State of California California Department of Consumer Affairs


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DCA Reference Guide

For On-Line publications:
DCA On-Line Publications

For One-Stop Search for Documents:
Document Search

To Request Publications listed below; visit, write, or call DCA:
Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, CA 95834

Board of Barbering & Cosmetology (BBC)

Publication #---Publication Name
301---Complaint Form
304---Mobile Unit Application
306---Application and Instructions for Re-Examination [Practical & Written]
307---Informational Packet Regarding Apprenticeship
308---Certification Request Form
309---Change of Address Form
311---Establishment Application
313---Change of Name Form
314---Establishment Name Change Form
315---Request for Replacement License
320---Interpreter/Model Application [Form G & H]
323---Application for Cosmetologist Examination
324---Application for Barber Exam
325---Application for Electrologist Exam
326---Application for Manicurist Exam
327---Application for Esthetician Exam
331---Application for Reciprocity and Initial License Fee

Bureau of Automotive Repair (BAR)

Publication #---Publication Name
100---Complaint Form Packet [General Repairs - Spanish]
101---Complaint Form Packet [General Repairs]
103---Application for ARD Registration
104---Application for ARD Registration - LLC Only
105---Application for Lamp and Brake Station License
106---Lamp and Brake Mechanic's Application [Packet]
107---Change of Name/Address/Corporate Officers or Directors
108---Declaration & Request for Replacement License
118---Top 5 Reasons to Read Your Owner's Manual
119---Complaint Form Packet [Smog Station Repairs]
120---A Consumer's Guide to Automotive Repair in CA
121---Star Station Certificate Application
122---Smog Check Technician Duplicate Wall License/Replacement Badge
131---Some Things You Need to Know About Smog Check in California
133---Automotive Repair Information/Request Order Form
135---CAP Frequently Asked Questions (Spanish)
137---Consumer Assistance Program Application [Packet]
140---CAP Frequently Asked Questions (English)
142---BAR Auto Body Inspection Program (Pamphlet)
144---Application for Smog Check Station License [Packet]
146---Smog Check Technician License Application [Packet]
148---Summer Driving Tips [Pamphlet]
151---Winter Driving Tips [Pamphlet]
153---Write It Right – Auto Repair [Brochure]
155---BAR Auto Body Inspection Program (Spanish Pamphlet) - Inspeccion De La Carroceria
156---Consumer Assistance Program Application [Spanish Packet]
161---Consumer's Guide to Auto Repair [Spanish - Brochure]
162---Dismantler List

Bureau of Electronic and Appliance Repair

Publication #---Publication Name
401---Bureau of Electronic and Appliance Repair Complaint Form(BEAR)[Packet]
402---BEAR Licensing Application
403---Change of Address Form
404---Consumer Guide to Electronic And Appliance Repair
405---Laws & Regulations
406---Service Contracts - Fact Sheet
408---SubContractors - Fact Sheet
409---Service Contract Sellers/Administrators Application

Bureau of Home Furnishings and Thermal Insulation

Publication #---Publication Name
451---Bureau of Home Furnishings and Thermal Insulation Complaint Form(BHFTI)[Packet]
452---BHFTI Licensing Application
453---Change of Address Form
454---Application for Importer License
456---Rules & Regulations

Bureau of Security And Investigative Services (BSIS)

