From Consumer Wiki
Carpet cleaners are not licensed by any state agency; therefore, complaints may be directed to the Better Business Bureau mediation process, Small Claims Court, or addressed by civil resolution.
The Institute of Inspection, Cleaning and Restoration Certification provides certification of technicians and firms working in the carpet and upholstery cleaning industry. They also establish and maintain standards in industry for various cleaning procedures.
Institute of Inspection
Cleaning and Restoration Certification
2715 E Mill Plain Blvd
Vancouver, WA 98661
Questions about chemicals in carpets that may cause allergic reactions or asthma, etc. :(706) 278-3176
Department Publications: None are offered by the Consumer Information Center
Other References: None
Other referrals: Small Claims Court and Better Business Bureau