenant issues for any consumer<br>
-
<big>'''BUTTE COUNTY:'''</big><br>
 
-
'''Legal Services of Northern California Butte Regional Office'''<br>
+
==BUTTE COUNTY==
 +
 
 +
'''<font color="#4AA02C">Legal Services of Northern California </font color="#4AA02C">'''<br>
 +
'''Butte Regional Office'''<br>
541 Normal Avenue<br>
541 Normal Avenue<br>
Chico, CA 95928<br>
Chico, CA 95928<br>
(800) 345-9491<br>
(800) 345-9491<br>
[http://www.lsnc.net/ '''www.lsnc.net''']<br>
[http://www.lsnc.net/ '''www.lsnc.net''']<br>
-
* Takes cases for low-income individuals who cannot afford legal assistance.<br>  
+
 
-
* Provides assistance for landlord/tenant issues to low-income individuals and  
+
*Takes cases for low-income individuals who cannot afford legal assistance.<br>  
-
people over 60 years old.<br>  
+
*Provides assistance for landlord/tenant issues to low-income individuals and people over 60 years old.<br>  
-
* Mediates consumer and social welfare service disputes.<br>  
+
*Mediates consumer and social welfare service disputes.<br>  
-
* Provides referrals to other agencies.<br>
+
*Provides referrals to other agencies.<br>
-
'''*Complainant and respondent must reside in Butte County.'''<br>
+
-
'''Mediation Center of the North Valley'''<br>
+
'''<font color="#4AA02C">Mediation Center of the North Valley</font color="#4AA02C">'''<br>
341 Broadway, Suite 200<br>
341 Broadway, Suite 200<br>
Chico, CA 95928<br>
Chico, CA 95928<br>
(530) 899-2277<br>
(530) 899-2277<br>
-
* Provides mediation services for a variety of consumer related disputes.<br>
 
-
* Provides landlord/tenant mediation<br>
 
 +
*Provides mediation services for a variety of consumer related disputes.<br>
 +
*Provides landlord/tenant mediation<br>
-
<big>'''CONTRA COSTA COUNTY:'''</big><br>
 
-
'''Contra Costa County District Attorney's Office'''<br>
+
==CONTRA COSTA COUNTY==
-
Special Operations Division<br>
+
-
725 Court Street, 4th Floor<br>
+
-
PO Box 670<br>
+
-
Martinez, CA 94553<br>
+
-
(925) 646-4620<br>
+
-
* Does not mediate landlord/tenantdisputes.<br>
+
-
* Mediates consumer and business disputes.<br>
+
-
* Provides referrals to other agencies.<br>
+
 +
'''<font color="#4AA02C">Contra Costa County District Attorney's Office</font color="#4AA02C">'''<br>
 +
'''Special Operations Division - Consumer Fraud'''<br>
 +
900 Ward Street, 4th Floor<br>
 +
Martinez, CA 92353<br>
 +
(925) 957-8604<br>
 +
*Does not mediate landlord/tenantdisputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Provides referrals to other agencies.<br>
-
'''California Community Dispute Services:'''<br>
+
 
 +
 
 +
'''<font color="#4AA02C">California Community Dispute Services</font color="#4AA02C">'''<br>
13925 San Pablo Avenue<br>
13925 San Pablo Avenue<br>
San Pablo, CA 94806<br>
San Pablo, CA 94806<br>
(510) 231-4190<br>
(510) 231-4190<br>
-
* Provides mediation arbitration conciliation for consumers and business disputes.<br>
 
-
* Investigates consumer fraud.<br>
 
-
* Provides referrals to other agencies.<br>
 
 +
*Provides mediation arbitration conciliation for consumers and business disputes.<br>
 +
*Investigates consumer fraud.<br>
 +
*Provides referrals to other agencies.<br>
 +
==FRESNO COUNTY==
-
<big>'''FRESNO COUNTY:'''</big><br>
+
'''<font color="#4AA02C">County of Fresno Rent Sense</font color="#4AA02C">'''<br>
-
 
+
-
'''County of Fresno Rent Sense'''<br>
+
2220 Tulare Street, 6th Floor (Mailing Address only)<br>
2220 Tulare Street, 6th Floor (Mailing Address only)<br>
Fresno, CA 93721<br>
Fresno, CA 93721<br>
(559) 488-3500<br>
(559) 488-3500<br>
-
* Provides recorded information on landlord/tenant issues.<br>
 
 +
*Provides recorded information on landlord/tenant issues.<br>
-
<big>'''GLENN COUNTY:'''  (See Butte County listing.)</big><br>
 
 +
==GLENN COUNTY (See Butte County listing)==
-
<big>'''HUMBOLDT COUNTY:'''</big><br>
 
-
'''Humboldt District Attorney'''<br>
+
 
 +
==HUMBOLDT COUNTY==
 +
 
 +
'''<font color="#4AA02C">Humboldt District Attorney</font color="#4AA02C">'''<br>
825 5th Street<br>
825 5th Street<br>
Eureka, CA 95501<br>
Eureka, CA 95501<br>
-
(707) 445-7411<br>
+
(707) 445-7411<br>
-
*       Provides referrals only.<br>  
+
-
* Investigates Consumer Fraud.<br>
+
*Provides referrals only.<br>  
 +
*Investigates Consumer Fraud.<br>
-
<big>'''KERN COUNTY:'''</big><br>
+
==KERN COUNTY==
-
'''Kern County District Attorney's Office'''<br>
+
'''<font color="#4AA02C">Kern County District Attorney's Office</font color="#4AA02C">'''<br>
1215 Truxton Avenue<br>
1215 Truxton Avenue<br>
Bakersfield, CA 93301<br>
Bakersfield, CA 93301<br>
(661) 868-2340<br>
(661) 868-2340<br>
-
* Investigates consumer fraud complaints.<br>
 
-
* Provides some referral information.<br>
 
 +
*Investigates consumer fraud complaints.<br>
 +
*Provides some referral information.<br>
-
<big>'''LOS ANGELES COUNTY:'''</big><br>
 
-
'''Los Angeles City Attorney Consumer Protection Section'''<br>
+
==LOS ANGELES COUNTY==
 +
 
 +
'''<font color="#4AA02C">Los Angeles City Attorney Consumer Protection Section</font color="#4AA02C">'''<br>
1600 City Hall East<br>
1600 City Hall East<br>
Los Angeles, CA 90012<br>
Los Angeles, CA 90012<br>
-
(213) 485-4515 or (213) 485-8324<br>
+
(213) 485-4515<br>
-
* Dispute resolution program available.<br>
+
(213) 485-8324<br>
-
* Investigates consumer fraud.<br>
+
-
* Provides referrals to other agencies.<br>  
+
 +
*Dispute resolution program available.<br>
 +
*Investigates consumer fraud.<br>
 +
*Provides referrals to other agencies.<br>
-
'''Los Angeles County District Attorney Consumer Protection Division'''<br>
+
 
 +
'''<font color="#4AA02C">Los Angeles County District Attorney Consumer Protection Division</font color="#4AA02C">'''<br>
201 N Figueroa, Room 1600<br>
201 N Figueroa, Room 1600<br>
Los Angeles, CA 90012<br>
Los Angeles, CA 90012<br>
(213) 580-3273<br>
(213) 580-3273<br>
-
* Does not mediate landlord/tenant issues.<br>  
+
 
