State of California California Department of Consumer Affairs

Aging (California Department of)

From Consumer Wiki

(Difference between revisions)
Jump to: navigation, search
 
(14 intermediate revisions not shown)
Line 1: Line 1:
-
<h4 align="center"><big>AGING (CALIFORNIA DEPARTMENT OF) </big></h4>
+
<p>[[File:Whitebox.jpg|735 - Other State Agencies|link=_Hint]] </p>
-
<p>The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers and residents in long-term care facilities throughout the state.</p>
+
{| align="center" border = 0
 +
!
 +
|-
 +
|
 +
{| border = 0 cellpadding="20" cellspacing="0"
 +
|-
 +
| <h4 align="center"><big>AGING (CALIFORNIA DEPARTMENT OF)</big><br /></h4>
 +
|  [[A|go back]]
 +
|-
 +
|}
 +
|-
 +
|}
 +
 
 +
 
 +
 
 +
<p>The [http://www.aging.ca.gov/ '''California Department of Aging (CDA)]''' administers programs that serve older adults, adults with disabilities, family caregivers and residents in long-term care facilities throughout the state.</p>
Line 10: Line 25:
<p>The Department's mission is to promote the independence and well-being of older adults, adults with disabilities and families through:</p>
<p>The Department's mission is to promote the independence and well-being of older adults, adults with disabilities and families through:</p>
-
*Access to information and services to improve the quality of their lives;  
+
*Access to information and services to improve the quality of their lives;<br>
-
*Opportunities for community involvement; and  
+
*Opportunities for community involvement; and<br>
-
*Support from family members providing care.</p>
+
*Support from family members providing care.<br>
   
   
Line 18: Line 33:
-
[http://www.dss.cahwnet.gov/cdssweb/entres/forms/English/SOC341.pdf Elder Abuse Reporting - Online form]
+
[http://www.dss.cahwnet.gov/cdssweb/entres/forms/English/SOC341.pdf '''Elder Abuse Reporting - Online form''']<br>
-
PROGRAMS ADMINISTERED:
+
'''PROGRAMS ADMINISTERED:'''<br>
-
*Title III Nutrition Services (Congregate and In-Home)
+
-
*Adult Day Health Care
+
-
*Alzheimer's Day Care Resource Centers
+
-
*Brown Bag Program
+
-
*Long-Term Care Ombudsman Program
+
-
*Foster Grandparent Program
+
-
*Health Insurance and Advocacy Program (HICAP)
+
-
*Information and Assistance (or Referral)
+
-
*Legal Assistance
+
-
*Linkages Program
+
-
*Multipurpose Senior Services Program
+
-
*Senior Community Service Employment Program
+
-
*Senior Companion Program
+
-
*Other Important Links
+
 +
*Title III Nutrition Services (Congregate and In-Home)<br>
 +
*Adult Day Health Care<br>
 +
*Alzheimer's Day Care Resource Centers<br>
 +
*Brown Bag Program<br>
 +
*Long-Term Care Ombudsman Program<br>
 +
*Foster Grandparent Program<br>
 +
*Health Insurance and Advocacy Program (HICAP)<br>
 +
*Information and Assistance (or Referral)<br>
 +
*Legal Assistance<br>
 +
*Linkages Program<br>
 +
*Multipurpose Senior Services Program<br>
 +
*Senior Community Service Employment Program<br>
 +
*Senior Companion Program<br>
 +
*Other Important Links<br>
-
'''Department of Aging'''<br>  
+
 
 +
'''<font color="#4AA02C">Department of Aging</font color="#4AA02C">'''<br>
'''External Affairs'''<br>
'''External Affairs'''<br>
1300 National Drive, Suite 200<br>
1300 National Drive, Suite 200<br>
Sacramento, CA 95834<br>
Sacramento, CA 95834<br>
(916) 419-7500<br>
(916) 419-7500<br>
-
(916) 928-2268 (fax)<br>
+
(916) 928-2268 Fax<br>
-
TDD 1 (800) 735-2929<br>
+
(800) 735-2929 TDD<br>
-
[http://www.aging.ca.gov/ www.aging.ca.gov/]<br>  
+
[http://www.aging.ca.gov/ '''www.aging.ca.gov''']<br>  
 +
 
 +
 
-
'''Complaint jurisdiction:'''
+
'''Complaint jurisdiction:'''<br>
<p>The Department of Aging has jurisdiction over any complaints related to the programs administered by CDA (listed below under "Programs Administered").</p>   
<p>The Department of Aging has jurisdiction over any complaints related to the programs administered by CDA (listed below under "Programs Administered").</p>   
Line 54: Line 72:
'''''Complaints outside jurisdiction:'''''<br>
'''''Complaints outside jurisdiction:'''''<br>
-
 
