State of California California Department of Consumer Affairs

Real Estate (Department of)

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The California Bureau of Real Estate enforces real estate laws to protect consumers in the sale or lease of real property. The Bureau qualifies applicants for real estate licenses, promotes professional and ethical standards in real estate brokerage, and regulates the sale or lease of subdivided property and property securities, investigates complaints involving unlicensed activities or unlawful activities of real estate licensees and land subdividers.

Complaint jurisdiction:

Unfair, misleading, or fraudulent treatment by a licensee in any real estate or business transaction.

Complaints outside jurisdiction:

Escrow companies and Disputes involving commissions; return of deposits; restitution demands; complaints against entities or individuals exempt from real estate license requirements.

Mortgage companies are regulated by the California Department of Real Estate only when loans are being brokered (negotiated between the borrower and lender).

Pre-paid rental listing services are required to be licensed by the California Department of Real Estate.


Bureau of Real Estate
1651 Exposition Blvd
Sacramento, CA 95815

New Toll Free numbers:
English Toll Free (877) 373-4542
Spanish Toll Free (877) 373-4321


2550 Mariposa Mall, Room 3070
Fresno, CA 93721-2273
(559) 445-5009
(559) 445-5879 Fax

Los Angeles
320 West 4th Street, Suite 350
Los Angeles, CA 90013-1105
(213) 620-2072

1515 Clay Street, Suite 702
Oakland, CA 94612
(510) 622-2552
(510)622-2540 Fax

San Diego
1350 Front Street, Room 3064
San Diego, CA 92101
(619) 525-4192
(619) 525-4375 Fax

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