State of California California Department of Consumer Affairs

Alternative Dispute Resolution

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<h4 align="center"><big>ALTERNATIVE DISPUTE RESOLUTION</big></h4>  
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<p>'''Alternative Dispute Resolution (ADR)'''  is the process used to resolve disputes outside of court with negotiation and mediation. The [http://dca.ca.gov/ '''California Department of Consumer Affairs'''] oversees numerous programs in counties that partcipate in dispute resolution programs. ADR allows the disputing parties to arrive at their own solution or reach consensus on the conflict. If arbitration is the choice of resolution, a third party renders a decision, which both parties agree to accept.</p><br>
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<p>'''Alternative Dispute Resolution (ADR)'''  is the process used to resolve disputes outside of court with negotiation and mediation. The [http://dca.ca.gov/ '''California Department of Consumer Affairs]''' oversees numerous programs in counties that partcipate in dispute resolution programs. ADR allows the disputing parties to arrive at their own solution or reach consensus on the conflict. If arbitration is the choice of resolution, a third party renders a decision, which both parties agree to accept.</p><br>
   
   
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'''The two types of ADR are:'''  
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The DCA website lists all Mediation Programs by area - [http://www.dca.ca.gov/consumer/mediation_programs.shtml Local Mediation Programs] <br>
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<p>1) The "consensual process" which allows the disputing parties to decide on a solution to the conflict.</p>
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'''The two types of ADR are:'''<br>
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<p>1) The "consensual process" which allows the disputing parties to decide on a solution to the conflict.</p><br>
   
   
<p>2) The "adjudicatory process" involves a third party who renders a decision, which is binding upon both parties involved in the dispute.</p>  
<p>2) The "adjudicatory process" involves a third party who renders a decision, which is binding upon both parties involved in the dispute.</p>  
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* Resolutions through ADR are usually inexpensive and charges may be based on a sliding scale based on income.</p>
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* Resolutions through ADR are usually inexpensive and charges may be based on a sliding scale based on income.  
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* Some governmental agencies now require ADR for prompt resolution of disputes.</p>
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* Some governmental agencies now require ADR for prompt resolution of disputes.
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* Many small claims courts now require litigants to mediate prior to a hearing.</p><br>
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* Many small claims courts now require litigants to mediate prior to a hearing.<br>
   
   
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<p>'''Publications available:''' Small Claims Court, A Guide to Its Practical Use</p>  
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'''Publications available:''' Small Claims Court, A Guide to Its Practical Use<br>
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<p>'''See also:''' Dispute Resolution</p>
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<p>'''Other referrals:''' Arbitration (Varied), Better Business Bureau, U.S & Canadian Better Business Bureau, and Mediation Programs</p><br>
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'''See Also:'''<br>
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[[Dispute Resolution|Dispute Resolution]]<br>
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[[Arbitration (Varied)|Arbitration (Veried)]]<br>
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[[Better Business Bureau|Better Business Bureau]]<br>
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<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
     Consumer Resource & Referral Guide<br>
     Consumer Resource & Referral Guide<br>
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   [[file:green_arrow.jpg|link=http://www.ca.gov/About/Government/agencyindex.html|Directory of State Agencies ]]  
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   [[file:green_arrow.jpg|link=http://www.ca.gov/CaSearch/Agencies.aspx|Directory of State Agencies ]]  
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     Directory of State Agencies<br>
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     Directory of State Agencies<br>
   [[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]]
   [[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]]
     Directory of Federal Agencies<br>  
     Directory of Federal Agencies<br>  

Latest revision as of 18:03, 2 March 2011

851-Local City/County Agencies

ALTERNATIVE DISPUTE RESOLUTION

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Alternative Dispute Resolution (ADR) is the process used to resolve disputes outside of court with negotiation and mediation. The California Department of Consumer Affairs oversees numerous programs in counties that partcipate in dispute resolution programs. ADR allows the disputing parties to arrive at their own solution or reach consensus on the conflict. If arbitration is the choice of resolution, a third party renders a decision, which both parties agree to accept.


The DCA website lists all Mediation Programs by area - Local Mediation Programs


The two types of ADR are:

1) The "consensual process" which allows the disputing parties to decide on a solution to the conflict.


2) The "adjudicatory process" involves a third party who renders a decision, which is binding upon both parties involved in the dispute.

  • Resolutions through ADR are usually inexpensive and charges may be based on a sliding scale based on income.
  • Some governmental agencies now require ADR for prompt resolution of disputes.
  • Many small claims courts now require litigants to mediate prior to a hearing.


Publications available: Small Claims Court, A Guide to Its Practical Use


See Also:
Dispute Resolution
Arbitration (Veried)
Better Business Bureau



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