<p>Complaints received about services related to seniors, but which are not the responsibility  
<p>Complaints received about services related to seniors, but which are not the responsibility  
of the Department of Aging are among the following:</p>
of the Department of Aging are among the following:</p>
   
   
-
'''Local Area Agency on Aging (800) 510-2020'''
+
'''Local Area Agency on Aging (800) 510-2020'''<br>
<p>Statewide CRISISline number 1-800-231-4024. This CRISISline is available 24 hours a day, 7 days a week to take calls and refer complaints from residents. Need name, address, and especially zip code of senior needing assistance. Caller will be referred to the nearest
<p>Statewide CRISISline number 1-800-231-4024. This CRISISline is available 24 hours a day, 7 days a week to take calls and refer complaints from residents. Need name, address, and especially zip code of senior needing assistance. Caller will be referred to the nearest
-
source of information/assistance.</p>  
+
source of information/assistance.</p><br>  
-
<p>This number is available for every state in the U.S. and may be used when relatives or friends have not been able to contact an elderly person. The department will send someone to see if the individual is functioning normally.</p>
+
<p>This number is available for every state in the U.S. and may be used when relatives or friends have not been able to contact an elderly person. The department will send someone to see if the individual is functioning normally.</p><br>
-
'''National Association elder Care Locator'''<br>
+
'''<font color="#4AA02C">National Association elder Care Locator</font color="#4AA02C">'''<br>
927 15th Street, NW, 6th Street<br>
927 15th Street, NW, 6th Street<br>
Washington, DC 20005<br>
Washington, DC 20005<br>
Line 73: Line 90:
-
 
-
'''Issue'''
 
{|
{|
-
|  Medicare/Medicaid (MediCal)   ||||  Dept. of Health Services  || 
+
'''Issue and Correct Department:'''    
-
|-
+
-
Supplemental Security Income  ||||  Dept. of Social Services  ||   
+
Medicare/Medicaid (MediCal)    ||||  [http://www.dhcs.ca.gov/services/Pages/Medi-CalManagedCare.aspx '''Dept. of Health Care Services'''] ||   
|-
|-
-
|  Nursing Home Conditions/License||||  Dept. of Health Services ||  
+
 
