State of California California Department of Consumer Affairs

California Highway Patrol (CHP)

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CALIFORNIA HIGHWAY PATROL (CHP)

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Under the jurisdiction of the Department of Business, Transportation and Housing Agency, the primary mission of the California Highway Patrolis the management and regulation of traffic to achieve safe, lawful, and efficient use of highways.


The secondary mission of the CHP is to serve as a major statewide law enforcement agency which supports local law enforcement and assists in emergencies exceeding local capabilities to provide disaster and life-saving assistance to the public. In addition, the CHP is mandated to enforce the California Public Utilities (CPUC) regulations governing safety standards for trucking and passenger service vehicles.



Responsibilities include:

  • Under California Public Utilities Commission mandates, the CHP is responsible for safety compliance inspections of school buses, heavy trucks, farm labor vehicles, and commercial vehicles. A major CHP responsibility is performing safety inspection of commercial transportation vehicles at state inspection stations. Inspections include checking for the transporting of hazardous wastes.
  • Responsible for traffic enforcement on freeways or highways.
  • Responsible for protecting state property and for assisting state employees during emergency situations.
  • Responsible for providing VIN (Vehicle Identification Numbers) numbers for stolen cars or reconstructed cars with missing VIN numbers


California Highway Patrol
PO Box 942898
Sacramento, CA 94298-0001
www.chp.ca.gov


How to file a complaint against a California Highway Patrol Officer:

Consumers may file a complaint with their local law enforcement agency. Each law enforcement agency in the state is required to establish a procedure to investigate citizen's complaints under Penal Code section 832.5. A written description of this procedure is available from each law enforcement agency. If resolution cannot be obtained through this procedure, a complaint may be filed with the California Highway Patrol Commissioner's Office.


California Highway Patrol
Commissioner's Office
PO BOX 942898
Sacramento, CA 94298-0001

Most complaints can be resolved through this office. Consumers should allow ample time for an investigation into the complaint.



If the California Highway Patrol Commissioner's Office fails to act on a complaint, consumers may file a written complaint with the Attorney General's Office. Complaints directed to the Attorney General should include the details of contacts made with the Internal Affairs Division (local law enforcement agency) and the Commissioner's Office in an attempt to resolve the complaint.


California Department of Justice (DOJ)
Office of the Attorney General
PO BOX 944255
Sacramento, CA 94244-2550
(916) 445-2550
(800) 952-5225 (Public Inquiry - recording)



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