State of California California Department of Consumer Affairs

Bank Complaints/Information (State, Federal, National)

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The Department of Financial Institutions (DFI) regulates California state-chartered financial institutions. They encourage sound banking and business practices and perform financial examination of licensees.

If the bank is a California state-chartered bank, it is licensed by the California DFI and the Federal Deposit Insurance corporation (FDIC). A California state-chartered bank may also be a member of the Federal Reserve Bank.

DFI licenses and regulates:

  • • state-chartered banks
  • • state-chartered credit unions
  • • state-chartered savings associations
  • • state-chartered industrial banks
  • • state-chartered offices of foreign banks
  • • state-chartered trust companies
  • • business and industrial development corporations
  • • issuers of travelers checks and payment instruments (money orders)
  • • transmitters of money abroad

Department of Financial Institutions
1810 13th Street
Sacramento, CA 95814-6900
(916) 322-5966
(916) 445-2123 (fax)
1-800-622-0620 - in California

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