State of California California Department of Consumer Affairs

Booking Agency/Tour

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Revision as of 16:31, 16 June 2010

BOOKING AGENCY/TOUR

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Tour agencies sell packaged tours to travel agencies, buying in "bulk" from suppliers such as airlines, hotels, bus companies, cruise companies, and other tour operators. Tour agencies may have their own associations to mediate disputes.


The National Tour Association will take complaints about a tour agency (if a member of the association) and mediate between parties; otherwise, it becomes a Better Business Bureau or civil issue.


National Tour Association
(800) 682-8886

United States Tour Operators Association
(212) 599-6599


Publications available: None are offered by the Consumer Information Center

See also: None

Other referrals: Attorney General, Small Claims Court, Travel Agency, and Travel Agent




Consumer Resource & Referral Guide Consumer Resource & Referral Guide
Directory of State Agencies Directory of State Agencies
Directory of Federal Agencies Directory of Federal Agencies
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