-
* Investigates consumer fraud complaints.<br>  
+
*Does not mediate landlord/tenant issues.<br>  
-
* Provides referrals to other agencies.<br>
+
*Investigates consumer fraud complaints.<br>  
-
'''*Complainant and/or respondent must reside in Los Angeles County.'''<br>
+
*Provides referrals to other agencies.<br>  
-
'''Los Angeles County Department of Consumer Affairs'''<br>
+
'''<font color="#4AA02C">Los Angeles County Department of Consumer Affairs</font color="#4AA02C">'''<br>
500 West Temple Street, Room B-96<br>
500 West Temple Street, Room B-96<br>
Los Angeles, CA 90012-2706<br>
Los Angeles, CA 90012-2706<br>
(213) 974-1452<br>
(213) 974-1452<br>
-
* Provides Landlord/Tenant Information.<br>
 
-
* Mediates landlord/tenant disputes.<br>
 
-
* Provides counseling/mediation on topics such as billing errors, credit reports, contracts, purchases, door to-door sales, warranties, car purchases, and car repossession.<br>
 
-
* Recording provides explanations available 24 hrs./day.<br>
 
-
'''*Complainant must reside in Los Angeles County.'''<br>
 
 +
*Provides Landlord/Tenant Information.<br>
 +
*Mediates landlord/tenant disputes.<br>
 +
*Provides counseling/mediation on topics such as billing errors, credit reports, contracts, purchases, door to-door sales, warranties, car purchases, and car repossession.<br>
 +
*Recording provides explanations available 24 hrs./day.<br>
<p>Note: The Los Angeles County Department of Consumer Affairs is not affiliated with the State of California Department of Consumer Affairs.</p><br>
<p>Note: The Los Angeles County Department of Consumer Affairs is not affiliated with the State of California Department of Consumer Affairs.</p><br>
-
 
<p>'''Los Angeles County Department of Consumer Affairs has seven part-time branch offices as follows:'''</p><br>
<p>'''Los Angeles County Department of Consumer Affairs has seven part-time branch offices as follows:'''</p><br>
-
 
+
'''<font color="#4AA02C">South Central</font color="#4AA02C">'''<br>  
-
 
+
'''Florence Firestone Service Center'''<br>
-
'''South Central:'''<br>  
+
-
Florence Firestone Service Center<br>
+
7807 South Compton Avenue<br>
7807 South Compton Avenue<br>
Los Angeles, CA 90001<br>
Los Angeles, CA 90001<br>
(323) 586-6508<br>
(323) 586-6508<br>
(323) 260-2893<br>
(323) 260-2893<br>
-
* Provides landlord/Tenant Information.<br> 
 
-
* Mediates landlord/tenant issues.<br> 
 
-
* Mediates consumer and business disputes.<br> 
 
-
* Provides referrals to other agencies.<br> 
 
-
* Open Monday and Wednesday and Friday.<br> 
 
 +
*Provides landlord/Tenant Information.<br> 
 +
*Mediates landlord/tenant issues.<br> 
 +
*Mediates consumer and business disputes.<br> 
 +
*Provides referrals to other agencies.<br> 
 +
*Open Monday, Wednesday, and Friday.<br> 
-
'''LA County Department of Consumer Affairs'''<br>  
+
 
 +
'''<font color="#4AA02C">LA County Department of Consumer Affairs</font color="#4AA02C">'''<br>  
14340 Sylvan St<br>
14340 Sylvan St<br>
Van Nuys, CA 91411<br>
Van Nuys, CA 91411<br>
Line 205: Line 211:
-
'''San Fernando Valley:'''<br>   
+
'''<font color="#4AA02C">San Fernando Valley</font color="#4AA02C">'''<br>   
14340 Sylvan St<br>
14340 Sylvan St<br>
Van Nuys, CA 91411<br>
Van Nuys, CA 91411<br>
(818) 901-3829<br>
(818) 901-3829<br>
-
* Provides Landlord/Tenant Information.<br> 
 
-
* Mediates landlord/tenant disputes.<br> 
 
-
* Mediates consumer and business disputes.<br> 
 
-
* Provides referrals to other agencies.<br> 
 
-
* Open Tuesday and Wednesday and Friday.<br>
 
 +
*Provides Landlord/Tenant Information.<br> 
 +
*Mediates landlord/tenant disputes.<br> 
 +
*Mediates consumer and business disputes.<br> 
 +
*Provides referrals to other agencies.<br> 
 +
*Open Tuesday, Wednesday, and Friday.<br>
-
'''South Bay:'''<br>  
+
 
 +
'''<font color="#4AA02C">South Bay</font color="#4AA02C">'''<br>
24340 S Narbonne Avenue<br>
24340 S Narbonne Avenue<br>
Lomita, CA 90717<br>
Lomita, CA 90717<br>
(310) 325-1035<br>
(310) 325-1035<br>
-
* Provides Landlord/Tenant Information.<br>
 
-
* Mediates landlord/tenant disputes.<br>
 
-
* Mediates consumer and business disputes.<br>
 
-
* Provides referrals to other agencies.<br>
 
-
* Open Tuesday, Thursday only.<br>
 
 +
*Provides Landlord/Tenant Information.<br>
 +
*Mediates landlord/tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Provides referrals to other agencies.<br>
 +
*Open Tuesday and Thursday only.<br>
-
'''Santa Clarita Valley'''<br>  
+
 
 +
'''<font color="#4AA02C">Santa Clarita Valley</font color="#4AA02C">'''<br>
23747 West Valencia Blvd<br>
23747 West Valencia Blvd<br>
Valencia, CA 91355<br>
Valencia, CA 91355<br>
(213) 974-1452<br>
(213) 974-1452<br>
-
* Provides Landlord/Tenant Information.<br>  
+
 
-
* Mediates landlord/tenant disputes.<br>  
+
*Provides Landlord/Tenant Information.<br>  
-
* Mediates consumer and business disputes.<br>  
+
*Mediates landlord/tenant disputes.<br>  
-
* Provides referrals to other agencies.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Open Thursday only.<br>
+
*Provides referrals to other agencies.<br>  
 +
*Open Thursday only.<br>
   
   
-
'''Antelope Valley:'''<br>  
+
'''<font color="#4AA02C">Antelope Valley</font color="#4AA02C">'''<br>
Lancaster Public Library<br>
Lancaster Public Library<br>
601 West Lancaster Boulevard<br>
601 West Lancaster Boulevard<br>
Lancaster, CA 93534 <br>
Lancaster, CA 93534 <br>
(661) 948-5029<br>
(661) 948-5029<br>
-
* Provides Landlord/Tenant Information.<br>
 
-
* Mediates landlord/tenant disputes.<br>
 
-
* Mediates consumer and business disputes.<br>
 
-
* Provides referrals to other agencies.<br>
 
-
* Open Friday 10:00 - 3:30 only.<br>
 
 +
*Provides Landlord/Tenant Information.<br>
 +
*Mediates landlord/tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Provides referrals to other agencies.<br>
 +
*Open Friday 10:00 - 3:30 only.<br>
   
   
-
'''San Gabriel Valley:'''<br>  
+
'''<font color="#4AA02C">San Gabriel Valley</font color="#4AA02C">'''<br>  
3017 Tyler Avenue<br>   
3017 Tyler Avenue<br>   
El Monte, CA 91731<br>
El Monte, CA 91731<br>
(626) 575-5425<br>
(626) 575-5425<br>
-
* Mediates landlord/tenant issues.<br> 
 
-
* Mediates consumer and business disputes.<br> 
 
-
* Provides referrals to other agencies.<br> 
 
-
* Provides Landlord/Tenant information.<br>
 
-
* Open Monday and Friday.<br> 
 
 +
*Mediates landlord/tenant issues.<br> 
 +
*Mediates consumer and business disputes.<br> 
 +
*Provides referrals to other agencies.<br> 
 +
*Provides Landlord/Tenant information.<br>
 +
*Open Monday and Friday.<br> 
-
'''Tenant Action Center:'''<br>
+
 
