State of California California Department of Consumer Affairs

Checks Systems For Merchants (SCAN)

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SCAN and CHEX Systems are owned by Deluxe Check Printers; this company prints the checks used by consumers for banking purposes. If a retailer wishes to determine the validity of a check, he or she may contact SCAN or run the check through the check scanner to find information on a closed account or whether the consumer has a history of bad checks and credit.

A micro coding on the check indicates whether the consumer has one or more closed accounts or whether a bad credit history or pattern of bad financial practices exists in the consumer's file. (A driver's license is also used to establish the consumer's identity when writing the check.) Negative information is generally kept on file for two years, but if individuals clear their accounts, the information will be removed within 24 hours.

SCAN Consumer Relations
19803 North Creek Parkway
Bothell, WA 98011
(800) 262-7771

The California Department of Corporations has Jurisdiction over SCAN Systems and similar businesses.

California Department of Corporations
320 West 4th Street
Los Angeles, CA 90013-1105
(213) 576-7500 (main)
(800) 262-7771 (complaints)

Publications available: None are offered by the Consumer Information Center

See also: Bank Complaints/Information

Other referrals: None

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