 +
|  Nursing Home Conditions/License||||  [http://www.cdph.ca.gov/certlic/occupations/Pages/NursingHomeAdministrator.aspx '''Dept. of Public Health]''' ||  
|-
|-
-
| Community Care Facilities      ||||  Dept. of Social Services  
+
| Community Care Facilities      ||||  [http://www.dss.cahwnet.gov/cdssweb/default.htm '''Dept. of Social Services]'''  ||
|-
|-
-
| Senior Housing Facilities      ||||  Dept. of Housing and Community Develop
+
| Senior Housing Facilities      ||||  [http://www.hcd.ca.gov/ '''Dept. of Housing and Community Develop]''' ||
|-
|-
-
| Housing Discrimination/Seniors  ||||  Dept. of Fair Employment & Housing  
+
| Housing Discrimination/Seniors  ||||  [http://www.dfeh.ca.gov/DFEH/default/ '''Dept. of Fair Employment & Housing]''' || 
|-
|-
-
| Veterans Benefits              ||||  Dept. of Veterans Affairs  
+
| Veterans Benefits              ||||  [http://www.cdva.ca.gov/newhome.aspx '''Dept. of Veterans Affairs]''' ||
|-
|-
-
| Transportation/Recreation      ||||  Local transit districts, cities,  
+
| Transportation/Recreation      ||||  Local transit districts, cities,                                  
-
                                        and counties
+
|-
|}
|}
 +
 +
 +
 +
'''Access to local services, including legal services, may be obtained at each location:'''<br>
 +
 +
'''Alameda'''<br>
 +
Alameda County Area Agency on Aging<br>
 +
Department of Adult and Aging Services<br>
 +
6955 Foothill Blvd., 3rd Floor<br>
 +
Oakland, CA 94605<br> 
 +
(510) 577-1900<br>
 +
(510) 567-8039 Fax<br>
 +
[http://www.alamedasocialservices.org/ '''www.alamedasocialservices.org''']<br>
 +
 +
 +
'''Alpine, Amador, Calaveras, Mariposa, Tuolumne'''<br>
 +
19074 Standard Road, Suite A<br>
 +
Sonora, CA 95370<br>
 +
(209) 532-6272<br>
 +
(209) 532-6501 Fax<br>
 +
 +
 +
'''Butte, Colusa, Glenn, Plumas, Tehama'''<br>
 +
Department of Aging<br>
 +
2491 Carmichael Drive,Suite 400<br>
 +
Chico, CA 95928<br>
 +
(530) 898-5923<br>
 +
(800) 822-0109<br>
 +
(530) 898-4870 Fax<br>
 +
[http://www.passagescenter.org/ '''www.passagescenter.org''']<br>
 +
 +
 +
'''Contra Costa'''<br> 
 +
Employment & Human Service, Aging & Adult Services<br>
 +
2430 Arnold Drive, Suite 300<br> 
 +
Martinez, CA 94553-4068<br> 
 +
(925) 335-8700<br>
 +
(925) 335-8717 Fax<br>
 +
 +
 +
'''El Dorado'''<br>
 +
El Dorado Area Agency on Aging<br>
 +
937 Spring Street<br> 
 +
Placerville, CA 95667<br> 
 +
(530) 621-6150<br>
 +
(530) 642-9233 Fax<br>
 +
 +
 +
'''Fresno, Madera'''<br>
 +
Fresno-Madera Area Agency<br>
 +
3845 North Court, Suite 103<br>
 +
Fresno, CA 93726<br> 
 +
(559) 453-6494<br>
 +
(559) 488-1765 Fax<br>
 +
 +
 +
'''Humboldt, Del Norte'''<br>
 +
Area 1 Agency on Aging<br>
 +
3300 Glenwood Street<br>
 +
Eureka, CA 95501<br>
 +
(707) 442-3763<br>
 +
(707) 442-3714 Fax<br>
 +
 +
 +
'''Imperial'''<br>
 +
Imperial County Area Agency on Aging<br>
 +
324 Apple Steel Road, Building #1<br>
 +
El Centro, CA 92243<br>
 +
(760) 339-6283<br>
 +
(760) 353-9357 Fax<br>
 +
 +
 +
'''Inyo, Mono'''<br>
 +
Inyo-Mono Area Agency on Aging<br>
 +
PO Box 1799<br> 
 +
Bishop, CA 93515<br> 
 +
(760) 873-6364<br>
 +
(760) 873-5103 Fax<br>
 +
 +
 +
'''Kern'''<br>
 +
Kern County Office on Aging<br>
 +
1415 Truxtun Avenue (mailing)<br>
 +
2717 O Street <br> 
 +
Bakersfield, CA 93301<br>
 +
 +
 +
'''Kings, Tulare '''<br>
 +
Kings-Tulare Area Agency on Aging<br>
 +
3500 West Mineral King Street<br>
 +
Visalia, CA 93291<br> 
 +
(559) 730-2553<br>
 +
(559) 737-4220 Fax<br>
 +
 +
 +
'''Lake, Mendocino '''<br>
 +
North Coast Opportunities, Inc. <br>
 +
Area Agency on Aging<br> 
 +
747 South State Street<br>
 +
Ukiah, CA 95482<br> 
 +
(707) 462-1954<br>
 +
(707) 462-0191 Fax<br>
 +
 +
 +
'''Lassen, Modoc, Shasta, Siskiyou, Trinity '''<br>
 +
Planning and Service Area II<br>
 +
PO Box 1400 (mailing)<br> 
 +
208 Center Street (building)<br> 
 +
Yreka, CA 96097<br> 