 +
'''<font color="#4AA02C">Tenant Action Center</font color="#4AA02C">'''<br>
318 Lincoln Boulevard, Suite 225<br>
318 Lincoln Boulevard, Suite 225<br>
Venice, CA 90291<br>
Venice, CA 90291<br>
(310) 399-9255<br>
(310) 399-9255<br>
-
* Provides legal advice on landlord/tenant issues. Clients taken on a walk in basis.<br>
 
-
* Center requests a $15 donation, but no one will be turned away if money is a problem.<br>
 
-
'''*Complainant must be a resident of Los Angeles County.'''<br>
 
 +
*Provides legal advice on landlord/tenant issues. Clients taken on a walk in basis.<br>
 +
*Center requests a $15 donation, but no one will be turned away if money is a problem.<br>
-
'''Santa Monica City Attorney Consumer Division'''<br>
+
 
 +
'''<font color="#4AA02C">Santa Monica City Attorney Consumer Division</font color="#4AA02C">'''<br>
1685 Main Street, Room 310<br>
1685 Main Street, Room 310<br>
Santa Monica, CA 90401<br>
Santa Monica, CA 90401<br>
(310) 458-8336<br>
(310) 458-8336<br>
-
* Does not mediate landlord/tenant disputes<br>  
+
 
-
* Investigates consumer fraud complaints.<br>  
+
*Does not mediate landlord/tenant disputes<br>  
-
* Provides referrals to other agencies.<br>
+
*Investigates consumer fraud complaints.<br>  
-
'''*Complainant and/or respondent must reside in city of Santa Monica. Business problem must originate in city of Santa Monica.'''<br>
+
*Provides referrals to other agencies.<br>
-
<big>'''MARIN COUNTY:'''</big><br>
+
==MARIN COUNTY==
-
'''Marin Consumer Protection Division:'''<br>
+
'''<font color="#4AA02C">Marin Consumer Protection Division</font color="#4AA02C">'''<br>
3501 Civic Center Drive, Room 130<br>
3501 Civic Center Drive, Room 130<br>
San Rafael, CA 94903<br>
San Rafael, CA 94903<br>
(415) 499-6450<br>
(415) 499-6450<br>
-
* Does not mediate landlord/tenant disputes.<br>
 
-
* Investigates consumer fraud complaints.<br>
 
-
* Provides referrals to other agencies.<br>
 
-
'''*Respondent must reside in Marin County.'''<br>
 
 +
*Does not mediate landlord/tenant disputes.<br>
 +
*Investigates consumer fraud complaints.<br>
 +
*Provides referrals to other agencies.<br>
-
<big>'''MENDOCINO:'''</big><br>
+
 
 +
==MENDOCINO==
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
-
<big>'''MONTEREY COUNTY:'''</big><br>
 
-
'''Conflict Resolution and Mediation Center:'''<br>
+
==MONTEREY COUNTY==
 +
 
 +
'''<font color="#4AA02C">Conflict Resolution and Mediation Center</font color="#4AA02C">'''<br>
2560 Garden Road, Suite 109<br>
2560 Garden Road, Suite 109<br>
Monterey, CA 93940<br>
Monterey, CA 93940<br>
(831) 649-6219<br>
(831) 649-6219<br>
-
* Provides Landlord/Tenant Information.<br>  
+
 
-
* Mediates landlord/tenant disputes.<br>  
+
*Provides Landlord/Tenant Information.<br>  
-
* Mediates consumer and business disputes.<br>  
+
*Mediates landlord/tenant disputes.<br>  
-
* Investigates false advertising.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Mediates various dispute problems.<br>  
+
*Investigates false advertising.<br>  
-
* Provides referrals to other agencies.<br>
+
*Mediates various dispute problems.<br>  
 +
*Provides referrals to other agencies.<br>
 
 
-
<big>'''NAPA COUNTY:'''</big><br>
+
==NAPA COUNTY==
-
'''Napa County Rental Information and Mediation Services:'''<br>
+
'''<font color="#4AA02C">Napa County Rental Information and Mediation Services</font color="#4AA02C">'''<br>
1714 Jefferson Street<br>
1714 Jefferson Street<br>
Napa, CA 94559<br>
Napa, CA 94559<br>
(707) 253-2700<br>  
(707) 253-2700<br>  
-
• Provides information and mediation for disputes relating to landlord/tenant issues, fair housing, mobile homes, and neighbor disputes.<br>
 
 +
*Provides information and mediation for disputes relating to landlord/tenant issues, fair housing, mobile homes, and neighbor disputes.<br>
   
   
-
<big>'''ORANGE COUNTY:'''</big><br>
+
==ORANGE COUNTY==
-
'''Orange County District Attorney Economic Crimes Unit'''<br>
+
'''<font color="#4AA02C">Orange County District Attorney Economic Crimes Unit</font color="#4AA02C">'''<br>
-
'''Consumer and Environmental Protection Unit:'''<br>
+
'''Consumer and Environmental Protection Unit'''<br>
401 Civic Center Drive, West<br>
401 Civic Center Drive, West<br>
Santa Ana, CA 92701<br>
Santa Ana, CA 92701<br>
(714) 834-3600<br>
(714) 834-3600<br>
-
[http://www.orangecountyda.com/home indexaspwww.orangecountyda.com/home/index.asp]
+
[http://www.orangecountyda.com/home/ '''www.orangecountyda.com/home/index.asp''']<br>
-
* Does not mediate landlord tenant disputes.<br>
+
-
* Mediates consumer and business disputes.<br>
+
-
* Investigates false advertising complaints.<br>
+
-
* Provides referrals to other agencies.<br>  
+
 +
*Does not mediate landlord tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Investigates false advertising complaints.<br>
 +
*Provides referrals to other agencies.<br>
-
<big>'''RIVERSIDE COUNTY:'''</big> HAS NO CONSUMER AGENCY. CONSUMERS MUST RESORT TO CIVIL RESOLUTION.<br>
 
 +
==RIVERSIDE COUNTY==
 +
HAS NO CONSUMER AGENCY. CONSUMERS MUST RESORT TO CIVIL RESOLUTION.
-
<big>'''SACRAMENTO COUNTY:'''</big><br>
 
-
'''Sacramento County Consumer and Environmental Protection Division'''<br>
+
 
 +
==SACRAMENTO COUNTY==
 +
 
 +
'''<font color="#4AA02C">Sacramento County Consumer and Environmental Protection Division</font color="#4AA02C">'''<br>
PO Box 749<br>
PO Box 749<br>
907 G Street, Suite 700<br>
907 G Street, Suite 700<br>
Sacramento, CA 95812-0749<br>
Sacramento, CA 95812-0749<br>
(916) 874-6174<br>
(916) 874-6174<br>
-
* Does not mediate landlord tenant issues.<br>
 
-
* Provides referrals to other agencies.<br>
 
 +
*Does not mediate landlord tenant issues.<br>
 +
*Provides referrals to other agencies.<br>
-
'''Sacramento Mediation Center:'''<br>
+
 
 +
'''<font color="#4AA02C">Sacramento Mediation Center</font color="#4AA02C">'''<br>
2131 Capitol Avenue, Suite 205<br>
2131 Capitol Avenue, Suite 205<br>
Sacramento, CA 95816<br>
Sacramento, CA 95816<br>
(916) 441-7979<br>
(916) 441-7979<br>
-
* Mediates landlord/tenant disputes.<br>  
+
 
-
* Mediates consumer and business disputes.<br>  
+
*Mediates landlord/tenant disputes.<br>  
-
* Mediates neighbor versus neighbor disputes.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Assists at Small Claims Court to attempt resolution prior to hearing at court.<br>  
+
*Mediates neighbor versus neighbor disputes.<br>  
 +
*Assists at Small Claims Court to attempt resolution prior to hearing at court.<br>  
 
