Boiler Room Scams
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| - | '''DOJ - | + | '''DOJ - Office of the Attorney General'''<br> |
| - | Office of the Attorney General | + | Public Inquiry Unit<br> |
| - | Public Inquiry Unit | + | PO Box 944255<br> |
| - | PO Box 944255 | + | |
Sacramento, CA 94244-2550<br> | Sacramento, CA 94244-2550<br> | ||
(800) 952-5225 (CA Callers)<br> | (800) 952-5225 (CA Callers)<br> | ||
| Line 26: | Line 25: | ||
(800) 952-5548 (TDD in CA)<br> | (800) 952-5548 (TDD in CA)<br> | ||
(916) 327-5564 (TDD Out of State)<br> | (916) 327-5564 (TDD Out of State)<br> | ||
| - | (916) | + | (916) 445-9555<br> |
| - | [http://www.caaq.state.ca.state.ca.us/ www.caag.state.ca.us | + | [http://www.caaq.state.ca.state.ca.us/ '''www.caag.state.ca.us''']<br> |
| + | |||
| + | |||
| + | <p>For scams related to "work at home", pyramid, chain letter schemes, solicitation by mail, theft of mail, mail delivery problems; includes billing for items not ordered, contact the US Postal Service.</p> | ||
| - | ''' | + | '''US Postal Service'''<br> |
| - | + | Inspection Service Support Group | |
| - | ATTN: | + | ATTN: Fraud Section |
| - | + | Suite 1250<br> | |
| - | 222 S | + | 222 S Riverside Plaza<br> |
| - | + | Chicago, IL 60606-6100<br> | |
(800) 275-8777 (national number)<br> | (800) 275-8777 (national number)<br> | ||
| - | [http://www.postainspectors.uspis.gov/postalinspectors.uspis.gov | + | [http://www.postainspectors.uspis.gov/ '''postalinspectors.uspis.gov''']<b> |
| - | <p> | + | |
| - | + | ||
| - | + | <p>For scams related to deceptive sales pitches, time exceeded for merchandise ordered; if canceled, must refund consumer's cash, check, or money order within 7 working days or credit card account within one billing period (approximately 30 days), contact the Federal Trade Commision. </p> | |
| - | + | ||
| - | + | '''Federal Trade Commission'''<br> | |
| - | + | ||
600 Pennsylvania Avenue, NW<br> | 600 Pennsylvania Avenue, NW<br> | ||
Washington, DC 20580<br> | Washington, DC 20580<br> | ||
(877) 382-4357<br> | (877) 382-4357<br> | ||
| - | [http://www.ftc.gov/www.ftc.gov | + | [http://www.ftc.gov/ '''www.ftc.gov''']<br> |
| - | + | ||
| - | + | ||
| - | + | <p>'''Department Publications:''' Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27), Be Smart-Buy Smart: Mail Order (P-31), Be Smart-Buy Smart: Prizes and Gifts (P-32), Be Smart-Buy Smart: Telemarketing (P-34)</p> | |
| - | + | <p>'''Other Publications:''' Boiler Room Sales Schemes Against Business</p> | |
| - | + | <p>'''Other References:''' None</p> | |
| - | + | <p>'''Other Referrals:''' Mail Complaints, Postal Inspector, Federal Trade Commission, and Attorney General</p><br> | |
| - | '''Department Publications:''' Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27) | + | |
| - | + | ||
| - | + | ||
| - | + | ||
| - | '''Other Publications:''' | + | |
| - | '''Other References:''' None | + | |
| - | '''Other Referrals:''' Mail Complaints | + | |
| - | + | ||
| - | + | ||
| - | + | ||
<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]] | <p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]] | ||
Consumer Resource & Referral Guide<br> | Consumer Resource & Referral Guide<br> | ||
Revision as of 16:40, 16 June 2010
|
Many legitimate companies use the telephone to solicit business, and "telemarketing" has become a widely used and sophisticated tool. However, some offers of goods and services are fraudulent. Consumers should be aware that a telemarketer might be a swindler or con artist. "Boiler room scams" refer to callers who use prepared scripts and high pressure tactics to sell a wide variety of worthless or overvalued goods and services usually over the telephone. Scams may include work at home, pyramid and chain letter schemes, solicitation of mail order sales, and billing of items not ordered. In general, a consumer may cancel if a company cannot ship an ordered item within 30 days.
DOJ - Office of the Attorney General
Public Inquiry Unit
PO Box 944255
Sacramento, CA 94244-2550
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 (fax)
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
(916) 445-9555
www.caag.state.ca.us
For scams related to "work at home", pyramid, chain letter schemes, solicitation by mail, theft of mail, mail delivery problems; includes billing for items not ordered, contact the US Postal Service.
US Postal Service
Inspection Service Support Group
ATTN: Fraud Section
Suite 1250
222 S Riverside Plaza
Chicago, IL 60606-6100
(800) 275-8777 (national number)
postalinspectors.uspis.gov
For scams related to deceptive sales pitches, time exceeded for merchandise ordered; if canceled, must refund consumer's cash, check, or money order within 7 working days or credit card account within one billing period (approximately 30 days), contact the Federal Trade Commision.
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
(877) 382-4357
www.ftc.gov
Department Publications: Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27), Be Smart-Buy Smart: Mail Order (P-31), Be Smart-Buy Smart: Prizes and Gifts (P-32), Be Smart-Buy Smart: Telemarketing (P-34)
Other Publications: Boiler Room Sales Schemes Against Business
Other References: None
Other Referrals: Mail Complaints, Postal Inspector, Federal Trade Commission, and Attorney General
Consumer Resource & Referral Guide
Directory of State Agencies
Directory of Federal Agencies
Return to DCA Home Page