 +
(530) 842-1687<br>
 +
(530) 842-4804 Fax<br>
 +
 +
 +
'''Los Angeles-City'''<br>
 +
City of Los Angeles Department of Aging<br>
 +
2580 Wilshire Boulevard, Suite #400<br> 
 +
Los Angeles, CA 90057 <br>
 +
 +
 +
'''Los Angeles-County '''<br>
 +
3333 Wilshire Blvd., Suite 400<br>
 +
Los Angeles, CA 90020<br>
 +
(213) 738-4004<br>
 +
Hot line 1 (800) 510-2020<br>
 +
(213) 738-6585 Fax<br>
 +
 +
 +
'''Marin '''<br>
 +
Marin County Department of Health and Human Services<br>
 +
10 N San Pedro Road, Suite 1012<br> 
 +
San Rafael, CA 94903<br> 
 +
(415) 499-7396<br>
 +
(415) 499-5055 Fax<br>
 +
 +
 +
'''Merced '''<br>
 +
Merced County Senior Service Center'''<br>
 +
851 West 23rd Street <br>
 +
Merced, CA 95340<br>
 +
(209) 385-7550<br>
 +
(209) 384-8102 Fax<br>
 +
 +
 +
'''Monterey '''<br>
 +
Monterey County Dept. of Social Services <br>
 +
713 La Guardia, Suite A<br> 
 +
Salinas, CA 93905<br> 
 +
(831) 755-3403 (Salinas office)<br>
 +
(831) 647-7899 (Monterey office)<br>
 +
(831) 755-8467 Fax<br>
 +
 +
 +
'''Napa, Solano'''<br>
 +
Solano-Napa Agency on Aging, Inc.<br>
 +
601 Sacramento Street, Suite 140<br>
 +
Mailing address: P.O. Box 3069<br>
 +
Vallejo, CA 94590-5950<br> 
 +
(707) 644-6612<br>
 +
(707) 644-7905 Fax<br>
 +
 +
 +
'''Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, Yuba'''<br>
 +
Area 4 Agency on Aging<br>
 +
2260 Park Towne Circle Street, Suite 100<br> 
 +
Sacramento, CA 95825<br> 
 +
(916) 486-1876<br>
 +
(916) 486-9454 Fax<br>
 +
 +
 +
'''Orange '''<br> 
 +
Orange County Area Agency on Aging<br> 
 +
1971 East 4th Street, Suite 200<br>
 +
Santa Ana, CA 92705<br> 
 +
(714) 479-0107<br>
 +
(714) 479-0234 Fax<br>
 +
 +
 +
'''Placer '''<br> 
 +
Placer County Aging<br> 
 +
11484 B Avenue<br>
 +
Auburn, CA 95603<br> 
 +
 +
 +
'''Riverside '''<br> 
 +
County of Riverside Office on Aging<br> 
 +
6296 Rivercrest Drive, Suites K & L<br> 
 +
Riverside, CA 92507<br> 
 +
 +
 +
'''San Bernardino'''<br> 
 +
San Bernardino County Dept. of Aging
 +
and Adult Services<br> 
 +
686 East Mill Street <br>
 +
San Bernardino, CA 92415-0640<br> 
 +
(909) 891-3900<br>
 +
(909) 891-3919 Fax<br>
 +
 +
 +
'''San Diego'''<br>
 +
Dept. of the Area Agency on Aging
 +
9335 Hazard Way, Suite 100<br>
 +
San Diego, CA 92123<br> 
 +
 +
 +
'''San Francisco '''<br>
 +
City and County of San Francisco
 +
Commission on the Aging<br>
 +
25 Van Ness Avenue, Suite 650<br> 
 +
San Francisco, CA 94102<br>
 +
 +
 +
'''San Joaquin '''<br>
 +
Department of Aging and Community Services<br>
 +
PO Box 201056 (mailing) <br> 
 +
102 South San Joaquin Street (building) <br> 
 +
Stockton, CA 95201<br> 
 +
(209) 468-2202<br>
 +
(209) 468-2207 Fax<br>
 +
 +
 +
'''San Luis Obispo, Santa Barbara '''<br>
 +
Central Coast Commission for
 +
Senior Citizens<br>
 +
528 South Broadway<br>
 +
Santa Maria, CA 93454-5019<br>
 +
(805) 925-9554<br>
 +
(805) 925-9555 Fax<br>
 +
 +
 +
'''San Mateo'''<br>
 +
San Mateo County Area Agency on Aging<br>
 +
225 37th Avenue<br> 
 +
San Mateo, CA 94403<br> 
 +
(650) 573-2700<br>
 +
 +
 +
'''Santa Clara'''<br>
 +
Council on Aging of Santa Clara County<br>
 +
2115 The Alameda<br> 
 +
San Jose, CA 95126<br> 
 +
(408) 296-8290<br> 
 +
(408) 249-8918<br>
 +
 +
 +
'''Santa Cruz, San Benito '''<br>
 +
Seniors Council of Santa Cruz and San Benito Counties, Inc. <br>
 +
234 Santa Cruz Avenue<br> 
 +
Aptos, CA 95003<br> 
 +
(831) 688-0400<br> 
 +
(831) 688-1225<br>
 +
 +
 +
'''Sonoma'''<br>
 +
Sonoma County Area Agency on Aging<br>
 +
3725 West Wind Blvd<br>
 +
Santa Rosa, CA 95407<br> 
 +
(707) 565-5950<br>
 +
(707) 565-5980 Fax<br>
 +
 +
 +
'''Stanislaus'''<br>
 +
Stanislaus County Dept. of Aging
 +
and Veterans Services<br>
 +
121 Downey Ave., Suite 102<br>
 +
Modesto, CA 95354<br> 
 +
(209) 558-7825<br>
 +
(209) 558-8648 Fax<br>
 +
 +
 +
'''Ventura'''<br>
 +
Ventura County Area Agency on Aging<br>
 +