 
-
'''Human Rights Fair Housing Commission'''<br>
+
'''<font color="#4AA02C">Human Rights Fair Housing Commission</font color="#4AA02C">'''<br>
1112 I Street, Suite 250<br>
1112 I Street, Suite 250<br>
Sacramento, CA 95814<br>
Sacramento, CA 95814<br>
-
(916) 444-6903 (Business Office)<br>
+
(916) 444-6903 Business Office<br>
-
(916) 444-0178 (HOTLINE)<br>
+
(916) 444-0178 HOTLINE<br>
-
* Mediates landlord/tenant disputes.<br>
+
-
* Consumers can order landlord/tenant handbook (takes 4-6 weeks) or pick one up (free) at this office.<br>  
+
 +
*Mediates landlord/tenant disputes.<br>
 +
*Consumers can order landlord/tenant handbook (takes 4-6 weeks) or pick one up (free) at this office.<br>
-
<big>'''SALINAS:</big> (MONTEREY COUNTY) (Same as Monterey information)'''<br>
 
-
'''Conflict Resolution and Mediation Center of Monterey County'''<br>
+
==SALINAS==
 +
 
 +
'''<font color="#4AA02C">Conflict Resolution and Mediation Center of Monterey County</font color="#4AA02C">'''<br>
2560 Garden Road, Suite 10909<br>
2560 Garden Road, Suite 10909<br>
Monterey, CA 93940<br>
Monterey, CA 93940<br>
(408) 649-6219<br>
(408) 649-6219<br>
(830) 424-4694<br>
(830) 424-4694<br>
-
* Provides Landlord/Tenant Information.<br>  
+
 
-
* Mediates landlord/tenant disputes.<br>  
+
*Provides Landlord/Tenant Information.<br>  
-
* Mediates consumer and business disputes.<br>  
+
*Mediates landlord/tenant disputes.<br>  
-
* Investigates false advertising.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Mediates various types of disputes.<br>  
+
*Investigates false advertising.<br>  
-
* Provides referrals to other agencies.<br>
+
*Mediates various types of disputes.<br>  
 +
*Provides referrals to other agencies.<br>
   
   
-
<big>'''SAN BERNARDINO COUNTY:'''</big> Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
+
==SAN BERNARDINO COUNTY==
 +
 
 +
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
-
<big>'''SAN DIEGO COUNTY:'''</big><br>
+
==SAN DIEGO COUNTY==
-
'''San Diego Mediation'''<br>
+
'''<font color="#4AA02C">San Diego Mediation</font color="#4AA02C">'''<br>
625 Broadway, Suite 1221<br>
625 Broadway, Suite 1221<br>
San Diego, CA 92101<br>
San Diego, CA 92101<br>
(619) 238-2400<br>
(619) 238-2400<br>
(760) 494-4728 from North County<br>   
(760) 494-4728 from North County<br>   
-
Fax: (619) 238-8041<br>
+
(619) 238-8041 Fax<br>
[http://www.sdmediate.com/ '''www.sdmediate.com''']<br>
[http://www.sdmediate.com/ '''www.sdmediate.com''']<br>
-
* Provides mediation for a variety of disputes.<br>
 
-
* Provides mediation for landlord/tenant disputes.<br>
 
-
'''*Complainant and/or respondent must reside in San Diego County.'''<br>
 
 +
*Provides mediation for a variety of disputes.<br>
 +
*Provides mediation for landlord/tenant disputes.<br>
 +
-
'''Tenant's Legal Center of San Diego'''<br>
+
'''<font color="#4AA02C">Tenant's Legal Center of San Diego</font color="#4AA02C">'''<br>
5252 Balboa Avenue, Suite 408<br>
5252 Balboa Avenue, Suite 408<br>
San Diego, CA 91911<br>
San Diego, CA 91911<br>
(619) 571-1166<br>
(619) 571-1166<br>
-
[http://www.tenantslegalcenter.com/ '''www.tenantslegalcenter.com''']<br>
+
[http://www.tenantslegalcenter.com/ '''www.tenantslegalcenter.com''']<br>
-
* Provides record landlord/tenant information.<br>  
+
-
* Assists with landlord/tenant disputes.<br>  
+
*Provides record landlord/tenant information.<br>  
 +
*Assists with landlord/tenant disputes.<br>  
-
<big>'''SAN FRANCISCO COUNTY:'''</big><br>
+
==SAN FRANCISCO COUNTY==
-
'''Consumer Action'''<br>
+
'''<font color="#4AA02C">Consumer Action</font color="#4AA02C">'''<br>
717 Market Street, Suite 310<br>
717 Market Street, Suite 310<br>
San Francisco, CA 94103<br>
San Francisco, CA 94103<br>
(415) 777-9635<br>
(415) 777-9635<br>
-
* Mediates landlord/tenant disputes.<br>  
+
 
-
* Mediates consumer and business disputes.<br>  
+
*Mediates landlord/tenant disputes.<br>  
-
* Mediates and refer various complaints.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Open Monday through Friday<br>
+
*Mediates and refer various complaints.<br>  
-
'''*Complainant and/or respondent must reside in San Francisco County.'''<br>
+
*Open Monday through Friday<br>
    
    
-
'''San Francisco County District Attorney's Office'''<br>
+
'''<font color="#4AA02C">San Francisco County District Attorney's Office</font color="#4AA02C">'''<br>
-
Consumer Fraud Unit<br>
+
'''Consumer Fraud Unit'''<br>
732 Brannan Street<br>
732 Brannan Street<br>
San Francisco, CA 94103<br>
San Francisco, CA 94103<br>
-
(415) 551-9595 (phone)<br>
+
(415) 551-9595<br>
-
(415) 551-9504 (fax)<br>
+
(415) 551-9504 Fax<br>
-
[http;//www.sfgov.org.site/police indexasp?id=19939/ '''www.sfgov.org''']<br>
+
[http://www.sfgov.org.site/ '''www.sfgov.org''']<br>
-
If the consumer or business is located in San Francisco County, the Consumer Fraud unit assist
+
-
with the following issues:<br> 
+
-
* If you are unable to solve a problem involving merchandise or services you've purchased.<br> 
+
-
* If you have been victimized by deceptive advertising.<br> 
+
-
* If you have not received delivery of ordered merchandise.<br> 
+
-
* If you can't straighten out a billing error with a creditor.<br> 
+
-
* If you can't get warranties or guarantees honored.<br> 
+
-
* If you are subject to unfair business practices.<br> 
+
-
* If you need help or advice regarding any consumer problem.<br>
+
 +
*Problems involving merchandise or services<br> 
 +
*Assists victims of deceptive advertising<br> 
 +
*Failure to receive delivery of ordered merchandise<br> 
 +
*Assists with billing errors with creditors<br> 
 +
*Warranties or guarantees honored<br> 
 +
*Unfair business practices<br> 
 +
*Misc consumer issues<br>
-
'''San Francisco Tenants' Union:'''<br>
+
 
 +
'''<font color="#4AA02C">San Francisco Tenants' Union</font color="#4AA02C">'''<br>
558 Capp Street<br>
558 Capp Street<br>
San Francisco, CA 94110<br>
San Francisco, CA 94110<br>
(415) 282-6622<br>
(415) 282-6622<br>
[http://www.sftu.org/ '''www.sftu.org''']<br>
[http://www.sftu.org/ '''www.sftu.org''']<br>
-
* Provides drop-in counseling for non-members; provide phone counseling for members only.<br>
 