Publication #---Publication Name
500---Alarm Company [Fact Sheet]
501---Bureau of Security and Investigative Services Complaint Forms(BSIS)[Packets]
502---Change of Address Form - Personal
504---Firearms Requirements - Fact Sheet
506---Firearm/Baton Training Facility/Instructor's Certification Application
507---Locksmith - Fact Sheet
508---Private Patrol Operator License Application [Application for PI, ACO, LOCKSMITH, PPO, RA]
509---Private Investigator - Fact Sheet
510---Private Patrol Operator - Fact Sheet
512---Repossession Agency - Fact Sheet
513---Proprietary Private Security Employer (Fact Sheet)
514---Request for Replacement License Form
515---Security Guard - Fact Sheet
516---Consumer's Guide to Bureau of Security & Investigative Services Spanish
517---A Guide to the Bureau of Security and Investigative Services (English)
518---Notification of Personal Name Change and Application for Duplicate License
519---Request for Company Name Change Private Patrol Operator
520---Request for Company Name Change Training Facility Firearm
521---Request for Company Name Change Training Facility Baton
522---Request for Company Name Change Private Investigator
523---Request for Company Name Change Repossession Agency
524---Request for Company Name Change Alarm Company
525---Request for Company Name Change Locksmith company
526---Proprietary Private Security Employer Application
527---Repossession Agency License Application
528---Private Investigator License Application
529---Alarm Company License Application
530---Locksmith Company License Application
531---Fingerprint Card
533---Security Guard Renewal Application
534---Change of Address Form - Company
535---Repossession Agency Employee Registration Renewal Application
536---Proprietary Private Security Employer Registration Renewal Application
537---Proprietary Private Security Officer Registration Renewal Application
538---Locksmith Employee Registration Renewal Application
539---Alarm Agent Registration Renewal Application

Cemetery & Funeral Bureau (CFB)

Publication #---Publication Name
601---Cemetery Funeral Bureau Complaint Form(CFB)
627---Consumer Guide to Funeral & Cemetery Purchases [Spanish - Brochure]
628---Consumer Guide to Funeral & Cemetery Purchases [Brochure]


Publication #---Publication Name
901---Complaint Form [General]
903---Public Comments, Complaints, Suggestions – Boards, Bureaus, or Divisions
904---Odometer Fraud
906---Lemon-Aid for New Car Buyers [Brochure]
912---Lemon-Aid for New Car Buyers [Brochure - Spanish]
914---Consumer Information Center Pamphlet
922---Professional Therapy Never Includes Sex
930---What You Should Know Before Hiring a Professional Fiduciary
931---Professional Fiduciaries Bureau Complaint Form
932---Professional Fiduciaries Bureau Licensing Application packet
939---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints
940---Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints [Spanish]
949---Song-Beverly Consumer Warranty Act
950---Scambuster Kit
951---Consumer Motor Vehicle Recovery Corporation(Claim Form) English
952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)
955---Scam-buster Kit (CD)
997---Department of Consumer Affairs-What We Do and How We Do It (Spanish)
998---What We Do and How We Do It (English)
999---CA Publications Catalog – Miscellaneous


Publication #---Publication Name
100---Oficina De Reparaciones Automotirices Formulario De Reclamacion (Complaint Form Packet [General Repairs - Spanish]
135---Programa De Asistencia Al Consumidor Preguntas Frecuentes (CAP Frequently Asked Questions (Spanish)
156---Programa de Asistencia al Consumidor (Consumer Assistance Program)
161---Guia Del Consumidor Para Reparaciones Automotrices (Consumer's Guide to Auto Repair)
516---Guia Del Consumidor Para La Oficina de Servicios de Seguridad e Investigacion (Consumer's Guide to Bureau of Security & Investigative Services
627---Guia del Consumidor para las compras en Asuntos Funerarios y de Cementerio (Consumer Guide to Funeral & Cemetery Purchases)
900---Formulario de Queja (Spanish Complaint Form)
912---Ayuda Para Compradores De Vehiculos Nuevos (Lemon Aid for New Car Buyers)
928---Centro de Informacion para el Consumidor [Consumer Information Center (Pamphlet)]
940---Auto-Ayuda Para El Consumidor, Consejos Y Recursos de Resolver Quejas del Consumidor [Consumer Self-Help: Tips and Resources to Resolve Consumer Complaints Brochure]
952---La Corparacion de Recupercion por Vehiculos de Motorzados para Consumidores (Formulario de Reclamo) (Spanish)

Consumer Resource & Referral Guide Consumer Resource & Referral Guide
Directory of State Agencies Directory of State Agencies
Directory of Federal Agencies Directory of Federal Agencies
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