646 County Square Dr., Suite 100<br>
 +
Ventura, CA 93003<br> 
 +
(805) 477-7300<br>
 +
(805) 641-4419 Fax<br>
 +
 +
 +
 +
'''Other referrals outside the Department of Aging:'''<br>
 +
 +
'''Long Term Care Ombudsman CRISIS line'''<br>
 +
(800) 231-4024<br>
 +
 +
 +
'''Congress of California Seniors'''<br>
 +
1230 N Street, Suite 203<br>
 +
Sacramento, CA 95814<br>
 +
(916) 442-4474<br>
 +
(916) 442-1877 Fax <br>
 +
 +
 +
'''California Commission on Aging'''<br>
 +
California Senior Legislature<br>
 +
Triple A Council of California<br>
 +
1300 National Drive, Suite 173<br>
 +
Sacramento, CA 95834<br>
 +
(916) 419-7591<br>
 +
(916) 419-7596 Fax<br>
 +
 +
 +
'''California Association for Adult Day Services'''<br>
 +
921 11th Street, Suite 701<br>
 +
Sacramento, CA 95814<br>
 +
(916) 552-7400<br>
 +
(916) 552-7404 Fax <br>
 +
 +
 +
'''American Association of Retired Persons (AARP)'''<br>
 +
National HQ<br>
 +
980 9th Street, Suite 700<br>
 +
Sacramento, CA 95814-2726<br> 
 +
(916) 446-2277<br> 
 +
(916) 556-3000 Fax<br>
 +
 +
 +
'''San Joaquin County Department of Aging'''<br>
 +
Linkages Site Directors<br>
 +
102 South San Joaquin Street<br>
 +
Stockton, CA 95202<br>
 +
(209) 468-3805<br>
 +
(209) 468-2207 Fax<br>
 +
 +
 +
'''Mailing Address: '''<br>
 +
PO BOX 201056<br>
 +
Stockton, CA 95201<br>
 +
 +
 +
'''Community Bridges'''<br>
 +
236 Santa Cruz Avenue<br>
 +
Aptos, CA 95003<br>
 +
(831) 688-8840<br>
 +
(831) 688-8302 Fax<br>
 +
 +
 +
'''United States Department of Health and Human Services'''<br>
 +
Administration on Aging, Region IX<br>
 +
1600 K Street<br>
 +
Sacramento, CA 95814<br>
 +
 +
 +
'''California Long Term Care Ombudsman Association'''<br>
 +
6221 Geary Boulevard, 2nd Floor<br>
 +
San Francisco, CA 94121<br>
 +
(415) 751-9788<br>
 +
(415) 751-9789 Fax<br>
 +
 +
 +
'''Institute on Aging'''<br>
 +
881 Turk Street<br>
 +
San Francisco, CA 94102<br>
 +
(415) 750-4141<br>
 +
(415) 750-4196 Fax<br>
 +
 +
 +
'''Goldman Institute'''<br>
 +
3626 Geary Boulevard<br>
 +
San Francisco, CA 94118<br>
 +
(415) 750-4141<br>
 +
(415) 750-4196 Fax<br>
 +
 +
 +
'''Retired Seniors Volunteer Program'''<br>
 +
3150 20th Avenue<br>
 +
San Francisco, CA 94132<br>
 +
(415) 731-3335<br>
 +
(415) 731-3337 Fax<br>
 +
 +
 +
'''Senior Companion Program'''<br>
 +
150 Frank H Ogawa Plaza, Suite 4340<br>
 +
Oakland, CA 94612-2092<br>
 +
(510) 238-3080<br>
 +
(510) 238-2378 Fax<br>
 +
 +
 +
'''Brown Bag Advisory Committee'''<br>
 +
c/o Contra Costa Food Bank<br>
 +
4010 Nelson Avenue<br>
 +
Concord, CA 94520<br> 
 +
(925) 676-7543<br>
 +
(925) 671-7933 Fax<br>
 +
 +
 +
'''California Assn of Foster Grandparent Program Directors'''<br>
 +
PO BOX 1493<br>
 +
Eldridge, CA 95431<br>
 +
(707) 938-6201<br>
 +
(707) 938-6204 Fax<br>
 +
 +
 +
'''211 LA County'''<br>
 +
PO Box 726<br>
 +
San Gabriel, CA 91778<br>
 +
(626) 350-1841<br>
 +
(626) 442-6940 Fax <br>
 +
 +
 +
'''National Assn of State Units on Aging'''<br>
 +
1201 15th Street, NW, Suite 350<br>
 +
Washington, DC 20005<br>
 +
(202) 898-2578<br>
 +
(202) 898-2583 Fax<br>
 +
 +
 +
 +
'''See:'''<br>
 +
[[Fiduciary Service/Probate Examiners|Fiduciary Service/Probate Examiners]]<br>
 +
[[California Association of Health Facilities (CAHF)|California Association of Health Facilities (CAHF)]]<br>
 +
 +
 +
 +
 +
<p>[[file:green_arrow.jpg|link=http://www.dca.ca.gov/publications/guide/index.shtml|Consumer Resource & Referral Guide]]
 +
    Consumer Resource & Referral Guide<br>
 +
  [[file:green_arrow.jpg|link=http://www.ca.gov/CaSearch/Agencies.aspx|Directory of State Agencies ]]
 +
    Directory of State Agencies<br>
 +
  [[file:green_arrow.jpg|link=http://www.dca.ca.gov/consumer/links_federal.shtml|Directory of Federal Agencies]]
 +
    Directory of Federal Agencies<br>
 +
  [[file:green_dca.jpg|link=http://www.dca.ca.gov/|Return to DCA Home Page]]
 +
    Return to DCA Home Page<br>
 +
</p>