-
* Provides information on tenants' rights.<br>
 
-
* Provides assistance in tenant organizing.<br>
 
 +
*Provides drop-in counseling for non-members; provide phone counseling for members only.<br>
 +
*Provides information on tenants' rights.<br>
 +
*Provides assistance in tenant organizing.<br>
 +
==SAN JOAQUIN COUNTY==
-
<big>'''SAN JOAQUIN COUNTY:'''</big> Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
+
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
-
<big>'''SAN LUIS OBISPO COUNTY:'''</big><br>
+
==SAN LUIS OBISPO COUNTY==
-
 
+
'''<font color="#4AA02C">San Luis Obispo County District Attorney</font color="#4AA02C">'''<br>
-
'''San Luis Obispo County District Attorney'''<br>
+
'''Government Center'''<br>
-
Government Center<br>
+
1050 Monterey Street, Room 235<br>
1050 Monterey Street, Room 235<br>
San Luis Obispo, CA 93408<br>
San Luis Obispo, CA 93408<br>
(805) 781-5856<br>
(805) 781-5856<br>
-
* Advise on landlord/tenant issues as they relate to Small Claims Court.<br>  
+
 
-
* Accepts consumer complaints.<br>  
+
*Advise on landlord/tenant issues as they relate to Small Claims Court.<br>  
-
* Investigates consumer fraud.<br>  
+
*Accepts consumer complaints.<br>  
-
* Investigates false advertising.<br>  
+
*Investigates consumer fraud.<br>  
-
* Provides small claims advisory.<br>  
+
*Investigates false advertising.<br>  
-
* Provides referrals to other agencies.<br>  
+
*Provides small claims advisory.<br>  
-
* Open Monday through Friday 9am-4pm.<br>
+
*Provides referrals to other agencies.<br>  
 +
*Open Monday through Friday 9am-4pm.<br>
 
 
-
<big>'''SAN MATEO COUNTY:'''</big><br>
+
==SAN MATEO COUNTY==
-
'''San Mateo County District Attorney'''<br>
+
'''<font color="#4AA02C">San Mateo County District Attorney</font color="#4AA02C">'''<br>
-
Consumer and Environmental Protection Unit<br>
+
'''Consumer and Environmental Protection Unit'''<br>
Hall of Justice and Records<br>
Hall of Justice and Records<br>
400 County Center, 4th Floor<br>
400 County Center, 4th Floor<br>
Redwood City, CA 94063<br>
Redwood City, CA 94063<br>
(650) 363-4651<br>
(650) 363-4651<br>
-
* Mediates landlord/tenant disputes.<br>
 
-
* Mediates consumer and business disputes.<br>
 
-
* Investigates consumer fraud complaints.<br>
 
-
'''*Respondent must reside in San Mateo County'''
 
 +
*Mediates landlord/tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Investigates consumer fraud complaints.<br>
-
'''Peninsula Conflict Resolution Center'''<br>  
+
 
 +
'''<font color="#4AA02C">Peninsula Conflict Resolution Center</font color="#4AA02C">'''<br>
520 S. El Camino Real, #640<br>   
520 S. El Camino Real, #640<br>   
San Mateo, CA 94402<br>
San Mateo, CA 94402<br>
(650) 373-3490<br>
(650) 373-3490<br>
-
* Conflict Prevention, Management, & Resolution Services.<br>
 
-
* Mediates landlord/tenant disputes.<br>
 
-
* No legal advise given.<br>
 
-
* Fees charged for consumers residing in: Menlo Park, Atherton, Hillsboro, Pacifica.<br>
 
 +
*Conflict Prevention, Management, & Resolution Services.<br>
 +
*Mediates landlord/tenant disputes.<br>
 +
*No legal advise given.<br>
 +
*Fees charged for consumers residing in: Menlo Park, Atherton, Hillsboro, Pacifica.<br>
-
<big>'''SANTA BARBARA COUNTY:'''</big><br>
 
-
'''Santa Barbara County District Attorney'''<br>
+
 
-
Consumer Mediation Program<br>
+
==SANTA BARBARA COUNTY==
 +
 
 +
'''<font color="#4AA02C">Santa Barbara County District Attorney</font color="#4AA02C">'''<br>
 +
'''Consumer Mediation Program'''<br>
118 East Figueroa Street<br>
118 East Figueroa Street<br>
Santa Barbara, CA 93101<br>
Santa Barbara, CA 93101<br>
(805) 568-2390<br>
(805) 568-2390<br>
-
* Does not mediate landlord/tenant disputes.<br>
 
-
* Mediates consumer and business disputes.<br>
 
-
* Provides referrals to other agencies.<br>
 
-
'''*Complainant and/or respondent must reside in Santa Barbara County.'''<br>
 
 +
*Does not mediate landlord/tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Provides referrals to other agencies.<br>
-
'''Santa Barbara Rental Housing Mediation Task Force'''<br>
+
 
 +
'''<font color="#4AA02C">Santa Barbara Rental Housing Mediation Task Force</font color="#4AA02C">'''<br>
423 W Victoria Street<br>
423 W Victoria Street<br>
Santa Barbara, CA 93101<br>
Santa Barbara, CA 93101<br>
(805) 730-1523<br>
(805) 730-1523<br>
-
* Mediates landlord/tenant disputes.<br>
+
 
 +
*Mediates landlord/tenant disputes.<br>
   
   
-
'''District Attorney's Consumer Mediation Center'''<br>
+
'''<font color="#4AA02C">District Attorney's Consumer Mediation Center</font color="#4AA02C">'''<br>
115 Civic Center Plaza<br>
115 Civic Center Plaza<br>
Lompoc, CA 93436<br>
Lompoc, CA 93436<br>
-
(805) 737-7767<br>
+
(805) 737-7767<br>
-
* Does not mediate landlord/tenant disputes.<br>  
+
-
* Mediates consumer and business disputes.<br>
+
*Does not mediate landlord/tenant disputes.<br>  
-
* Provides referrals to other agencies. <br>
+
*Mediates consumer and business disputes.<br>
 +
*Provides referrals to other agencies. <br>
-
'''District Attorney's Office of Santa Maria'''<br>
+
'''<font color="#4AA02C">District Attorney's Office of Santa Maria</font color="#4AA02C">'''<br>
Consumer Mediation Program<br>
Consumer Mediation Program<br>
312-D East Cook Street<br>
312-D East Cook Street<br>
Santa Maria, CA 93454<br>
Santa Maria, CA 93454<br>
(805) 346-7516<br>
(805) 346-7516<br>
-
* Does not mediate landlord/tenant disputes.<br>
 
-
* Mediates consumer and business disputes.<br>
 
-
* Provides referrals to other agencies. <br>
 
 +
*Does not mediate landlord/tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Provides referrals to other agencies. <br>
-
<big>'''SANTA CLARA COUNTY:'''</big><br>
 
-
'''Santa Clara County District Attorney'''<br>
+
==SANTA CLARA COUNTY==
-
Consumer Protection Unit/Small Claims Advisory<br>
+
 
 +
'''<font color="#4AA02C">Santa Clara County District Attorney</font color="#4AA02C">'''<br>
 +
'''Consumer Protection Unit/Small Claims Advisory'''<br>
County Government Center<br>
County Government Center<br>
70 West Hedding Street<br>
70 West Hedding Street<br>
Line 572: Line 599:
San Jose, CA 95110-1705<br>
San Jose, CA 95110-1705<br>
(408) 792-2880<br>
(408) 792-2880<br>
-
(408) 279-8742 (fax)<br>
+
(408) 279-8742 Fax<br>
-
* Provides landlord/tenant information.<br>
+
-
* Mediates consumer and business disputes.<br>
+
-
* Serves as small claims advisory.<br>
+
-
* Provides referrals to other agencies.<br>
+
-
'''*Complainant and/or respondent must reside in Santa Clara County.'''<br>
+
 +
*Provides landlord/tenant information.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Serves as small claims advisory.<br>
 +
*Provides referrals to other agencies.<br>
-
<big>'''SANTA CRUZ COUNTY:'''</big><br>
 
-
'''Santa Cruz County Consumer Affairs'''<br>
+
==SANTA CRUZ COUNTY==
 +
 
 +
'''<font color="#4AA02C">Santa Cruz County Consumer Affairs</font color="#4AA02C">'''<br>
701 Ocean Street, Room 200<br>
701 Ocean Street, Room 200<br>
Santa Cruz, CA 95060<br>
Santa Cruz, CA 95060<br>
(831) 454-2050<br>
(831) 454-2050<br>
(831) 454-2128 (Landlord/Tenant)<br>
(831) 454-2128 (Landlord/Tenant)<br>
-
* Mediates consumer and business disputes.<br>
 
-
* Provides information on various consumer problems.<br>
 
-
* Investigates consumer fraud complaints.<br>
 
-
* Provides referrals to other agencies.<br>
 
-
* Mediates Landlord/Tenant disputes.<br>
 
-
'''*Complainant and/or respondent must reside in Santa Cruz County.'''
 
