State of California California Department of Consumer Affairs

Air Freight Carriers

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Revision as of 17:41, 2 March 2011

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AIR FREIGHT CARRIERS

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The larger domestic airlines routinely carry air freight and have freight offices at every terminal. For domestic air freight and international air freight, consult individual airlines such as United, Delta, etc. Air freight companies which have both domestic and international air freight service specifically are United Parcel Service (UPS), Federal Express (FEDEX), Emery Worldwide, and Dalsey, Helbloom, and Lynch (DHL). See below for jurisdiction of complaints:



United Parcel Service (UPS)
www.ups.com
(800) 742-5877 or (800)-PICK-UPS
(800) 782-7892


Federal Express
www.fedex.com
(800) 463-3339
(800) 247-4747


Emery Worldwide
www.emeryworld.com
(800) 367-3592
(800) 443-6379


Dalsey, Helbloom, Lynch (DHL) Worldwide Express
www.dhl-usa.com
(800) 225-5345


The US Department of Transportation regulates transportation methods, approves type of cargo but does not regulate hazardous materials.


US Department of Transportation
Consumer Affairs Division, Room 10405
400 7th Street, SW
Washington, DC 20590
(202) 366-2220


If an item is shipped to a warehouse in California and parts or sections are shipped by carrier to other separate locations in California, jurisdiction fals under California Public Utilities Commission (CPUC).


Public Utilities Commission
505 Van Ness Avenue, Room 2003
San Francisco, CA 94102
(800) 649-7570
(415) 703-1170 (out of state callers)
(415) 703-1758 Fax
www.cpuc.ca.gov



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