State of California California Department of Consumer Affairs

Boiler Room Scams

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'''DOJ -   
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'''DOJ -  Office of the Attorney General'''<br>
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Office of the Attorney General  
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Public Inquiry Unit<br>
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Public Inquiry Unit'''
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PO Box 944255<br>
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PO Box 944255  
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Sacramento, CA 94244-2550<br>  
Sacramento, CA 94244-2550<br>  
(800) 952-5225 (CA Callers)<br>
(800) 952-5225 (CA Callers)<br>
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(800) 952-5548 (TDD in CA)<br>
(800) 952-5548 (TDD in CA)<br>
(916) 327-5564 (TDD Out of State)<br>
(916) 327-5564 (TDD Out of State)<br>
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(916)4459555<br>
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(916) 445-9555<br>
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[http://www.caaq.state.ca.state.ca.us/ www.caag.state.ca.us/]<br>
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[http://www.caaq.state.ca.state.ca.us/ '''www.caag.state.ca.us''']<br>
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<p>For scams related to "work at home", pyramid, chain letter schemes, solicitation by mail, theft of mail, mail delivery problems; includes billing for items not ordered, contact the US Postal Service.</p>
 
 
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'''United States Government Postal Service  
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'''US Postal Service'''<br>
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INSPECTION SERVICE SUPPORT GROUP
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Inspection Service Support Group
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ATTN: FRAUD SECTION'''
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ATTN: Fraud Section
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SUITE 1250<br>
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Suite 1250<br>
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222 S RIVERSIDE PLAZA<br>
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222 S Riverside Plaza<br>
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CHICAGO IL 60606-6100<br>
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Chicago, IL 60606-6100<br>
(800) 275-8777 (national number)<br>
(800) 275-8777 (national number)<br>
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[http://www.postainspectors.uspis.gov/postalinspectors.uspis.gov/]<b>  
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[http://www.postainspectors.uspis.gov/ '''postalinspectors.uspis.gov''']<b>  
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  <p>Work at home, pyramid, chain
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letter schemes, solicitation by
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mail, theft of mail, mail delivery
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<p>For scams related to deceptive sales pitches, time exceeded for merchandise ordered; if canceled, must refund consumer's cash, check, or money order within 7 working days or credit card account within one billing period (approximately 30 days), contact the Federal Trade Commision. </p>
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problems; includes billing for items
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not ordered.</ p>
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'''Federal Trade Commission'''<br>
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United States Federal Trade Commission  
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600 Pennsylvania Avenue, NW<br>  
600 Pennsylvania Avenue, NW<br>  
Washington, DC 20580<br>  
Washington, DC 20580<br>  
(877) 382-4357<br>
(877) 382-4357<br>
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[http://www.ftc.gov/www.ftc.gov/]<br>  
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[http://www.ftc.gov/ '''www.ftc.gov''']<br>  
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<p>Deceptive sales pitches.
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Time exceeded for merchandise ordered;
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if canceled, must refund consumer's cash,
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<p>'''Department Publications:''' Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27), Be Smart-Buy Smart: Mail Order (P-31), Be Smart-Buy Smart: Prizes and Gifts (P-32)Be Smart-Buy Smart: Telemarketing (P-34)</p>
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check, or money order within 7 working
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<p>'''Other Publications:''' Boiler Room Sales Schemes Against Business</p>
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days or credit card account within one
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<p>'''Other References:''' None</p>
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billing period (approximately 30 days). </ p>
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<p>'''Other Referrals:''' Mail Complaints, Postal Inspector, Federal Trade Commission, and Attorney General</p><br>
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'''Department Publications:''' Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27)  
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                                          Be Smart-Buy Smart: Mail Order (P-31)  
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                                          Be Smart-Buy Smart: Prizes and Gifts (P-32)  
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                                          Be Smart-Buy Smart: Telemarketing (P-34)  
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'''Other Publications:''' "Boiler Room Sales Schemes Against Business"
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'''Other References:''' None  
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'''Other Referrals:''' Mail Complaints
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                              Postal Inspector  
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                              Federal Trade Commission  
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                              Attorney General  
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<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
     Consumer Resource & Referral Guide<br>
     Consumer Resource & Referral Guide<br>

Revision as of 16:40, 16 June 2010

BOILER ROOM SCAMS

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Many legitimate companies use the telephone to solicit business, and "telemarketing" has become a widely used and sophisticated tool. However, some offers of goods and services are fraudulent. Consumers should be aware that a telemarketer might be a swindler or con artist. "Boiler room scams" refer to callers who use prepared scripts and high pressure tactics to sell a wide variety of worthless or overvalued goods and services usually over the telephone. Scams may include work at home, pyramid and chain letter schemes, solicitation of mail order sales, and billing of items not ordered. In general, a consumer may cancel if a company cannot ship an ordered item within 30 days.



DOJ - Office of the Attorney General
Public Inquiry Unit
PO Box 944255
Sacramento, CA 94244-2550
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 (fax)
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
(916) 445-9555
www.caag.state.ca.us


For scams related to "work at home", pyramid, chain letter schemes, solicitation by mail, theft of mail, mail delivery problems; includes billing for items not ordered, contact the US Postal Service.

US Postal Service
Inspection Service Support Group ATTN: Fraud Section Suite 1250
222 S Riverside Plaza
Chicago, IL 60606-6100
(800) 275-8777 (national number)
postalinspectors.uspis.gov


For scams related to deceptive sales pitches, time exceeded for merchandise ordered; if canceled, must refund consumer's cash, check, or money order within 7 working days or credit card account within one billing period (approximately 30 days), contact the Federal Trade Commision.

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
(877) 382-4357
www.ftc.gov


Department Publications: Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27), Be Smart-Buy Smart: Mail Order (P-31), Be Smart-Buy Smart: Prizes and Gifts (P-32), Be Smart-Buy Smart: Telemarketing (P-34)

Other Publications: Boiler Room Sales Schemes Against Business

Other References: None

Other Referrals: Mail Complaints, Postal Inspector, Federal Trade Commission, and Attorney General




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