 +
*Mediates consumer and business disputes.<br>
 +
*Provides information on various consumer problems.<br>
 +
*Investigates consumer fraud complaints.<br>
 +
*Provides referrals to other agencies.<br>
 +
*Mediates Landlord/Tenant disputes.<br>
-
'''Conflict Resolution Center of Santa Cruz County'''<br>
+
 
 +
'''<font color="#4AA02C">Conflict Resolution Center of Santa Cruz County</font color="#4AA02C">'''<br>
783 Rio Del Mar Boulevard, Suite 65<br>
783 Rio Del Mar Boulevard, Suite 65<br>
Aptos, CA 95003<br>
Aptos, CA 95003<br>
-
(831) 685-3403<br>
+
(831) 685-3403<br>
-
* Provides landlord/tenant information.<br>  
+
-
* Provides on-site workshops to teach consumers tools and skills for effective conflict resolutions.<br>  
+
*Provides landlord/tenant information.<br>  
-
* Mediates a variety of consumer and business disputes.<br>
+
*Provides on-site workshops to teach consumers tools and skills for effective conflict resolutions.<br>  
 +
*Mediates a variety of consumer and business disputes.<br>
   
   
-
<big>'''SOLANO COUNTY:'''</big><br>
+
==SOLANO COUNTY==
-
'''Solano County District Attorney Consumer Affairs Unit'''<br>
+
'''<font color="#4AA02C">Solano County District Attorney Consumer Affairs Unit</font color="#4AA02C">'''<br>
675 Texas St.<br>
675 Texas St.<br>
Fairfield, CA 94533<br>
Fairfield, CA 94533<br>
(707) 784-6800<br>
(707) 784-6800<br>
(707) 784-7986 Fax<br>
(707) 784-7986 Fax<br>
-
* Does not mediate landlord/tenant disputes.<br>  
+
 
-
* No mediation for consumer and business disputes.<br>  
+
*Does not mediate landlord/tenant disputes.<br>  
-
* Investigates consumer fraud if a pattern exists.<br>  
+
*No mediation for consumer and business disputes.<br>  
-
* Provides referrals to other agencies.<br>
+
*Investigates consumer fraud if a pattern exists.<br>  
-
'''*Complainant and/or respondent must reside in Solano County.'''<br>
+
*Provides referrals to other agencies.<br>
 +
 
-
<big>'''SONOMA COUNTY:'''</big> Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
+
==SONOMA COUNTY==
 +
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
-
<big>'''STANISLAUS COUNTY:'''</big> Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
 
 +
==STANISLAUS COUNTY==
 +
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
-
<big>'''TEHAMA COUNTY:'''</big> Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
 
 +
==TEHAMA COUNTY==
-
<big>'''VENTURA COUNTY:'''</big><br>
+
Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).<br>
-
'''Ventura County District Attorney'''<br>
+
 
-
Consumer Mediation and Assistance Unit<br>
+
 
 +
==VENTURA COUNTY==
 +
 
 +
'''<font color="#4AA02C">Ventura County District Attorney</font color="#4AA02C">'''<br>
 +
'''Consumer Mediation and Assistance Unit'''<br>
800 South Victoria Avenue<br>
800 South Victoria Avenue<br>
Ventura, CA 93009<br>
Ventura, CA 93009<br>
(805) 654-3110<br>
(805) 654-3110<br>
-
* Provides landlord/tenant information.<br>  
+
 
-
* Mediates landlord/tenant disputes.<br>  
+
*Provides landlord/tenant information.<br>  
-
* Mediates consumer and business disputes.<br>  
+
*Mediates landlord/tenant disputes.<br>  
-
* Assists and Mediates small claims issues.<br>  
+
*Mediates consumer and business disputes.<br>  
-
* Provides referrals to other agencies.<br>
+
*Assists and Mediates small claims issues.<br>  
 +
*Provides referrals to other agencies.<br>
 +
 
Complaints '''against an Individual''' should be mailed to:<br>
Complaints '''against an Individual''' should be mailed to:<br>
-
'''Ventura County District Attorney'''<br>
+
'''<font color="#4AA02C">Ventura County District Attorney</font color="#4AA02C">'''<br>
-
Special Prosecution Unit<br>
+
S'''pecial Prosecution Unit'''<br>
Attn: Greg Brose<br>
Attn: Greg Brose<br>
4245 Market Street<br>
4245 Market Street<br>
Ventura, CA 93003<br>
Ventura, CA 93003<br>
-
'''*Complainant and/or respondent must reside in Ventura County.'''<br>
+
==YOLO COUNTY==
-
 
+
'''<font color="#4AA02C">Yolo County District Attorney Consumer Fraud Division</font color="#4AA02C">'''<br>
-
 
+
-
<big>'''YOLO COUNTY:'''</big><br>
+
-
 
+
-
'''Yolo County District Attorney Consumer Fraud Division'''<br>
+
301 2nd Street<br>
301 2nd Street<br>
Woodland, CA 95695<br>
Woodland, CA 95695<br>
(530) 666-8424<br>   
(530) 666-8424<br>   
-
Mailing Address:
+
 
 +
 
 +
'''Mailing Address:'''<br>
PO Box 245<br>
PO Box 245<br>
Woodland, CA 95776<br>
Woodland, CA 95776<br>
-
* Does not mediate landlord/tenant disputes.<br>
 
-
* Mediates consumer and business disputes.<br>
 
-
* Investigates consumer fraud complaints.<br>
 
-
'''*Complainant or respondent must reside in Yolo County.'''<br>
 
 +
*Does not mediate landlord/tenant disputes.<br>
 +
*Mediates consumer and business disputes.<br>
 +
*Investigates consumer fraud complaints.<br>
-
<big>'''YUBA COUNTY'''</big><br>
 
-
'''California Rural Legal Assistance Office'''<br>
+
 
 +
==YUBA COUNTY==
 +
 
 +
'''<font color="#4AA02C">California Rural Legal Assistance Office</font color="#4AA02C">'''<br>
818 D Street<br>
818 D Street<br>
Marysville, CA 95901<br>
Marysville, CA 95901<br>
(530) 742-5191<br>
(530) 742-5191<br>
-
* If cannot assist, will refer to appropriate agency.<br>
 
-
* Provides a wide variety of consumer services.<br>
 
-
* Provides landlord/tenant assistance.<br>
 
 +
*If cannot assist, will refer to appropriate agency.<br>
 +
*Provides a wide variety of consumer services.<br>
 +
*Provides landlord/tenant assistance.<br>
-
'''Yuba County District Attorney's Office'''<br>
+
 
 +
 
 +
'''<font color="#4AA02C">Yuba County District Attorney's Office</font color="#4AA02C">'''<br>
215 Fifth Street<br>
215 Fifth Street<br>
Marysville, CA 95901<br>
Marysville, CA 95901<br>
(530) 749-7770<br>
(530) 749-7770<br>
-
* Investigates fraud complaints only.<br>
 
-
* Provides referrals for consumers.<br>
 
-
* No other services<br>
 
-
 
-
 
-
 
-
<p>'''Publications available:''' Legal Guides</p>
 
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<p>'''See also:'''Small Claims Advisors and Court Locations/Small Claims Court</p>
 
-
<p>'''Other referrals: ''' None</p><br>
 
-
 
 +
*Investigates fraud complaints only.<br>
 +
*Provides referrals for consumers.<br>
 +
*No other services<br>

Revision as of 17:56, 7 September 2011

851-Local City/County Agencies

Contents

CONSUMER AGENCIES (LOCAL)

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Many of the local consumer agencies listed below are able to provide consumer assistance for a variety of issues. If no county is listed, the consumer may have to resort to Small Claims Court, the Better Business Bureau, or a private attorney.



