State of California California Department of Consumer Affairs

Computer Software

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| <h4 align="center"><big>COMPUTER SOFTWARE</big><br /></h4>
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<p>Most software packages provide a limited warranty, a disclaimer of warranty, a limitation of liability, an End-User License Agreement (EULA) and other general provisions. The disclaimer of warranty will state the specifics of what is covered or not covered by the manufacturer's warranty. The limitation of liability limits the manufacturer's liability for damages incurred as a result of the use of the software. The other general provisions are what the manufacturer will provide for the user, as well as other applicable restrictions. Pertinent information should be printed on the software packaging indicating the amount of Random Access Memory (RAM) needed to install the program in the computer.</p><br>
<p>Most software packages provide a limited warranty, a disclaimer of warranty, a limitation of liability, an End-User License Agreement (EULA) and other general provisions. The disclaimer of warranty will state the specifics of what is covered or not covered by the manufacturer's warranty. The limitation of liability limits the manufacturer's liability for damages incurred as a result of the use of the software. The other general provisions are what the manufacturer will provide for the user, as well as other applicable restrictions. Pertinent information should be printed on the software packaging indicating the amount of Random Access Memory (RAM) needed to install the program in the computer.</p><br>
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'''Return or refunds:'''<br>
'''Return or refunds:'''<br>
   
   
<p>Store policy will identify conditions of return or refund and whether or not a consumer will give a cash refund, store credit, or exchanges for the amount of the purchase price, the applicable time period, type of merchandise and other related conditions covered under  
<p>Store policy will identify conditions of return or refund and whether or not a consumer will give a cash refund, store credit, or exchanges for the amount of the purchase price, the applicable time period, type of merchandise and other related conditions covered under  
the policy.</p><br>
the policy.</p><br>
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'''Manufacturer conditions of warranty:'''<br>
'''Manufacturer conditions of warranty:'''<br>
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<p>The [http://www.copyright.gov/ '''U.S. Copyrights Office Library of Congress]''' copyright covers exclusive right to the publication, production, or sale of software.</p>
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<p>The [http://www.copyright.gov/ '''US Copyrights Office Library of Congress]''' copyright covers exclusive right to the publication, production, or sale of software.</p>
   
   
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'''U.S. Copyrights Office Library of Congress'''<br>
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'''<font color="#4AA02C">US Copyrights Office Library of Congress</font color="#4AA02C">'''<br>
101 Independence Avenue, SE<br>  
101 Independence Avenue, SE<br>  
Washington, DC 20559<br>  
Washington, DC 20559<br>  
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[http://www.copyright.gov/ '''www.copyright.gov''']<br>  
[http://www.copyright.gov/ '''www.copyright.gov''']<br>  
   
   
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'''Information on fraud:'''<br>
'''Information on fraud:'''<br>
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'''Department of Justice'''<br>
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'''<font color="#4AA02C">Department of Justice</font color="#4AA02C">'''<br>
Office of the Attorney General<br>
Office of the Attorney General<br>
1300 I Street<br>
1300 I Street<br>
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(800) 952-5225 (CA Callers)<br>
(800) 952-5225 (CA Callers)<br>
(916) 322-3360 (Out of State)<br>
(916) 322-3360 (Out of State)<br>
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(916) 323-5341 (fax) <br>
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(916) 323-5341 Fax <br>
(800) 952-5548 (TDD in CA)<br>
(800) 952-5548 (TDD in CA)<br>
(916) 327-5564 (TDD Out of State)<br>
(916) 327-5564 (TDD Out of State)<br>
[http://www.aq.ca.gov/ '''www.ag.ca.gov''']<br>
[http://www.aq.ca.gov/ '''www.ag.ca.gov''']<br>
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<p>'''Department Publications:''' Consumer Law Sourcebook (Warranty Law, Chapter 23)</p> 
 
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<p>'''Other References:''' None</p>
 
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<p>'''Other Referrals:''' None</p><br>
 

Revision as of 21:43, 15 September 2010

COMPUTER SOFTWARE

go back


Most software packages provide a limited warranty, a disclaimer of warranty, a limitation of liability, an End-User License Agreement (EULA) and other general provisions. The disclaimer of warranty will state the specifics of what is covered or not covered by the manufacturer's warranty. The limitation of liability limits the manufacturer's liability for damages incurred as a result of the use of the software. The other general provisions are what the manufacturer will provide for the user, as well as other applicable restrictions. Pertinent information should be printed on the software packaging indicating the amount of Random Access Memory (RAM) needed to install the program in the computer.


Return or refunds:

Store policy will identify conditions of return or refund and whether or not a consumer will give a cash refund, store credit, or exchanges for the amount of the purchase price, the applicable time period, type of merchandise and other related conditions covered under the policy.


Manufacturer conditions of warranty:

Will most likely provide a limited warranty disclaimer and and a disclaimer of warranty.



The US Copyrights Office Library of Congress copyright covers exclusive right to the publication, production, or sale of software.

US Copyrights Office Library of Congress
101 Independence Avenue, SE
Washington, DC 20559
(202) 707-3000
www.copyright.gov


Information on fraud:

Department of Justice
Office of the Attorney General
1300 I Street
Sacramento, CA 95814
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 Fax
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
www.ag.ca.gov



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