State of California California Department of Consumer Affairs

Boiler Room Scams

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Revision as of 16:33, 16 June 2010

BOILER ROOM SCAMS

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Many legitimate companies use the telephone to solicit business, and "telemarketing" has become a widely used and sophisticated tool. However, some offers of goods and services are fraudulent. Consumers should be aware that a telemarketer might be a swindler or con artist. "Boiler room scams" refer to callers who use prepared scripts and high pressure tactics to sell a wide variety of worthless or overvalued goods and services usually over the telephone. Scams may include work at home, pyramid and chain letter schemes, solicitation of mail order sales, and billing of items not ordered. In general, a consumer may cancel if a company cannot ship an ordered item within 30 days.



DOJ - Office of the Attorney General Public Inquiry Unit PO Box 944255 Sacramento, CA 94244-2550
(800) 952-5225 (CA Callers)
(916) 322-3360 (Out of State)
(916) 323-5341 (fax)
(800) 952-5548 (TDD in CA)
(916) 327-5564 (TDD Out of State)
(916)4459555
www.caag.state.ca.us/

United States Government Postal Service INSPECTION SERVICE SUPPORT GROUP ATTN: FRAUD SECTION SUITE 1250
222 S RIVERSIDE PLAZA
CHICAGO IL 60606-6100
(800) 275-8777 (national number)
[1]

Work at home, pyramid, chain letter schemes, solicitation by mail, theft of mail, mail delivery problems; includes billing for items not ordered.</ p> United States Federal Trade Commission 600 Pennsylvania Avenue, NW
Washington, DC 20580
(877) 382-4357
[2]
<p>Deceptive sales pitches. Time exceeded for merchandise ordered; if canceled, must refund consumer's cash, check, or money order within 7 working days or credit card account within one billing period (approximately 30 days). </ p> Department Publications: Be Smart-Buy Smart: Contests, Sweepstakes and Lotteries (P-27) Be Smart-Buy Smart: Mail Order (P-31) Be Smart-Buy Smart: Prizes and Gifts (P-32) Be Smart-Buy Smart: Telemarketing (P-34) Other Publications: "Boiler Room Sales Schemes Against Business" Other References: None Other Referrals: Mail Complaints Postal Inspector Federal Trade Commission Attorney General <p>Consumer Resource & Referral Guide Consumer Resource & Referral Guide
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