Latest revision as of 16:21, 1 March 2011

735 - Other State Agencies


AGING (CALIFORNIA DEPARTMENT OF)

go back


The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers and residents in long-term care facilities throughout the state.


The Department administers funds allocated under the federal Older Americans Act, the Older Californians Act and through the Medi-Cal Program.


The Department's mission is to promote the independence and well-being of older adults, adults with disabilities and families through:

  • Access to information and services to improve the quality of their lives;
  • Opportunities for community involvement; and
  • Support from family members providing care.


The Department is also the designated "State Unit on Aging," fulfilling the goals of the federal Older Americans Act. Also, the California Legislature has authorized the department to provide additional services to senior through the companion Older Californians Act. CDA administers a broad range of programs, working primarily with 33 local Area Agencies on Aging (AAA), which serve seniors in specific geographic areas of the state. These AAA use federal, state and local funds to contract with local organizations to provide services. The department also works with other public and private non-profit agencies throughout California.


Elder Abuse Reporting - Online form


PROGRAMS ADMINISTERED:

  • Title III Nutrition Services (Congregate and In-Home)
  • Adult Day Health Care
  • Alzheimer's Day Care Resource Centers
  • Brown Bag Program
  • Long-Term Care Ombudsman Program
  • Foster Grandparent Program
  • Health Insurance and Advocacy Program (HICAP)
  • Information and Assistance (or Referral)
  • Legal Assistance
  • Linkages Program
  • Multipurpose Senior Services Program
  • Senior Community Service Employment Program
  • Senior Companion Program
  • Other Important Links


Department of Aging
External Affairs
1300 National Drive, Suite 200
Sacramento, CA 95834
(916) 419-7500
(916) 928-2268 Fax
(800) 735-2929 TDD
www.aging.ca.gov


Complaint jurisdiction:

The Department of Aging has jurisdiction over any complaints related to the programs administered by CDA (listed below under "Programs Administered").

"Complaints" made about specific volunteers or program managers may be referred to the local agency on aging listed by county under "Local Area Agencies on Aging".


Complaints outside jurisdiction:

Complaints received about services related to seniors, but which are not the responsibility of the Department of Aging are among the following:


Local Area Agency on Aging (800) 510-2020

Statewide CRISISline number 1-800-231-4024. This CRISISline is available 24 hours a day, 7 days a week to take calls and refer complaints from residents. Need name, address, and especially zip code of senior needing assistance. Caller will be referred to the nearest source of information/assistance.


This number is available for every state in the U.S. and may be used when relatives or friends have not been able to contact an elderly person. The department will send someone to see if the individual is functioning normally.