ALAMEDA COUNTY

Alameda County District Attorney
Consumer and Environmental Protection Division
7677 Oakport Street, #400
Oakland, CA 94621
(510) 569-9281

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates business fraud.
  • Provides referrals to other agencies.


Eden Council for Hope and Opportunity, Inc. (ECHO)
770 A Street
Hayward, CA 94541
Hayward, CA (510) 581-9380
Berkeley, CA (510) 845-9030
Livermore,CA (510) 449-7340
Oakland, CA (510) 836-4826

  • Provides landlord/tenant counseling and mediation.
  • Offers assistance to renters who have experienced temporary financial setback repayment contract set up with landlord).
  • Renters Assistance Program (RAP).


Berkeley Rent Stabilization Board
2125 Milvia Street
Berkeley, CA 94704
(510) 644-6128
www.ci.berkeley.ca.us/rent/

  • Provides landlord/tenant counseling and mediation.
  • Provides information about rent control or general rental information for residents in Berkeley.
  • Provides general information about landlord/tenant issues for any consumer


BUTTE COUNTY

Legal Services of Northern California
Butte Regional Office
541 Normal Avenue
Chico, CA 95928
(800) 345-9491
www.lsnc.net

  • Takes cases for low-income individuals who cannot afford legal assistance.
  • Provides assistance for landlord/tenant issues to low-income individuals and people over 60 years old.
  • Mediates consumer and social welfare service disputes.
  • Provides referrals to other agencies.


Mediation Center of the North Valley
341 Broadway, Suite 200
Chico, CA 95928
(530) 899-2277

  • Provides mediation services for a variety of consumer related disputes.
  • Provides landlord/tenant mediation


CONTRA COSTA COUNTY

Contra Costa County District Attorney's Office
Special Operations Division - Consumer Fraud
900 Ward Street, 4th Floor
Martinez, CA 92353
(925) 957-8604

  • Does not mediate landlord/tenantdisputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


California Community Dispute Services
13925 San Pablo Avenue
San Pablo, CA 94806
(510) 231-4190

  • Provides mediation arbitration conciliation for consumers and business disputes.
  • Investigates consumer fraud.
  • Provides referrals to other agencies.

FRESNO COUNTY

County of Fresno Rent Sense
2220 Tulare Street, 6th Floor (Mailing Address only)
Fresno, CA 93721
(559) 488-3500

  • Provides recorded information on landlord/tenant issues.


GLENN COUNTY (See Butte County listing)

HUMBOLDT COUNTY

Humboldt District Attorney
825 5th Street
Eureka, CA 95501
(707) 445-7411

  • Provides referrals only.
  • Investigates Consumer Fraud.


KERN COUNTY

Kern County District Attorney's Office
1215 Truxton Avenue
Bakersfield, CA 93301
(661) 868-2340

  • Investigates consumer fraud complaints.
  • Provides some referral information.


LOS ANGELES COUNTY

Los Angeles City Attorney Consumer Protection Section
1600 City Hall East
Los Angeles, CA 90012
(213) 485-4515
(213) 485-8324

  • Dispute resolution program available.
  • Investigates consumer fraud.
  • Provides referrals to other agencies.


Los Angeles County District Attorney Consumer Protection Division
201 N Figueroa, Room 1600
Los Angeles, CA 90012
(213) 580-3273

  • Does not mediate landlord/tenant issues.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.


Los Angeles County Department of Consumer Affairs
500 West Temple Street, Room B-96
Los Angeles, CA 90012-2706
(213) 974-1452

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Provides counseling/mediation on topics such as billing errors, credit reports, contracts, purchases, door to-door sales, warranties, car purchases, and car repossession.
  • Recording provides explanations available 24 hrs./day.

Note: The Los Angeles County Department of Consumer Affairs is not affiliated with the State of California Department of Consumer Affairs.



Los Angeles County Department of Consumer Affairs has seven part-time branch offices as follows:


South Central
Florence Firestone Service Center
7807 South Compton Avenue
Los Angeles, CA 90001
(323) 586-6508
(323) 260-2893

  • Provides landlord/Tenant Information.
  • Mediates landlord/tenant issues.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Monday, Wednesday, and Friday.


LA County Department of Consumer Affairs
14340 Sylvan St
Van Nuys, CA 91411
(818) 901-3829


San Fernando Valley
14340 Sylvan St
Van Nuys, CA 91411
(818) 901-3829

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Tuesday, Wednesday, and Friday.


South Bay
24340 S Narbonne Avenue
Lomita, CA 90717
(310) 325-1035

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Tuesday and Thursday only.


Santa Clarita Valley
23747 West Valencia Blvd
Valencia, CA 91355
(213) 974-1452

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Thursday only.


Antelope Valley
Lancaster Public Library
601 West Lancaster Boulevard
Lancaster, CA 93534
(661) 948-5029

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Open Friday 10:00 - 3:30 only.


San Gabriel Valley
3017 Tyler Avenue
El Monte, CA 91731
(626) 575-5425

  • Mediates landlord/tenant issues.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.
  • Provides Landlord/Tenant information.
  • Open Monday and Friday.


Tenant Action Center
318 Lincoln Boulevard, Suite 225
Venice, CA 90291
(310) 399-9255

  • Provides legal advice on landlord/tenant issues. Clients taken on a walk in basis.
  • Center requests a $15 donation, but no one will be turned away if money is a problem.


Santa Monica City Attorney Consumer Division
1685 Main Street, Room 310
Santa Monica, CA 90401
(310) 458-8336

  • Does not mediate landlord/tenant disputes
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.


MARIN COUNTY

Marin Consumer Protection Division
3501 Civic Center Drive, Room 130
San Rafael, CA 94903
(415) 499-6450

  • Does not mediate landlord/tenant disputes.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.


MENDOCINO

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


MONTEREY COUNTY

Conflict Resolution and Mediation Center
2560 Garden Road, Suite 109
Monterey, CA 93940
(831) 649-6219

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates false advertising.
  • Mediates various dispute problems.
  • Provides referrals to other agencies.


NAPA COUNTY

Napa County Rental Information and Mediation Services
1714 Jefferson Street
Napa, CA 94559
(707) 253-2700

  • Provides information and mediation for disputes relating to landlord/tenant issues, fair housing, mobile homes, and neighbor disputes.


ORANGE COUNTY

Orange County District Attorney Economic Crimes Unit
Consumer and Environmental Protection Unit
401 Civic Center Drive, West
Santa Ana, CA 92701
(714) 834-3600
www.orangecountyda.com/home/index.asp

  • Does not mediate landlord tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates false advertising complaints.
  • Provides referrals to other agencies.


