State of California California Department of Consumer Affairs

Aging (California Department of)

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AGING (CALIFORNIA DEPARTMENT OF)

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The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers and residents in long-term care facilities throughout the state.


The Department administers funds allocated under the federal Older Americans Act, the Older Californians Act and through the Medi-Cal Program.


The Department's mission is to promote the independence and well-being of older adults, adults with disabilities and families through:

  • Access to information and services to improve the quality of their lives;
  • Opportunities for community involvement; and
  • Support from family members providing care.


The Department is also the designated "State Unit on Aging," fulfilling the goals of the federal Older Americans Act. Also, the California Legislature has authorized the department to provide additional services to senior through the companion Older Californians Act. CDA administers a broad range of programs, working primarily with 33 local Area Agencies on Aging (AAA), which serve seniors in specific geographic areas of the state. These AAA use federal, state and local funds to contract with local organizations to provide services. The department also works with other public and private non-profit agencies throughout California.


Elder Abuse Reporting - Online form


PROGRAMS ADMINISTERED:

  • Title III Nutrition Services (Congregate and In-Home)
  • Adult Day Health Care
  • Alzheimer's Day Care Resource Centers
  • Brown Bag Program
  • Long-Term Care Ombudsman Program
  • Foster Grandparent Program
  • Health Insurance and Advocacy Program (HICAP)
  • Information and Assistance (or Referral)
  • Legal Assistance
  • Linkages Program
  • Multipurpose Senior Services Program
  • Senior Community Service Employment Program
  • Senior Companion Program
  • Other Important Links


Department of Aging
External Affairs
1300 National Drive, Suite 200
Sacramento, CA 95834
(916) 419-7500
(916) 928-2268 Fax
(800) 735-2929 TDD
www.aging.ca.gov


Complaint jurisdiction:

The Department of Aging has jurisdiction over any complaints related to the programs administered by CDA (listed below under "Programs Administered").

"Complaints" made about specific volunteers or program managers may be referred to the local agency on aging listed by county under "Local Area Agencies on Aging".


Complaints outside jurisdiction:

Complaints received about services related to seniors, but which are not the responsibility of the Department of Aging are among the following:


Local Area Agency on Aging (800) 510-2020

Crisis Line for Long Term Care Issues 1-800-231-4024. This CRISISline is available 24 hours a day, 7 days a week to take calls and refer complaints from residents. Need name, address, room number, and especially zip code of senior needing assistance. Caller will be referred to the nearest source of information/assistance.


This number is available for every state in the U.S. and may be used when relatives or friends have not been able to contact an elderly person. The department will send someone to see if the individual is functioning normally.



National Association elder Care Locator
927 15th Street, NW, 6th Street
Washington, DC 20005
(800) 677-1116


Issue and Correct Department:

Dept. of Health Care Services - Medicare/Medicaid (MediCal)
Dept. of Public Health - Nursing Home Conditions/License
Dept. of Social Services - Community Care Facilities
Dept. of Housing and Community Develop - Senior Housing Facilities
Dept. of Fair Employment & Housing - Housing Discrimination Seniors
Dept. of Veterans Affairs - Veteran's Benefits


Access to local services, including legal services, may be obtained at each location:
Dept. of Aging Program Providers

Other referrals outside the Department of Aging:

Long Term Care Ombudsman CRISIS line
(800) 231-4024


Congress of California Seniors
1230 N Street, Suite 203
Sacramento, CA 95814
(916) 442-4474
(916) 442-1877 Fax


California Commission on Aging
California Senior Legislature
Triple A Council of California
1300 National Drive, Suite 173
Sacramento, CA 95834
(916) 419-7591
(916) 419-7596 Fax


California Association for Adult Day Services
921 11th Street, Suite 701
Sacramento, CA 95814
(916) 552-7400
(916) 552-7404 Fax


American Association of Retired Persons (AARP)
National HQ
980 9th Street, Suite 700
Sacramento, CA 95814-2726
(916) 446-2277
(916) 556-3000 Fax


San Joaquin County Department of Aging
Linkages Site Directors
102 South San Joaquin Street
Stockton, CA 95202
(209) 468-3805
(209) 468-2207 Fax


Mailing Address:
PO BOX 201056
Stockton, CA 95201


Community Bridges
236 Santa Cruz Avenue
Aptos, CA 95003
(831) 688-8840
(831) 688-8302 Fax


United States Department of Health and Human Services
Administration on Aging, Region IX
1600 K Street
Sacramento, CA 95814


California Long Term Care Ombudsman Association
6221 Geary Boulevard, 2nd Floor
San Francisco, CA 94121
(415) 751-9788
(415) 751-9789 Fax


Institute on Aging
881 Turk Street
San Francisco, CA 94102
(415) 750-4141
(415) 750-4196 Fax


Goldman Institute
3626 Geary Boulevard
San Francisco, CA 94118
(415) 750-4141
(415) 750-4196 Fax


Retired Seniors Volunteer Program
3150 20th Avenue
San Francisco, CA 94132
(415) 731-3335
(415) 731-3337 Fax


Senior Companion Program
150 Frank H Ogawa Plaza, Suite 4340
Oakland, CA 94612-2092
(510) 238-3080
(510) 238-2378 Fax


Brown Bag Advisory Committee
c/o Contra Costa Food Bank
4010 Nelson Avenue
Concord, CA 94520
(925) 676-7543
(925) 671-7933 Fax


California Assn of Foster Grandparent Program Directors
PO BOX 1493
Eldridge, CA 95431
(707) 938-6201
(707) 938-6204 Fax


211 LA County
PO Box 726
San Gabriel, CA 91778
(626) 350-1841
(626) 442-6940 Fax


National Assn of State Units on Aging
1201 15th Street, NW, Suite 350
Washington, DC 20005
(202) 898-2578
(202) 898-2583 Fax


See:
Fiduciary Service/Probate Examiners
California Association of Health Facilities (CAHF)



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