State of California California Department of Consumer Affairs

Computer (Sale Of)

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COMPUTER (SALE OF)

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The Song-Beverly Consumer Warranty Act (Civil Code §§ 1790-1796.5)

The Song-Beverly Consumer Warranty Act provides warranty protection on the sale of computers that are sold with the manufacturer's written warranty. For example, if the computer is defective and the defect is covered by the written warranty, the manufacturer or its agent must repair the computer to conform to the warranty in a reasonable number of repair attempts.



California Department of Justice
Office of the Attorney General
1300 I Street
Sacramento, CA 95814
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 (fax)
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
www.caag.state.ca.us


Contact the Federal Trade Commission to report bad or deceptive business practices. The FTC will not take action on behalf of an individual consumer.



Federal Trade Commission
10877 Wilshire Boulevard, Suite 700
Los Angeles, CA 90024
(877) 382-4357
www.ftc.gov


Department Publications: None are offered by the Consumer Information Center

Other Publications: None

Other References: Warranties

Other Referrals: Better Business Bureau and Small Claims Court




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