RIVERSIDE COUNTY

HAS NO CONSUMER AGENCY. CONSUMERS MUST RESORT TO CIVIL RESOLUTION.


SACRAMENTO COUNTY

Sacramento County Consumer and Environmental Protection Division
PO Box 749
907 G Street, Suite 700
Sacramento, CA 95812-0749
(916) 874-6174

  • Does not mediate landlord tenant issues.
  • Provides referrals to other agencies.


Sacramento Mediation Center
2131 Capitol Avenue, Suite 205
Sacramento, CA 95816
(916) 441-7979

  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Mediates neighbor versus neighbor disputes.
  • Assists at Small Claims Court to attempt resolution prior to hearing at court.


Human Rights Fair Housing Commission
1112 I Street, Suite 250
Sacramento, CA 95814
(916) 444-6903 Business Office
(916) 444-0178 HOTLINE

  • Mediates landlord/tenant disputes.
  • Consumers can order landlord/tenant handbook (takes 4-6 weeks) or pick one up (free) at this office.


SALINAS

Conflict Resolution and Mediation Center of Monterey County
2560 Garden Road, Suite 10909
Monterey, CA 93940
(408) 649-6219
(830) 424-4694

  • Provides Landlord/Tenant Information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates false advertising.
  • Mediates various types of disputes.
  • Provides referrals to other agencies.


SAN BERNARDINO COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


SAN DIEGO COUNTY

San Diego Mediation
625 Broadway, Suite 1221
San Diego, CA 92101
(619) 238-2400
(760) 494-4728 from North County
(619) 238-8041 Fax
www.sdmediate.com

  • Provides mediation for a variety of disputes.
  • Provides mediation for landlord/tenant disputes.


Tenant's Legal Center of San Diego
5252 Balboa Avenue, Suite 408
San Diego, CA 91911
(619) 571-1166
www.tenantslegalcenter.com

  • Provides record landlord/tenant information.
  • Assists with landlord/tenant disputes.


SAN FRANCISCO COUNTY

Consumer Action
717 Market Street, Suite 310
San Francisco, CA 94103
(415) 777-9635

  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Mediates and refer various complaints.
  • Open Monday through Friday


San Francisco County District Attorney's Office
Consumer Fraud Unit
732 Brannan Street
San Francisco, CA 94103
(415) 551-9595
(415) 551-9504 Fax
www.sfgov.org

  • Problems involving merchandise or services
  • Assists victims of deceptive advertising
  • Failure to receive delivery of ordered merchandise
  • Assists with billing errors with creditors
  • Warranties or guarantees honored
  • Unfair business practices
  • Misc consumer issues


San Francisco Tenants' Union
558 Capp Street
San Francisco, CA 94110
(415) 282-6622
www.sftu.org

  • Provides drop-in counseling for non-members; provide phone counseling for members only.
  • Provides information on tenants' rights.
  • Provides assistance in tenant organizing.

SAN JOAQUIN COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


SAN LUIS OBISPO COUNTY

San Luis Obispo County District Attorney
Government Center
1050 Monterey Street, Room 235
San Luis Obispo, CA 93408
(805) 781-5856

  • Advise on landlord/tenant issues as they relate to Small Claims Court.
  • Accepts consumer complaints.
  • Investigates consumer fraud.
  • Investigates false advertising.
  • Provides small claims advisory.
  • Provides referrals to other agencies.
  • Open Monday through Friday 9am-4pm.


SAN MATEO COUNTY

San Mateo County District Attorney
Consumer and Environmental Protection Unit
Hall of Justice and Records
400 County Center, 4th Floor
Redwood City, CA 94063
(650) 363-4651

  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates consumer fraud complaints.


Peninsula Conflict Resolution Center
520 S. El Camino Real, #640
San Mateo, CA 94402
(650) 373-3490

  • Conflict Prevention, Management, & Resolution Services.
  • Mediates landlord/tenant disputes.
  • No legal advise given.
  • Fees charged for consumers residing in: Menlo Park, Atherton, Hillsboro, Pacifica.


SANTA BARBARA COUNTY

Santa Barbara County District Attorney
Consumer Mediation Program
118 East Figueroa Street
Santa Barbara, CA 93101
(805) 568-2390

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


Santa Barbara Rental Housing Mediation Task Force
423 W Victoria Street
Santa Barbara, CA 93101
(805) 730-1523

  • Mediates landlord/tenant disputes.


District Attorney's Consumer Mediation Center
115 Civic Center Plaza
Lompoc, CA 93436
(805) 737-7767

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


District Attorney's Office of Santa Maria
Consumer Mediation Program
312-D East Cook Street
Santa Maria, CA 93454
(805) 346-7516

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Provides referrals to other agencies.


SANTA CLARA COUNTY

Santa Clara County District Attorney
Consumer Protection Unit/Small Claims Advisory
County Government Center
70 West Hedding Street
West Wing, Fourth Floor
San Jose, CA 95110-1705
(408) 792-2880
(408) 279-8742 Fax

  • Provides landlord/tenant information.
  • Mediates consumer and business disputes.
  • Serves as small claims advisory.
  • Provides referrals to other agencies.


SANTA CRUZ COUNTY

Santa Cruz County Consumer Affairs
701 Ocean Street, Room 200
Santa Cruz, CA 95060
(831) 454-2050
(831) 454-2128 (Landlord/Tenant)

  • Mediates consumer and business disputes.
  • Provides information on various consumer problems.
  • Investigates consumer fraud complaints.
  • Provides referrals to other agencies.
  • Mediates Landlord/Tenant disputes.


Conflict Resolution Center of Santa Cruz County
783 Rio Del Mar Boulevard, Suite 65
Aptos, CA 95003
(831) 685-3403

  • Provides landlord/tenant information.
  • Provides on-site workshops to teach consumers tools and skills for effective conflict resolutions.
  • Mediates a variety of consumer and business disputes.


SOLANO COUNTY

Solano County District Attorney Consumer Affairs Unit
675 Texas St.
Fairfield, CA 94533
(707) 784-6800
(707) 784-7986 Fax

  • Does not mediate landlord/tenant disputes.
  • No mediation for consumer and business disputes.
  • Investigates consumer fraud if a pattern exists.
  • Provides referrals to other agencies.



SONOMA COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


STANISLAUS COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


TEHAMA COUNTY

Refer to civil resolution sources (Small Claims, private attorney, and Better Business Bureau).


VENTURA COUNTY

Ventura County District Attorney
Consumer Mediation and Assistance Unit
800 South Victoria Avenue
Ventura, CA 93009
(805) 654-3110

  • Provides landlord/tenant information.
  • Mediates landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Assists and Mediates small claims issues.
  • Provides referrals to other agencies.


Complaints against an Individual should be mailed to:
Ventura County District Attorney
Special Prosecution Unit
Attn: Greg Brose
4245 Market Street
Ventura, CA 93003

YOLO COUNTY

Yolo County District Attorney Consumer Fraud Division
301 2nd Street
Woodland, CA 95695
(530) 666-8424


Mailing Address:
PO Box 245
Woodland, CA 95776

  • Does not mediate landlord/tenant disputes.
  • Mediates consumer and business disputes.
  • Investigates consumer fraud complaints.


YUBA COUNTY

California Rural Legal Assistance Office
818 D Street
Marysville, CA 95901
(530) 742-5191

  • If cannot assist, will refer to appropriate agency.
  • Provides a wide variety of consumer services.
  • Provides landlord/tenant assistance.


Yuba County District Attorney's Office
215 Fifth Street
Marysville, CA 95901
(530) 749-7770

  • Investigates fraud complaints only.
  • Provides referrals for consumers.
  • No other services



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