National Association elder Care Locator
927 15th Street, NW, 6th Street
Washington, DC 20005
(800) 677-1116


Issue and Correct Department:
Medicare/Medicaid (MediCal) Dept. of Health Care Services
Nursing Home Conditions/License Dept. of Public Health
Community Care Facilities Dept. of Social Services
Senior Housing Facilities Dept. of Housing and Community Develop
Housing Discrimination/Seniors Dept. of Fair Employment & Housing
Veterans Benefits Dept. of Veterans Affairs
Transportation/Recreation Local transit districts, cities,


Access to local services, including legal services, may be obtained at each location:

Alameda
Alameda County Area Agency on Aging
Department of Adult and Aging Services
6955 Foothill Blvd., 3rd Floor
Oakland, CA 94605
(510) 577-1900
(510) 567-8039 Fax
www.alamedasocialservices.org


Alpine, Amador, Calaveras, Mariposa, Tuolumne
19074 Standard Road, Suite A
Sonora, CA 95370
(209) 532-6272
(209) 532-6501 Fax


Butte, Colusa, Glenn, Plumas, Tehama
Department of Aging
2491 Carmichael Drive,Suite 400
Chico, CA 95928
(530) 898-5923
(800) 822-0109
(530) 898-4870 Fax
www.passagescenter.org


Contra Costa
Employment & Human Service, Aging & Adult Services
2430 Arnold Drive, Suite 300
Martinez, CA 94553-4068
(925) 335-8700
(925) 335-8717 Fax


El Dorado
El Dorado Area Agency on Aging
937 Spring Street
Placerville, CA 95667
(530) 621-6150
(530) 642-9233 Fax


Fresno, Madera
Fresno-Madera Area Agency
3845 North Court, Suite 103
Fresno, CA 93726
(559) 453-6494
(559) 488-1765 Fax


Humboldt, Del Norte
Area 1 Agency on Aging
3300 Glenwood Street
Eureka, CA 95501
(707) 442-3763
(707) 442-3714 Fax


Imperial
Imperial County Area Agency on Aging
324 Apple Steel Road, Building #1
El Centro, CA 92243
(760) 339-6283
(760) 353-9357 Fax


Inyo, Mono
Inyo-Mono Area Agency on Aging
PO Box 1799
Bishop, CA 93515
(760) 873-6364
(760) 873-5103 Fax


Kern
Kern County Office on Aging
1415 Truxtun Avenue (mailing)
2717 O Street
Bakersfield, CA 93301


Kings, Tulare
Kings-Tulare Area Agency on Aging
3500 West Mineral King Street
Visalia, CA 93291
(559) 730-2553
(559) 737-4220 Fax


Lake, Mendocino
North Coast Opportunities, Inc.
Area Agency on Aging
747 South State Street
Ukiah, CA 95482
(707) 462-1954
(707) 462-0191 Fax


Lassen, Modoc, Shasta, Siskiyou, Trinity
Planning and Service Area II
PO Box 1400 (mailing)
208 Center Street (building)
Yreka, CA 96097
(530) 842-1687
(530) 842-4804 Fax


Los Angeles-City
City of Los Angeles Department of Aging
2580 Wilshire Boulevard, Suite #400
Los Angeles, CA 90057


Los Angeles-County
3333 Wilshire Blvd., Suite 400
Los Angeles, CA 90020
(213) 738-4004
Hot line 1 (800) 510-2020
(213) 738-6585 Fax


Marin
Marin County Department of Health and Human Services
10 N San Pedro Road, Suite 1012
San Rafael, CA 94903
(415) 499-7396
(415) 499-5055 Fax


Merced
Merced County Senior Service Center
851 West 23rd Street
Merced, CA 95340
(209) 385-7550
(209) 384-8102 Fax


Monterey
Monterey County Dept. of Social Services
713 La Guardia, Suite A
Salinas, CA 93905
(831) 755-3403 (Salinas office)
(831) 647-7899 (Monterey office)
(831) 755-8467 Fax


Napa, Solano
Solano-Napa Agency on Aging, Inc.
601 Sacramento Street, Suite 140
Mailing address: P.O. Box 3069
Vallejo, CA 94590-5950
(707) 644-6612
(707) 644-7905 Fax


Nevada, Placer, Sacramento, Sierra, Sutter, Yolo, Yuba
Area 4 Agency on Aging
2260 Park Towne Circle Street, Suite 100
Sacramento, CA 95825
(916) 486-1876
(916) 486-9454 Fax


Orange
Orange County Area Agency on Aging
1971 East 4th Street, Suite 200
Santa Ana, CA 92705
(714) 479-0107
(714) 479-0234 Fax


Placer
Placer County Aging
11484 B Avenue
Auburn, CA 95603


Riverside
County of Riverside Office on Aging
6296 Rivercrest Drive, Suites K & L
Riverside, CA 92507


San Bernardino
San Bernardino County Dept. of Aging and Adult Services
686 East Mill Street
San Bernardino, CA 92415-0640
(909) 891-3900
(909) 891-3919 Fax


San Diego
Dept. of the Area Agency on Aging 9335 Hazard Way, Suite 100
San Diego, CA 92123


San Francisco
City and County of San Francisco Commission on the Aging
25 Van Ness Avenue, Suite 650
San Francisco, CA 94102


San Joaquin
Department of Aging and Community Services
PO Box 201056 (mailing)
102 South San Joaquin Street (building)
Stockton, CA 95201
(209) 468-2202
(209) 468-2207 Fax


San Luis Obispo, Santa Barbara
Central Coast Commission for Senior Citizens
528 South Broadway
Santa Maria, CA 93454-5019
(805) 925-9554
(805) 925-9555 Fax


San Mateo
San Mateo County Area Agency on Aging
225 37th Avenue
San Mateo, CA 94403
(650) 573-2700


Santa Clara
Council on Aging of Santa Clara County
2115 The Alameda
San Jose, CA 95126
(408) 296-8290
(408) 249-8918


Santa Cruz, San Benito
Seniors Council of Santa Cruz and San Benito Counties, Inc.
234 Santa Cruz Avenue
Aptos, CA 95003
(831) 688-0400
(831) 688-1225


Sonoma
Sonoma County Area Agency on Aging
3725 West Wind Blvd
Santa Rosa, CA 95407
(707) 565-5950
(707) 565-5980 Fax


Stanislaus
Stanislaus County Dept. of Aging and Veterans Services
121 Downey Ave., Suite 102
Modesto, CA 95354
(209) 558-7825
(209) 558-8648 Fax


Ventura
Ventura County Area Agency on Aging
646 County Square Dr., Suite 100
Ventura, CA 93003
(805) 477-7300
(805) 641-4419 Fax


Other referrals outside the Department of Aging:

Long Term Care Ombudsman CRISIS line
(800) 231-4024


Congress of California Seniors
1230 N Street, Suite 203
Sacramento, CA 95814
(916) 442-4474
(916) 442-1877 Fax


California Commission on Aging
California Senior Legislature
Triple A Council of California
1300 National Drive, Suite 173
Sacramento, CA 95834
(916) 419-7591
(916) 419-7596 Fax


California Association for Adult Day Services
921 11th Street, Suite 701
Sacramento, CA 95814
(916) 552-7400
(916) 552-7404 Fax


American Association of Retired Persons (AARP)
National HQ
980 9th Street, Suite 700
Sacramento, CA 95814-2726
(916) 446-2277
(916) 556-3000 Fax


San Joaquin County Department of Aging
Linkages Site Directors
102 South San Joaquin Street
Stockton, CA 95202
(209) 468-3805
(209) 468-2207 Fax


Mailing Address:
PO BOX 201056
Stockton, CA 95201


Community Bridges
236 Santa Cruz Avenue
Aptos, CA 95003
(831) 688-8840
(831) 688-8302 Fax


United States Department of Health and Human Services
Administration on Aging, Region IX
1600 K Street
Sacramento, CA 95814


California Long Term Care Ombudsman Association
6221 Geary Boulevard, 2nd Floor
San Francisco, CA 94121
(415) 751-9788
(415) 751-9789 Fax


Institute on Aging
881 Turk Street
San Francisco, CA 94102
(415) 750-4141
(415) 750-4196 Fax


Goldman Institute
3626 Geary Boulevard
San Francisco, CA 94118
(415) 750-4141
(415) 750-4196 Fax


Retired Seniors Volunteer Program
3150 20th Avenue
San Francisco, CA 94132
(415) 731-3335
(415) 731-3337 Fax


Senior Companion Program
150 Frank H Ogawa Plaza, Suite 4340
Oakland, CA 94612-2092
(510) 238-3080
(510) 238-2378 Fax


Brown Bag Advisory Committee
c/o Contra Costa Food Bank
4010 Nelson Avenue
Concord, CA 94520
(925) 676-7543
(925) 671-7933 Fax


California Assn of Foster Grandparent Program Directors
PO BOX 1493
Eldridge, CA 95431
(707) 938-6201
(707) 938-6204 Fax


211 LA County
PO Box 726
San Gabriel, CA 91778
(626) 350-1841
(626) 442-6940 Fax


National Assn of State Units on Aging
1201 15th Street, NW, Suite 350
Washington, DC 20005
(202) 898-2578
(202) 898-2583 Fax


See:
Fiduciary Service/Probate Examiners
California Association of Health Facilities (CAHF)



Consumer Resource & Referral Guide Consumer Resource & Referral Guide
Directory of State Agencies Directory of State Agencies
Directory of Federal Agencies Directory of Federal Agencies
Return to DCA Home Page Return to DCA Home Page

Personal tools
Toolbox